legalzoom.com
Unclaimed- Rating
- 4.6 ⭐⭐⭐⭐⭐ on Trustpilot4.3 ⭐⭐⭐⭐ on SmartCustomer
- Reviews
- 34,729 reviews
- Years in business
- 27 years
- Address
- 954 Villa Street Mountain View, CA 94041
- Email address
- support@legalzoom.com
- Phone number
- +1 855-787-1922
- Contact page
- legalzoom.com/contact-us
- Website
- legalzoom.com
Start a Business, Protect Your Family: LLC Wills Trademark Incorporate & More Online | LegalZoomGet expert legal services in United Kingdom with LegalZoom. From business formation to legal documents, we make law simple and accessible. Start today!
Start a Business, Protect Your Family: LLC Wills Trademark Incorporate & More Online | LegalZoomGet expert legal services in United Kingdom with LegalZoom. From business formation to legal documents, we make law simple and accessible. Start today!
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<a href="https://truthsignal.com/business/legalzoom.com"
title="See the full Truth Signal report on legalzoom.com">
<img src="https://truthsignal.com/business/legalzoom.com/badge.svg"
alt="Truth Signal truth score for legalzoom.com"
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</a>Summary
Get MarkdownIs legalzoom.com legit and trustworthy? Truth score 93 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on G2. Customers have left 32,943 reviews on Trustpilot, averaging 4.6 stars out of 5. Customers have left 1,786 reviews on SmartCustomer, averaging 4.3 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 4 of its pages · contact, about, terms and privacy.
- Its website address was registered 27 years ago.
- It has a review page on G2.
- Excellent independent reputation · 32,943 reviews on Trustpilot, rated 4.6 stars out of 5.
- Great independent reputation · 1,786 reviews on SmartCustomer, rated 4.3 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.
How to check if legalzoom.com is legit
8 clear · 2 for informationTo check if legalzoom.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about legalzoom.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; founded in 2001 (Wikipedia) · BBB rating A+For information
- The Better Business Bureau rates it A+, and accredits it; 328 of its 1,409 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its phone number starts +1, its Better Business Bureau profile is a US listing
- Better Business Bureau profile
- Found
- BBB rating
- A+
- BBB accredited
- Yes
- BBB complaints closed in three years
- 1,409
- BBB complaints closed in twelve months
- 317
- BBB complaints resolved to the customer's satisfaction
- 328
- BBB complaint types
- Product Issues: 575, Service or Repair Issues: 373, Billing Issues: 189, Order Issues: 108, Sales and Advertising Issues: 96, Customer Service Issues: 42, Delivery Issues: 26
- BBB customer reviews
- 808
- BBB business started
- 12 Jul 1999
- Type (Wikipedia)
- Public
- Industry
- Online legal services; Legal technology
- Founded
- March 12, 2001; 25 years ago
- Area served
- United States
- Employees
- 1,190 (2023)
- Revenue
- US$681.9 million (2024)
Domain registrationIts website address was registered 27 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: contact, about, terms and privacyClear
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Contact phone number found
- +1 855-787-1922
Quoted word for word from legalzoom.com.
- Phone support
- “If you don't see the payment in your account, please call us at (888) 310-0151 .” Contact page
- In their own words
- “LegalZoom offers the right expertise, technology, and support for every legal milestone—and all the moments in between. For more than 25 years , LegalZoom has been transforming how people navigate the legal system. From forming businesses and managing compliance to protecting intellectual property and creating estate plans, we provide the tools, technology, and trusted guidance that make legal processes more manageable and help people take control of their legal needs.” About page
Customer reviewsTrustpilot 4.6 stars from 32,943 reviews · SmartCustomer 4.3 stars from 1,786 reviewsClear
- It has a review page on G2
- Rated 4.3 stars out of 5 from 1,786 reviews on SmartCustomer
- Rated 4.6 stars out of 5 from 32,943 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4.6 out of 5 | 32,943 |
| SmartCustomer | 4.3 out of 5 | 1,786 |
| G2 | Unknown | Unknown |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 2
- SmartCustomer rating
- 4.3 out of 5
- SmartCustomer review count
- 1,786
- Trustpilot rating
- 4.6 out of 5
- Trustpilot review count
- 32,943
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 100,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 50,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 26 years agoClear
- Website archive history
- 26 years
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 240,326 followers on FacebookClear
- Its YouTube channel has 14,500 subscribers and 421 videos, the latest uploaded 12 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 240,326 followers | |
| Profile | 46,000 followers | |
| X | Profile | 20,500 followers |
| Profile | 76,178 followers | |
| YouTube | Profile | 14,500 subscribers |
| TikTok | Profile | 15,300 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 412,804 followers in total
- YouTube channel
- 421 videos, 14,500 subscribers, last upload 12 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 13 Apr 2027
- Nameservers
- pdns1.ultradns.net
pdns2.ultradns.net
pdns3.ultradns.org
pdns4.ultradns.org
pdns5.ultradns.info
pdns6.ultradns.co.uk - Address
- 18.245.31.70
18.245.31.12
18.245.31.82
18.245.31.84
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