betterhelp.com
Unclaimed- Rating
- 3.8 ⭐⭐⭐⭐ on Trustpilot1.7 ⭐⭐ on SmartCustomer
- Reviews
- 10,015 reviews
- Years in business
- 27 years
- Address
- 3155 Olsen Dr., San Jose
- Email address
- Not found
- Phone number
- Not found
- Contact page
- Not found
- Website
- betterhelp.com
BetterHelp | Professional Therapy With A Licensed TherapistGet matched easily with a licensed, board-accredited therapist. More than 31000 therapists with 488 million+ counseling sessions are ready to help you!
BetterHelp | Professional Therapy With A Licensed TherapistGet matched easily with a licensed, board-accredited therapist. More than 31000 therapists with 488 million+ counseling sessions are ready to help you!
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<a href="https://truthsignal.com/business/betterhelp.com"
title="See the full Truth Signal report on betterhelp.com">
<img src="https://truthsignal.com/business/betterhelp.com/badge.svg"
alt="Truth Signal truth score for betterhelp.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Get MarkdownIs betterhelp.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.
betterhelp.com's website address was registered 27 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 1,200,000 followers on Facebook. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 15 reviews on SmartCustomer average only 1.7 stars out of 5. We could not find an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- Its website address was registered 27 years ago.
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,200,000 followers on Facebook.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A low number of independent reviews (15 on SmartCustomer), but it falls short with only 1.7 stars out of 5.
Not found
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
How to check if betterhelp.com is legit
1 be cautious · 7 clear · 2 for informationTo check if betterhelp.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about betterhelp.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US; part of Teladoc Health (2015–present); founded in 2013 (Wikipedia)For information
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
- Better Business Bureau profile
- Not found
- Type (Wikipedia)
- Subsidiary
- Industry
- Psychotherapy
- Parent company
- Teladoc Health (2015–present)
- Founded
- 2013; 13 years ago
- Area served
- Worldwide
Domain registrationIts website address was registered 27 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsFound: https enabled, contact page found, privacy page foundClear
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- Not found
Customer reviewsTrustpilot 3.8 stars from 10,000 reviews · SmartCustomer 1.7 stars from 15 reviewsBe cautious
- Rated 1.7 stars out of 5 from 15 reviews on SmartCustomer
- Rated 3.8 stars out of 5 from 10,000 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 3.8 out of 5 | 10,000 |
| SmartCustomer | 1.7 out of 5 | 15 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 2
- SmartCustomer rating
- 1.7 out of 5
- SmartCustomer review count
- 15
- Trustpilot rating
- 3.8 out of 5
- Trustpilot review count
- 10,000
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 10,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 20,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear
- Website archive history
- 27 years
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,200,000 followers on FacebookClear
- Its YouTube channel has 277,000 subscribers and 388 videos, the latest uploaded 7 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 1,200,000 followers | |
| Profile | 627,000 followers | |
| X | Profile | Unknown |
| Profile | 143,213 followers | |
| YouTube | Profile | 277,000 subscribers |
| TikTok | Profile | 503,200 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 2,750,413 followers in total
- YouTube channel
- 388 videos, 277,000 subscribers, last upload 7 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spamClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 11 Mar 2027
- Nameservers
- ns-103.awsdns-12.com
ns-1295.awsdns-33.org
ns-1881.awsdns-43.co.uk
ns-528.awsdns-02.net - Address
- 166.117.210.39
166.117.115.19
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