Truth score 89 out of 100, High truth signals. Customer satisfaction: mostly satisfied

89/ 100

Truth score

High truth signals

Top 5% of businesses we’ve checked

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

Trustpilot13,000 reviews4.6

SmartCustomer4 reviews · not counted4.0

BBB72 of 215 resolvedF

digistore24.com

Unclaimed

Rating: 4.6 ⭐⭐⭐⭐⭐ on Trustpilot4.0 ⭐⭐⭐⭐ on SmartCustomer
Reviews: 13,004 reviews
Years in business: 7 years
Address: 12-18 Theobalds Road, London, WC1X 8PL, England
Email address: helpdesk@digistore24.co.uk
Phone number: Not found
Contact page: digistore24.com/en-uk/contact/
Website: digistore24.com

digistore24.com

Automate Your Online Sales & Affiliate Commissions | Digistore24Sell more than ever with Digistore24 — the all-in-one sales platform with the world's largest affiliate marketplace, top conversion tools & full automation.

Checked on 16 Oct 2026, 03:35

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Summary

Get Markdown

Is digistore24.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

digistore24.com is run by Digistore24 LTD, an active UK company registered at Companies House 7 years ago. Its website address was registered 13 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 71,000 followers on Instagram. Customers have left 13,000 reviews on Trustpilot, averaging 4.6 stars out of 5. Customers have left 4 reviews on SmartCustomer, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: BBB concerns with the industry in which this business operates. Of its 215 complaints closed in three years, 72 were resolved to the customer's satisfaction. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

An active UK company registered at Companies House, set up 7 years ago.
Its website address was registered 13 years ago.
It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 71,000 followers on Instagram.
Excellent independent reputation · 13,000 reviews on Trustpilot, rated 4.6 stars out of 5.
A not fully established independent reputation · 4 reviews on SmartCustomer, rated 4.0 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

The Better Business Bureau rates it F, and does not accredit it; 72 of its 215 complaints closed in three years were resolved to the customer's satisfaction.

Not found

Phone number information was not found from our checks.

How to check if digistore24.com is legit

1 be cautious · 8 clear · 1 for information

To check if digistore24.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about digistore24.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsThe Better Business Bureau rates it F, and does not accredit it; 72 of its 215 complaints closed in three years were resolved to the customer's satisfactionBe cautious

An active UK company registered at Companies House, set up 7 years ago
Its registered office at Companies House is 12-18 Theobalds Road, London, WC1X 8PL, England
Its latest accounts at Companies House run to 31 December 2025
Its directors and owners are named at Companies House
It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK
Why we believe that: it is registered at Companies House as DIGISTORE24 LTD, its Better Business Bureau profile is a US listing
Which countries the company serves: Brazil, Germany, UK, Ireland, Italy, Portugal, United Kingdom, US
Why we believe that: £ prices on its homepage, $ prices on its homepage, it publishes pages for 8 countries (hreflang)

Registration

Companies House registration: Registered as DIGISTORE24 LTD
Data protection registration (ICO): Registered
VAT number: Not found

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: F
BBB accredited: No
BBB complaints closed in three years: 215
BBB complaints closed in twelve months: 50
BBB complaints resolved to the customer's satisfaction: 72
BBB complaint types: Product Issues: 119, Delivery Issues: 27, Service or Repair Issues: 26, Billing Issues: 21, Sales and Advertising Issues: 12, Order Issues: 7, Customer Service Issues: 3
BBB customer reviews: 790
BBB reasons for rating: BBB concerns with the industry in which this business operates, Advertising issues found by BBB
BBB business started: 19 Jun 2018
BBB file opened: 20 Jan 2021

Companies House register

Company found in official company register: Yes
Registered company name: DIGISTORE24 LTD
Company status: active
Company age: 7 years
Registered address: 12-18 Theobalds Road, London, WC1X 8PL, England
Accounts overdue: No
Confirmation statement overdue: No
Insolvency history: No
Registered office in dispute: No
Filing history consistent: Yes
ICO data-protection fee payer: Yes
Company type: Private limited company

SourcesCompanies House ICO register entry BBB profile

Domain registrationIts website address was registered 13 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 13 years
Domain transfer lock enabled: Yes

Website detailsWe read 5 of its pages: contact, about, cancellation, terms and privacyClear

Company contact email is available

Pages foundContact About Cancellation Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: Not found
Sources agreeing on postcode: 1

What its pages say

Quoted word for word from digistore24.com.

In their own words: “Digistore24 has empowered 2 million digital entrepreneurs in 180 countries to generate £3 billion in total sales revenue... by giving entrepreneurs all the tools needed to start and scale an online business faster than ever before. “In the first 3 months of me working with Digistore24, I did close to 8 figures in revenue.” About page

SourcesHomepage About page Terms page Contact page Privacy page Cancellation page

Reputation and track record

Customer reviewsRated 4.0 stars out of 5 from 4 reviews on SmartCustomerClear

Rated 4.6 stars out of 5 from 13,000 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4.6 out of 5	13,000
SmartCustomer	4.0 out of 5	4
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not checked

Independent review platforms: 1
Trustpilot rating: 4.6 out of 5
Trustpilot review count: 13,000

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 100,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 200,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 13 years agoClear

Website archive history: 13 years
Wikipedia page: no

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 71,000 followers on InstagramClear

Its YouTube channel has 36,400 subscribers and 371 videos, the latest uploaded 10 days ago

Platform	Profile	Audience
Facebook	Profile	16,277 followers
Instagram	Profile	71,000 followers
X	Profile	3,747 followers
LinkedIn	Profile	27,228 followers
YouTube	Profile	36,400 subscribers
TikTok	Profile	4,041 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 158,693 followers in total
YouTube channel: 371 videos, 36,400 subscribers, last upload 10 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear

Malware or phishing threat status: None

Data breach historyNo known data breach involving the companyClear

Known data breaches found: 0

Domain and email securityIts email is protected: mail forged in its name goes to spamClear

MX records: Yes
SPF record: Yes
DKIM key: Yes
DMARC record: Yes
DMARC policy: quarantine

Certificate

Certificate issuer: Google Trust Services
Certificate type: DV
Certificate expires: 8 Dec 2026

Hosting

Nameservers: ns-cloud-a1.googledomains.com
ns-cloud-a2.googledomains.com
ns-cloud-a3.googledomains.com
ns-cloud-a4.googledomains.com
Address: 31.25.12.23
31.25.12.17
31.25.12.20
35.244.212.226
31.25.12.21
31.25.12.19
31.25.12.16
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31.25.12.22