axs.com
Unclaimed- Rating
- 4.0 ⭐⭐⭐⭐ on Trustpilot
- Reviews
- 18,312 reviews
- Years in business
- 29 years
- Address
- 110 E 9th Street, Suite B800, Los Angeles
- Email address
- supportau@axs.com
- Phone number
- Not found
- Contact page
- Not found
- Website
- axs.com
Official Tickets and Your Source for Live Entertainment - AXS USBuy, sell, and manage your tickets for concerts, sports, and live events. Experience hassle-free ticketing at AXS.com
Is this your business? Get the code to show this score on your website
Claim this page to show the business controls axs.com. Claim this page
<a href="https://truthsignal.com/business/axs.com"
title="See the full Truth Signal report on axs.com">
<img src="https://truthsignal.com/business/axs.com/badge.svg"
alt="Truth Signal truth score for axs.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Get MarkdownIs axs.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 3 of its pages: about, terms and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 18,312 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 3 of its pages · about, terms and privacy.
- Its website address was registered 29 years ago.
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar).
- Excellent independent reputation · 18,312 reviews on Trustpilot, rated 4.0 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.
Not found
- Phone number information was not found from our checks.
How to check if axs.com is legit
8 clear · 2 for informationTo check if axs.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about axs.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves 10 countries; founded in 2011 (Wikipedia) · BBB rating A+For information
- The Better Business Bureau rates it A+, and accredits it; 82 of its 1,079 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its Better Business Bureau profile is a US listing
- Which countries the company serves
- Australia, Germany, France, UK, Japan, Mexico, New Zealand, Sweden, Singapore, US
- Why we believe that
- it publishes pages for 10 countries (hreflang), its delivery page says it ships to the US
- Better Business Bureau profile
- Found
- BBB rating
- A+
- BBB accredited
- Yes
- BBB complaints closed in three years
- 1,079
- BBB complaints closed in twelve months
- 336
- BBB complaints resolved to the customer's satisfaction
- 82
- BBB complaint types
- Product Issues: 558, Service or Repair Issues: 317, Sales and Advertising Issues: 102, Customer Service Issues: 43, Delivery Issues: 23, Billing Issues: 19, Order Issues: 17
- BBB customer reviews
- 1,939
- BBB business started
- 1 Aug 2011
- Type (Wikipedia)
- Primary ticket outlet
- Industry
- Entertainment
- Founded
- 2011
- Area served
- United States, United Kingdom, Sweden, Japan, Australia
- Employees
- Full-time:; Part-time:
Domain registrationIts website address was registered 29 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 29 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: about, terms and privacyClear
- Company contact email is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Contact phone number found
- Not found
Quoted word for word from axs.com.
- In their own words
- “These are a few of the things we’re passionate about at AXS. As a global leader in ticketing, AXS powers access to the world’s most iconic venues, sports teams, festivals, and global tours. With innovative technology and white glove client service, AXS is the ticketing partner of choice for more than 1300 of the most sought-after and recognizable brands in sports and entertainment including the LA28 Olympic and Paralympic Games, Coachella Music and Arts Festival, Red Rocks Amphitheatre, The O2, BNP Paribas Open, WM Phoenix Open, and Japan’s B.League.” About page
Customer reviewsRated 4.0 stars out of 5 from 18,312 reviews on TrustpilotClear
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4.0 out of 5 | 18,312 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 1
- Trustpilot rating
- 4.0 out of 5
- Trustpilot review count
- 18,312
Visitor trafficIt is among the 10,000 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 10,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 28 years agoClear
- Website archive history
- 28 years
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 586,000 followers on FacebookClear
- Its YouTube channel has 7,350 subscribers and 310 videos, the latest uploaded 535 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 586,000 followers | |
| Profile | Unknown | |
| X | Profile | 73,700 followers |
| Profile | 16,013 followers | |
| YouTube | Profile | 7,350 subscribers |
| TikTok | Profile | Unknown |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 683,063 followers in total
- YouTube channel
- 310 videos, 7,350 subscribers, last upload 535 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spamClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 22 Mar 2027
- Nameservers
- ns-1047.awsdns-02.org
ns-1672.awsdns-17.co.uk
ns-493.awsdns-61.com
ns-831.awsdns-39.net - Address
- 99.86.12.36
99.86.12.42
99.86.12.25
99.86.12.126
Businesses with similar scores
The businesses closest to Axs by truth score, among the 947 we’ve checked.
