shopify.com
Unclaimed- Rating
- 1.3 ⭐ on SmartCustomer
- Reviews
- 123 reviews
- Years in business
- 21 years
- Address
- 85 10th Ave, Suite 800, New York, NY 10011
- Email address
- Not found
- Phone number
- Not found
- Contact page
- Not found
- Website
- shopify.com
Shopify: The All-in-One Commerce Platform for Businesses - ShopifyTry Shopify free. Build or grow your business fast with AI. Get more than ecommerce software with tools to manage every part of your business.
Shopifyshopify.comShopify: The All-in-One Commerce Platform for Businesses - ShopifyTry Shopify free. Build or grow your business fast with AI. Get more than ecommerce software with tools to manage every part of your business.
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<a href="https://truthsignal.com/business/shopify.com"
title="See the full Truth Signal report on shopify.com">
<img src="https://truthsignal.com/business/shopify.com/badge.svg"
alt="Truth Signal truth score for shopify.com"
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</a>Summary
Get MarkdownIs shopify.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read 3 of its pages: delivery, terms and privacy. Its website address was registered 21 years ago, and is locked against transfer to someone else. It is among the 500 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 123 reviews on SmartCustomer average only 1.3 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 468 complaint(s) filed against business. Of its 1,721 complaints closed in three years, 220 were resolved to the customer's satisfaction. We could not find an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 3 of its pages · delivery, terms and privacy.
- Its website address was registered 21 years ago.
- It is among the 500 most-visited sites on the internet (Cloudflare Radar).
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A substantial number of independent reviews (123 on SmartCustomer), but it falls short with only 1.3 stars out of 5.
- The Better Business Bureau rates it F, and does not accredit it; 220 of its 1,721 complaints closed in three years were resolved to the customer's satisfaction.
Not found
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
How to check if shopify.com is legit
1 be cautious · 7 clear · 2 for informationTo check if shopify.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about shopify.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in Canada; serves 37 countries; founded in 2006 (Wikipedia) · BBB rating FFor information
- The Better Business Bureau rates it F, and does not accredit it; 220 of its 1,721 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- Canada
- Why we believe that
- its Better Business Bureau profile is a Canadian listing
- Which countries the company serves
- United Arab Emirates, Argentina, Austria, Australia, Bangladesh, Belgium, Brazil, Canada, Switzerland, Chile, Colombia, Estonia, Egypt, Spain, UK, Georgia, Hong Kong, Indonesia, Ireland, Israel, India, Japan, Latvia, Mexico, Malaysia, Nigeria, Norway, New Zealand, Peru, Philippines, Pakistan, Portugal, Saudi Arabia, Singapore, Ukraine, US, South Africa
- Why we believe that
- $ prices on its homepage, it publishes pages for 37 countries (hreflang)
- Better Business Bureau profile
- Found
- BBB rating
- F
- BBB accredited
- No
- BBB complaints closed in three years
- 1,721
- BBB complaints closed in twelve months
- 386
- BBB complaints resolved to the customer's satisfaction
- 220
- BBB complaint types
- Service or Repair Issues: 491, Product Issues: 424, Billing Issues: 393, Customer Service Issues: 245, Sales and Advertising Issues: 74, Delivery Issues: 56, Order Issues: 38
- BBB customer reviews
- 209
- BBB reasons for rating
- Failure to respond to 468 complaint(s) filed against business, 29 complaint(s) filed against business that were not resolved
- BBB business started
- 1 Jan 2005
- BBB file opened
- 21 Dec 2010
- Type (Wikipedia)
- Public
- Industry
- E-commerce
- Founded
- 2006; 20 years ago
- Employees
- 7,600 (2025)
- Revenue
- US$11.6 billion (2025)
Domain registrationIts website address was registered 21 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 21 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: delivery, terms and privacyClear
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- Not found
Quoted word for word from shopify.com.
- Delivery cost
- “It gives me traceability from shipping costs to their respective orders.” Delivery page
- Who you're buying from
- “Registered Office” Terms page
Customer reviewsRated 1.3 stars out of 5 from 123 reviews on SmartCustomerBe cautious
- It has a review page on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 1.3 out of 5 | 123 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 1
- SmartCustomer rating
- 1.3 out of 5
- SmartCustomer review count
- 123
Visitor trafficIt is among the 500 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 1,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 500 sites
Web history and authorityThe Internet Archive first saved a copy of its website 20 years agoClear
- Website archive history
- 20 years
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 4,547,686 followers on FacebookClear
- Its YouTube channel has 490,000 subscribers and 320 videos, the latest uploaded 65 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 4,547,686 followers | |
| Profile | 2,000,000 followers | |
| X | Profile | 451,500 followers |
| Profile | 770,383 followers | |
| YouTube | Profile | 490,000 subscribers |
| TikTok | Profile | Unknown |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 8,259,569 followers in total
- YouTube channel
- 320 videos, 490,000 subscribers, last upload 65 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 8 Nov 2026
- Nameservers
- gold.foundationdns.com
gold.foundationdns.net
gold.foundationdns.org - Address
- 23.227.38.33
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