backcountry.com
Unclaimed- Rating
- 4.0 ⭐⭐⭐⭐ on Trustpilot2.07 ⭐⭐ on SmartCustomer2.94 ⭐⭐⭐ on Reviews.io
- Reviews
- 2,093 reviews
- Years in business
- 28 years
- Address
- Not foundNo address found using the trading company name
- Email address
- Not found
- Phone number
- +1 801-204-4655
- Contact page
- Not found
- Website
- backcountry.com
Backcountry - Outdoor Gear & Clothing for Ski, Snowboard, Camp, & MoreOutdoor gear and clothing from big brands to the small and undiscovered. Find everything you need for your next adventure at Backcountry.
Backcountry - Outdoor Gear & Clothing for Ski, Snowboard, Camp, & MoreOutdoor gear and clothing from big brands to the small and undiscovered. Find everything you need for your next adventure at Backcountry.
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<a href="https://truthsignal.com/business/backcountry.com"
title="See the full Truth Signal report on backcountry.com">
<img src="https://truthsignal.com/business/backcountry.com/badge.svg"
alt="Truth Signal truth score for backcountry.com"
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loading="lazy" decoding="async">
</a>Summary
Get MarkdownIs backcountry.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.
backcountry.com publishes a contact phone number. Its website address was registered 28 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 1,100,000 followers on Facebook. Customers have left 1,530 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 315 reviews on SmartCustomer average only 2.07 stars out of 5. Its 248 reviews on Reviews.io average only 2.94 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 14 complaint(s) filed against business. Of its 135 complaints closed in three years, 26 were resolved to the customer's satisfaction. We could not find an address or an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- Company contact phone number is available.
- Its website address was registered 28 years ago.
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,100,000 followers on Facebook.
- Great independent reputation · 1,530 reviews on Trustpilot, rated 4.0 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A substantial number of independent reviews (315 on SmartCustomer), but it falls short with only 2.07 stars out of 5.
- A substantial number of independent reviews (248 on Reviews.io), but it falls short with only 2.94 stars out of 5.
- The Better Business Bureau rates it F, and does not accredit it; 26 of its 135 complaints closed in three years were resolved to the customer's satisfaction.
Not found
- Address information was not found from our checks.
- Email address information was not found from our checks.
How to check if backcountry.com is legit
1 be cautious · 7 clear · 2 for informationTo check if backcountry.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about backcountry.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US; founded in 1996 (Wikipedia) · BBB rating FFor information
- The Better Business Bureau rates it F, and does not accredit it; 26 of its 135 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its phone number starts +1, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its delivery page says it ships to the US
- Better Business Bureau profile
- Found
- BBB rating
- F
- BBB accredited
- No
- BBB complaints closed in three years
- 135
- BBB complaints closed in twelve months
- 65
- BBB complaints resolved to the customer's satisfaction
- 26
- BBB complaint types
- Product Issues: 70, Delivery Issues: 33, Service or Repair Issues: 21, Customer Service Issues: 5, Billing Issues: 2, Order Issues: 2, Sales and Advertising Issues: 2
- BBB customer reviews
- 23
- BBB reasons for rating
- Failure to respond to 14 complaint(s) filed against business, Business has failed to resolve underlying cause(s) of a pattern of complaints
- BBB business started
- 1 Jan 1996
- BBB file opened
- 24 Oct 2001
- Type (Wikipedia)
- Private company
- Industry
- Retail
- Founded
- 1996; 30 years ago
- Employees
- 1200+
Domain registrationIts website address was registered 28 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 28 years
- Domain transfer lock enabled
- Yes
Website detailsCompany contact phone number is availableClear
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- +1 801-204-4655
Customer reviewsTrustpilot 4.0 stars from 1,530 reviews · SmartCustomer 2.07 stars from 315 reviews · Reviews.io 2.94 stars from 248 reviewsBe cautious
- Rated 4.0 stars out of 5 from 1,530 reviews on Trustpilot
- Rated 2.94 stars out of 5 from 248 reviews on Reviews.io
- Rated 2.07 stars out of 5 from 315 reviews on SmartCustomer
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4.0 out of 5 | 1,530 |
| SmartCustomer | 2.07 out of 5 | 315 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 2.94 out of 5 | 248 |
| Feefo | Not found |
- Independent review platforms
- 3
- Reviews.io rating
- 2.94 out of 5
- Reviews.io review count
- 248
- SmartCustomer rating
- 2.07 out of 5
- SmartCustomer review count
- 315
- Trustpilot rating
- 4.0 out of 5
- Trustpilot review count
- 1,530
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 20,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear
- Website archive history
- 27 years
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,100,000 followers on FacebookClear
- Its YouTube channel has 46,500 subscribers and 645 videos, the latest uploaded 40 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 1,100,000 followers | |
| Profile | 932,000 followers | |
| X | Profile | 104,600 followers |
| Profile | 85,309 followers | |
| YouTube | Profile | 46,500 subscribers |
| TikTok | Profile | 57,100 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 2,325,509 followers in total
- YouTube channel
- 645 videos, 46,500 subscribers, last upload 40 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spamClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 1 Apr 2027
- Nameservers
- ns-1218.awsdns-24.org
ns-1973.awsdns-54.co.uk
ns-409.awsdns-51.com
ns-899.awsdns-48.net - Address
- 3.174.141.91
3.174.141.6
3.174.141.106
3.174.141.19
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