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txu.com

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txu.com
The picture txu.com shows when its homepage is shared

TXU Energy | Texas Electricity Plans & Rates | Home & BusinessShop Texas electricity plans with flexible terms, renewable energy and more. TXU Energy can help you find the right plan for your home or business in Texas.

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Truth score

Business details

Category
Energy supplier
Founded
2002
Owned by
Vistra
Sells
Subscription or membership
Sells to
The public and businesses
Kind of seller
Sells its own goods or services
Licensed trade
Other licensed trade
Domain age
27 years
Email address
txuexec@txu.com
Phone number
+1 888-228-1144
Website
txu.com
Social media

Customer reviews, accreditations and complaints

No reviews we could readWe looked on SmartCustomer, G2, Capterra, Reviews.io, Feefo, Trustindex, ComplaintsBoard and ConsumerAffairs

Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfactionInsufficient evidenceยท No reviews found
App experienceInsufficient evidenceยท No app ratings found

Summary

Is txu.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 8 public checks clear, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: insufficient evidence.

We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find a customer rating.

Positives

  1. We read 4 of its pages ยท contact, about, terms and privacy.
  2. Its website address was registered 27 years ago.
  3. It has a review page on Trustpilot.
  4. No malware or phishing warnings found for its website.

Not found

  1. Reviews information was not found from our checks.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

What they offer

Shop Texas electricity plans with flexible terms, renewable energy and more. TXU Energy can help you find the right plan for your home or business in Texas.
โ€” TXU Energy, in their own words
About them
What makes them different
โ€œAnd we marveled at the first electric car buzzing down our streets.โ€
Customer results
โ€œAs a leader in the renewable energy transition in Texas, TXU Energy launched a new category of plans for electric vehicles with EV Pass, which helps customers save on home charging costs.โ€

How to check if txu.com is legit

To check if txu.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about txu.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; part of Vistra; founded in 2002 (Wikipedia)
Country
Where the company is based
US
Why we believe that
the site's structured data states its country, its terms are governed by the laws of Texas, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
From Wikipedia
Industry
retail
Parent company
Vistra
Founded
2002
SourcesWikipedia
Domain registrationIts website address was registered 27 years ago
  • Its website address is locked against being transferred to someone else
Domain age
27 years
Domain transfer lock enabled
Yes
Website detailsWe read 4 of its pages: contact, about, terms and privacy
  • Company contact email is available
HTTPS enabled
Yes
Contact phone number found
+1 888-228-1144
Contact page found
Yes
Hosting company
Amazon.com, Inc.
What its pages say
In their own words
โ€œSign up for a TXU Energy MyAccount and get instant access to your account online or on your phone using the TXU Energy mobile app. Download our mobile app for instant, on-the-go access to your account. Say goodbye to paper bills and late payment fees.โ€
Search engines and AILets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someoneโ€™s question.

Search engines

All allowed

Google Search
Allowed by defaultGooglebot
Bing
Allowed by defaultBingbot
AI training

All allowed

OpenAI
Allowed by defaultGPTBot
Anthropic
Allowed by defaultClaudeBot
Google AI
Allowed by defaultGoogle-Extended
Apple AI
Allowed by defaultApplebot-Extended
Common Crawl
Allowed by defaultCCBot
Meta
Allowed by defaultmeta-externalagent
ByteDance (TikTok)
Allowed by defaultBytespider
AI answers

All allowed

ChatGPT search
Allowed by defaultOAI-SearchBot
ChatGPT
Allowed by defaultChatGPT-User
Claude search
Allowed by defaultClaude-SearchBot
Claude
Allowed by defaultClaude-User
Perplexity
Allowed by defaultPerplexityBot
Sourcesrobots.txt

Reputation and track record

Customer reviews, accreditations and complaintsIt has a review page on Trustpilot
PlatformRatingReviews
TrustpilotUnknownUnknown
Visitor trafficReal people visited its website in 24 of the last 24 months
  • Real people have visited its website since February 2021 or earlier
  • It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)
Monthly visitor data
Popularity among Chrome users
top 100,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Cloudflare Radar
Popularity across the internet
top 200,000 sites
Where its visitors are

Share of people looking up txu.com, by country, over the last 2 days.

Argentina 1.3%Colombia 2.6%Costa Rica 1.3%Germany 3.9%France 1.3%Peru 1.3%United States 86.8%South Africa 1.3%
  • Over 50%
  • 5 to 50%
  • 1 to 5%
  • 0.2 to 1%
  • Under 0.2%
  • None seen
  1. 1United States86.8%
  2. 2Germany3.9%
  3. 3Colombia2.6%
  4. 4Argentina1.3%
  5. 5Costa Rica1.3%
  6. 6France1.3%
  7. 7Peru1.3%
  8. 8South Africa1.3%
Web history and authorityThe Internet Archive first saved a copy of its website 27 years ago
Website archive history
27 years
Social presenceIt is on 5 social media platforms (Facebook, LinkedIn, Instagram, X.com and YouTube); the largest audience is 127,702 followers on Facebook
FoundPlatformAudience
Facebook127,702 followers
InstagramUnknown
X.comUnknown
LinkedInUnknown
YouTubeUnknown
TikTok

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
Malware or phishing threat status
None found
Data breach historyNo known data breach involving the company
Known data breaches found
0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
  • Its email identifies its real senders, but mail forged in its name is not blocked
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
none
Certificate
Security certificate browsers warn about
No
Certificate issuer
GoDaddy.com
Certificate type
DV
Certificate expires
9 Apr 2027
Hosting
Nameservers
ns-1136.awsdns-14.org
ns-1682.awsdns-18.co.uk
ns-388.awsdns-48.com
ns-713.awsdns-25.net
Address
3.174.141.114
3.174.141.48
3.174.141.81
3.174.141.90

Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS recordNot added yet+3 possible
What we check
A record the business adds in its domain's settings. Only someone who runs the website can add one.
When we check
On every check. The points stay only while the record is there.
Points
0 of 3 added
Sourcetxu.com's DNS records
Run txu.com? Add the record and 3 points are added to its truth score.Prove you run this website
Email at its own domainNot added yet+1 possible
What we check
That someone at the business has confirmed an email address at its own website's domain.
When we check
When the address is confirmed. It counts from then on.
Points
0 of 1 added
SourceTruth Signal's own records
Run txu.com? Confirm an email address at the domain and 1 point is added to its truth score.Prove you run this website
Lets our checker read itNot added yet+1 possible
What we check
That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
When we check
On every check. The point stays only while the file allows it.
Points
0 of 1 added
Sourcetxu.com/robots.txt
Run txu.com? Let our checker read the whole website and 1 point is added to its truth score.Prove you run this website
Points added to its truth score0 of 5
Is this your business? Get the code to show this score on your website
<a href="https://truthsignal.com/business/txu.com"
   title="See the full Truth Signal report on txu.com">
  <img src="https://truthsignal.com/business/txu.com/badge.svg"
       alt="Truth Signal truth score for txu.com"
       width="210" height="56" style="border:0"
       loading="lazy" decoding="async">
</a>
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