johnlewis.com
Unclaimed- Rating
- 3.9 ⭐⭐⭐⭐ on Trustpilot2.65 ⭐⭐⭐ on Reviews.io2.1 ⭐⭐ on SmartCustomer
- Reviews
- 108,552 reviews
- Years in business
- 98 years
- Address
- 1 Drummond Gate, Pimlico, London, SW1V 2QQ, United Kingdom
- Email address
- Not found
- Phone number
- +44 345 610 0329
- Contact page
- Not found
- Website
- johnlewis.com
John Lewis & Partners | Never Knowingly UndersoldProudly shaping British life for over 150 years, John Lewis blends timeless tradition with modern living across homeware, fashion, and technology. Discover the difference today.
John Lewis & Partners | Never Knowingly UndersoldProudly shaping British life for over 150 years, John Lewis blends timeless tradition with modern living across homeware, fashion, and technology. Discover the difference today.
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title="See the full Truth Signal report on johnlewis.com">
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</a>Summary
Get MarkdownIs johnlewis.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mixed.
johnlewis.com is run by John Lewis PLC, part of John Lewis Partnership, an active UK company registered at Companies House 98 years ago, and was founded in 1864 in London, England. Its website address was registered 28 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). The postcode on its website matches its registered office. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2,473 reviews on Reviews.io average only 2.65 stars out of 5. Its 79 reviews on SmartCustomer average only 2.1 stars out of 5. We could not find an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- An active UK company registered at Companies House, set up 98 years ago.
- Its website address was registered 28 years ago.
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar).
- The postcode on its website matches its registered office at Companies House.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A large number of independent reviews (2,473 on Reviews.io), but it falls short with only 2.65 stars out of 5.
- A low number of independent reviews (79 on SmartCustomer), but it falls short with only 2.1 stars out of 5.
Not found
- Email address information was not found from our checks.
How to check if johnlewis.com is legit
1 be cautious · 8 clear · 1 for informationTo check if johnlewis.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about johnlewis.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company details
An active UK company registered at Companies House, set up 98 years agoClear
- Its registered office at Companies House is 1 Drummond Gate, Pimlico, London, SW1V 2QQ, United Kingdom
- Its latest accounts at Companies House run to 31 January 2026
- Its directors and owners are named at Companies House
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House as JOHN LEWIS PLC, its legal pages give an address in England and Wales, its terms are governed by the laws of England, its VAT number starts GB, its phone number starts +44, its postcode is a UK postcode
- Which countries the company serves
- UK
- Why we believe that
- £ prices on its homepage, its structured data names the area it serves, its delivery page says it ships to the UK
- Companies House registration
- Registered as JOHN LEWIS PLC
- Data protection registration (ICO)
- Registered
- VAT number
- GB232457280
- Company found in official company register
- Yes
- Registered company name
- JOHN LEWIS PLC
- Company status
- active
- Company age
- 98 years
- Registered address
- 1 Drummond Gate, Pimlico, London, SW1V 2QQ, United Kingdom
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- Whether registered company activity matches the website
- Yes
- ICO data-protection fee payer
- Yes
- Company type
- Public limited company
- Trade name
- John Lewis & Partners
- Former name
- John Lewis and Company Limited (1928–1982)
- Type (Wikipedia)
- Subsidiary
- Industry
- Retail
- Parent company
- John Lewis Partnership
- Founded
- 1864; 162 years ago in London, England
- Area served
- United Kingdom
- Employees
- 38,100 (2017)
- Revenue
- £3.78 billion (2017)
Domain registrationIts website address was registered 28 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 28 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 2 of its pages: returns and termsClear
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- +44 345 610 0329
- Sources agreeing on postcode
- 2
Quoted word for word from johnlewis.com.
- How long you have to return
- “You can return or exchange an unwanted item for free up to 30 days after you receive it.” Returns page · from Common Crawl's copy saved 19 August 2026
- Do returns cost anything
- “Returns are free.” Returns page · from Common Crawl's copy saved 19 August 2026
- Who you're buying from
- “We/us – means John Lewis plc, registered office 1 Drummond Gate, Pimlico, London, SW1V 2QQ.” Terms page · from Common Crawl's copy saved 17 August 2026
Customer reviewsTrustpilot 3.9 stars from 106,000 reviews · SmartCustomer 2.1 stars from 79 reviews · Reviews.io 2.65 stars from 2,473 reviewsBe cautious
- Rated 3.9 stars out of 5 from 106,000 reviews on Trustpilot
- Rated 2.65 stars out of 5 from 2,473 reviews on Reviews.io
- Rated 2.1 stars out of 5 from 79 reviews on SmartCustomer
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 3.9 out of 5 | 106,000 |
| SmartCustomer | 2.1 out of 5 | 79 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 2.65 out of 5 | 2,473 |
| Feefo | Not found |
- Independent review platforms
- 3
- Reviews.io rating
- 2.65 out of 5
- Reviews.io review count
- 2,473
- SmartCustomer rating
- 2.1 out of 5
- SmartCustomer review count
- 79
- Trustpilot rating
- 3.9 out of 5
- Trustpilot review count
- 106,000
Visitor trafficIt is among the 10,000 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 5,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 10,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear
- Website archive history
- 27 years
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,453,028 followers on FacebookClear
- Its YouTube channel has 188,000 subscribers and 34 videos, the latest uploaded 5 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 1,453,028 followers | |
| Profile | 1,000,000 followers | |
| X | Profile | 385,400 followers |
| Profile | 415,747 followers | |
| YouTube | Profile | 188,000 subscribers |
| TikTok | Profile | 90,700 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 3,532,875 followers in total
- YouTube channel
- 34 videos, 188,000 subscribers, last upload 5 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spamClear
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Certificate issuer
- DigiCert Inc
- Certificate type
- OV
- Certificate expires
- 15 Mar 2027
- Nameservers
- a1-7.akam.net
a11-64.akam.net
a13-65.akam.net
a18-66.akam.net
a22-67.akam.net
a26-64.akam.net - Address
- 95.100.104.4
95.100.104.6
95.100.104.5
95.100.104.11
95.100.104.32
95.100.104.24
95.100.104.15
95.100.104.34
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