Summary
Get MarkdownIs zenbusiness.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 17 years ago, and is locked against transfer to someone else. It has a review page on G2. Customers have left 33,000 reviews on Trustpilot, averaging 4.8 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 4 of its pages · contact, about, terms and privacy.
- Its website address was registered 17 years ago.
- It has a review page on G2.
- Excellent independent reputation · 33,000 reviews on Trustpilot, rated 4.8 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.
Not found
- Email address information was not found from our checks.
How to check if zenbusiness.com is legit
8 clear · 2 for informationTo check if zenbusiness.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about zenbusiness.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US; founded in 2015 (Wikipedia) · BBB rating AFor information
- The Better Business Bureau rates it A, and accredits it; 171 of its 669 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its terms are governed by the laws of Texas, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
- Better Business Bureau profile
- Found
- BBB rating
- A
- BBB accredited
- Yes
- BBB complaints closed in three years
- 669
- BBB complaints closed in twelve months
- 327
- BBB complaints resolved to the customer's satisfaction
- 171
- BBB complaint types
- Product Issues: 211, Billing Issues: 202, Service or Repair Issues: 157, Customer Service Issues: 61, Sales and Advertising Issues: 22, Order Issues: 13, Delivery Issues: 3
- BBB customer reviews
- 839
- BBB reasons for rating
- 669 complaint(s) filed against business
- BBB business started
- 24 Apr 2017
- BBB file opened
- 18 Jun 2018
- Type (Wikipedia)
- Public-benefit corporation
- Industry
- Fintech
- Founded
- 2015; 11 years ago
Domain registrationIts website address was registered 17 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 17 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: contact, about, terms and privacyClear
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- +1 844-493-6249
Quoted word for word from zenbusiness.com.
- Phone support
- “It’s (844) 493-6249 , and you can call our team during business hours Monday to Friday between 8am – 8pm CT, Saturdays 9am – 6pm CT, and Sundays, 9am – 6pm CT” Contact page
- In their own words
- “Eleven years, nearly a million businesses, and one mission: make entrepreneurship accessible to anyone ready to build something of their own. ZenBusiness is a company that provides an all-in-one platform to help entrepreneurs start, protect, and grow their businesses. As the trusted leader in business formations and compliance, ZenBusiness combines Velo®, our personalized AI business guide, with award-winning support to help business owners build their business.” About page
Customer reviewsIt has a review page on G2Clear
- Rated 4.8 stars out of 5 from 33,000 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4.8 out of 5 | 33,000 |
| SmartCustomer | Not found | |
| G2 | Unknown | Unknown |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 1
- Trustpilot rating
- 4.8 out of 5
- Trustpilot review count
- 33,000
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 200,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 21 years agoClear
- Website archive history
- 21 years
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 91,200 followers on TikTokClear
- Its YouTube channel has 42,600 subscribers and 180 videos, the latest uploaded 13 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 74,000 followers | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Profile | 15,474 followers | |
| YouTube | Profile | 42,600 subscribers |
| TikTok | Profile | 91,200 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 223,274 followers in total
- YouTube channel
- 180 videos, 42,600 subscribers, last upload 13 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyOne known data breach involving the company: ZenBusinessClear
- Known data breaches found
- 1
In March 2026, the hacker and extortion group "ShinyHunters" claimed to have obtained a substantial corpus of data from ZenBusiness, a business formation and compliance platform. The group claimed the data had been exfiltrated from platforms including Snowflake, Mixpanel and Salesforce, and threatened to publish it if a ransom was not paid. The following month, after claiming payment had not been made, ShinyHunters publicly released the data. The collection amounted to many terabytes across thousands of files that appeared to originate from multiple systems and business functions, including leads, support records and other CRM-related data. The data contained approximately 5M unique email addresses, often accompanied by name and phone number depending on the source file.
- Accounts affected
- 5,118,184
- Date
- 27 Mar 2026
- Data exposed
- Email addresses, Names, Phone numbers
Breach data: Have I Been Pwned
Domain and email securityIts email is protected: mail forged in its name goes to spamClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 18 Dec 2026
- Nameservers
- ns-cloud-b1.googledomains.com
ns-cloud-b2.googledomains.com
ns-cloud-b3.googledomains.com
ns-cloud-b4.googledomains.com - Address
- 151.101.193.55
151.101.65.55
151.101.1.55
151.101.129.55
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