- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - TXU Energy # txu.com Markdown: [Snapshot](https://truthsignal.com/business/txu.com/snapshot.md) [Full report](https://truthsignal.com/business/txu.com/report.md) ## Website txu.com TXU Energy | Texas Electricity Plans & Rates | Home & Business Shop Texas electricity plans with flexible terms, renewable energy and more. TXU Energy can help you find the right plan for your home or business in Texas. Checked on 12 Nov 2026, 23:35 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 82 out of 100, High truth signals. Customer satisfaction: insufficient evidence 82 / 100 High truth signals ## Business details Category: Energy supplier Founded: 2002 Owned by: Vistra Sells: Subscription or membership Sells to: The public and businesses Kind of seller: Sells its own goods or services Licensed trade: Other licensed trade Domain age: 27 years Address: [6555 Sierra Drive, Irving, TX 75039](https://www.google.com/maps/search/?api=1&query=6555%20Sierra%20Drive%2C%20Irving%2C%20TX%2075039) Email address: txuexec@txu.com Phone number: [+1 888-228-1144](tel:+1%20888-228-1144) Contact page: [txu.com/help/support/contact-us](https://txu.com/help/support/contact-us) Website: [txu.com](https://txu.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: [Instagram](https://instagram.com/txuenergy) [X.com](https://x.com/txuenergy) [LinkedIn](https://www.linkedin.com/company/4148) [YouTube](https://youtube.com/channel/UC_PwNhFDMnvyU7RSXK6-ZrA) ## Customer reviews, accreditations and complaints No reviews we could read We looked on SmartCustomer, G2, Capterra, Reviews.io, Feefo, Trustindex, ComplaintsBoard and ConsumerAffairs Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/txu.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here. [Better Business Bureau](https://www.bbb.org/us/tx/irving/profile/electric-companies/txu-energy-retail-company-llc-0875-683) Customer satisfaction Insufficient evidence · No reviews found App experience Insufficient evidence · No app ratings found ## Summary Is txu.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 8 public checks clear, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: insufficient evidence. We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find a customer rating. ### Positives - We read 4 of its pages · contact, about, terms and privacy. - Its website address was registered 27 years ago. - It has a review page on [Trustpilot](https://uk.trustpilot.com/review/txu.com). - No malware or phishing warnings found for its website. ### Not found - Reviews information was not found from our checks. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Shop Texas electricity plans with flexible terms, renewable energy and more. TXU Energy can help you find the right plan for your home or business in Texas. — TXU Energy, in their own words About them What makes them different: “And we marveled at the first electric car buzzing down our streets.” Customer results: “As a leader in the renewable energy transition in Texas, TXU Energy launched a new category of plans for electric vehicles with EV Pass, which helps customers save on home charging costs.” Sources [Its homepage](https://www.txu.com/) [Its about page](https://www.txu.com/why-txu-energy/about-us) ### How to check if txu.com is legit To check if txu.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about txu.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details Based in the US; part of Vistra; founded in 2002 (Wikipedia) Country Where the company is based: US Why we believe that: the site's structured data states its country, its terms are governed by the laws of Texas, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing From Wikipedia Industry: retail Parent company: Vistra Founded: 2002 Sources [Wikipedia](https://en.wikipedia.org/wiki/TXU_Energy) Domain registration Its website address was registered 27 years ago - Its website address is locked against being transferred to someone else Domain age: 27 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=txu.com) Website details We read 4 of its pages: contact, about, terms and privacy - Company contact email is available HTTPS enabled: Yes Contact phone number found: [+1 888-228-1144](tel:+18882281144) Contact page found: Yes Hosting company: Amazon.com, Inc. What its pages say Phone support: [+1 888-228-1144](tel:+18882281144), [txuexec@txu.com](mailto:txuexec@txu.com) In their own words: “Sign up for a TXU Energy MyAccount and get instant access to your account online or on your phone using the TXU Energy mobile app. Download our mobile app for instant, on-the-go access to your account. Say goodbye to paper bills and late payment fees.” Sources [Homepage](https://txu.com/) [Contact page](https://txu.com/help/support/contact-us) [About page](https://txu.com/why-txu-energy/about-us) [About my account](https://txu.com/help/my-txu-account/about-my-account) [Terms page](https://txu.com/terms-of-use) [Privacy page](https://txu.com/privacy-notice) Search engines and AI Lets in every search engine and AI tool Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by default Bingbot AI training All allowed OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Allowed by default meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot Sources [robots.txt](https://txu.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints It has a review page on [Trustpilot](https://uk.trustpilot.com/review/txu.com) Platform · Rating · Reviews [Trustpilot](https://uk.trustpilot.com/review/txu.com) · Unknown · Unknown [Better Business Bureau](https://www.bbb.org/us/tx/irving/profile/electric-companies/txu-energy-retail-company-llc-0875-683) Visitor traffic Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier - It is among the 200,000 most-visited sites on the internet (Cloudflare Radar) Monthly visitor data Popularity among Chrome users: top 100,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 200,000 sites Where its visitors are Share of people looking up txu.com, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 United States 86.8% - 2 Germany 3.9% - 3 Colombia 2.6% - 4 Argentina 1.3% - 5 Costa Rica 1.3% - 6 France 1.3% - 7 Peru 1.3% - 8 South Africa 1.3% Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/txu.com) Web history and authority The Internet Archive first saved a copy of its website 27 years ago Website archive history: 27 years Sources [First archived copy](https://web.archive.org/web/19991008/txu.com) Social presence It is on 5 social media platforms (Facebook, LinkedIn, Instagram, X.com and YouTube); the largest audience is 127,702 followers on Facebook Found · Platform · Audience Found by Truth Signal · [Facebook](http://www.facebook.com/txuenergy) · 127,702 followers Found by Truth Signal · [Instagram](https://instagram.com/txuenergy) · Unknown Found by Truth Signal · [X.com](https://x.com/txuenergy) · Unknown Found by Truth Signal · [LinkedIn](https://www.linkedin.com/company/4148) · Unknown Found by Truth Signal · [YouTube](https://youtube.com/channel/UC_PwNhFDMnvyU7RSXK6-ZrA) · Unknown Not found · TikTok ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is only partly protected: mail forged in its name is reported but not blocked - Its email identifies its real senders, but mail forged in its name is not blocked Email MX records: Yes SPF record: Yes DKIM key: Yes DMARC record: Yes DMARC policy: none Certificate Security certificate browsers warn about: No Certificate issuer: GoDaddy.com Certificate type: DV Certificate expires: 9 Apr 2027 Hosting Nameservers: ns-1136.awsdns-14.org ns-1682.awsdns-18.co.uk ns-388.awsdns-48.com ns-713.awsdns-25.net Address: 3.174.141.114 3.174.141.48 3.174.141.81 3.174.141.90 Sources [Its DNS records](https://dns.google/query?name=txu.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source txu.com's DNS records Run txu.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/txu.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run txu.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/txu.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source txu.com/robots.txt Run txu.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/txu.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for txu.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=txu.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/txu.com%23change) ### Similar businesses Other businesses in Energy supplier and related categories, those most like TXU Energy first. 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Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/txu.com.json