vividseats.com
Unclaimed- Rating
- 4.3 ⭐⭐⭐⭐ on Trustpilot3.0 ⭐⭐⭐ on SmartCustomer
- Reviews
- 121,376 reviews
- Years in business
- 25 years
- Address
- 24 E. Washington St., Ste. 900, Chicago, IL 60602
- Email address
- support@vividseats.com
- Phone number
- +1 855-538-0265
- Contact page
- vividseats.com/contact-us
- Website
- vividseats.com
Buy and Sell Tickets: Concerts, Sports & Theater | Vivid SeatsOnline ticket marketplace where fans can buy and sell tickets to sports, concerts, and theater events nationwide.
Buy and Sell Tickets: Concerts, Sports & Theater | Vivid SeatsOnline ticket marketplace where fans can buy and sell tickets to sports, concerts, and theater events nationwide.
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<a href="https://truthsignal.com/business/vividseats.com"
title="See the full Truth Signal report on vividseats.com">
<img src="https://truthsignal.com/business/vividseats.com/badge.svg"
alt="Truth Signal truth score for vividseats.com"
width="210" height="56" style="border:0"
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</a>Summary
Get MarkdownIs vividseats.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 3 of its pages: contact, terms and privacy. Its website address was registered 25 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 119,000 reviews on Trustpilot, averaging 4.3 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 3 of its pages · contact, terms and privacy.
- Its website address was registered 25 years ago.
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar).
- Excellent independent reputation · 119,000 reviews on Trustpilot, rated 4.3 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.
How to check if vividseats.com is legit
8 clear · 2 for informationTo check if vividseats.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about vividseats.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; founded in 2001 in Chicago, Illinois, United States (Wikipedia) · BBB rating A+For information
- The Better Business Bureau rates it A+, and accredits it; 250 of its 1,718 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its Better Business Bureau profile is a US listing
- Better Business Bureau profile
- Found
- BBB rating
- A+
- BBB accredited
- Yes
- BBB complaints closed in three years
- 1,718
- BBB complaints closed in twelve months
- 546
- BBB complaints resolved to the customer's satisfaction
- 250
- BBB complaint types
- Product Issues: 991, Service or Repair Issues: 493, Sales and Advertising Issues: 81, Delivery Issues: 65, Customer Service Issues: 43, Order Issues: 25, Billing Issues: 20
- BBB customer reviews
- 1,098
- BBB business started
- 10 Jun 2001
- BBB file opened
- 13 Feb 2003
- Type (Wikipedia)
- Public
- Industry
- Live entertainment; Technology; Event marketplace
- Founded
- 2001; 25 years ago in Chicago, Illinois, United States
- Area served
- Worldwide
- Employees
- 760+ (2023)
- Revenue
- $3.9 billion
Domain registrationIts website address was registered 25 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 25 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: contact, terms and privacyClear
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Contact phone number found
- +1 855-538-0265
Quoted word for word from vividseats.com.
- Who you're buying from
- “Vivid Seats, LLC is a company registered in Delaware, USA with its registered office at 24 East Washington Street, Suite 900, Chicago, IL 60602, USA (collectively with our payment processing subsidiary Vivid Seats UK Ltd., “ Vivid Seats ”, “ we ”, “ us ” or “ our ”).” Terms page
Customer reviewsTrustpilot 4.3 stars from 119,000 reviews · SmartCustomer 3.0 stars from 2,376 reviewsClear
- Rated 3.0 stars out of 5 from 2,376 reviews on SmartCustomer
- Rated 4.3 stars out of 5 from 119,000 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4.3 out of 5 | 119,000 |
| SmartCustomer | 3.0 out of 5 | 2,376 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 2
- SmartCustomer rating
- 3.0 out of 5
- SmartCustomer review count
- 2,376
- Trustpilot rating
- 4.3 out of 5
- Trustpilot review count
- 119,000
Visitor trafficIt is among the 10,000 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 10,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 23 years agoClear
- Website archive history
- 23 years
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 199,000 followers on FacebookClear
- Its YouTube channel has 2,910 subscribers and 156 videos, the latest uploaded 42 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 199,000 followers | |
| Profile | 73,000 followers | |
| X | Profile | 34,400 followers |
| Profile | 19,393 followers | |
| YouTube | Profile | 2,910 subscribers |
| TikTok | Profile | 133,400 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 462,103 followers in total
- YouTube channel
- 156 videos, 2,910 subscribers, last upload 42 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blockedClear
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 30 Dec 2026
- Nameservers
- a1-33.akam.net
a14-66.akam.net
a18-67.akam.net
a24-64.akam.net
a5-65.akam.net
a7-66.akam.net - Address
- 95.101.239.155
95.101.239.190
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