joinarbor.com

Website

joinarbor.com

Arbor | Save on your electric billArbor is an app that lowers what you pay for electricity, so you can have more energy for what matters.

youtube.com

Automatically lower your energy bill with ArborThe latest video on its YouTube channel

UnclaimedChecked on 27 Oct 2026, 15:44

Own this business? See what is holding the score back.

Truth score

Truth score 78 out of 100, High truth signals. Customer satisfaction: mostly satisfied

78/ 100

High truth signals

Business details

Category: Energy supplier
Sells to: The public
Licensed trade: Other licensed trade
Domain age: 7 years
Address: 1606 Headway Cir STE 9756, Austin, TX 78754
Email address: support@joinarbor.com
Phone number: +1 888-836-3145
Contact page: joinarbor.com/contact-us
Website: joinarbor.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot964 reviews4.7

Total9644.7

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is joinarbor.com legit and trustworthy? Truth score 78 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

joinarbor.com's website address was registered 7 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 4,187 followers on Instagram. Customers have left 964 reviews on Trustpilot, averaging 4.7 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

Its website address was registered 7 years ago.
It is on 5 social media platforms (Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 4,187 followers on Instagram.
Good independent reputation · 964 reviews on Trustpilot, rated 4.7 stars out of 5.
No malware or phishing warnings found for its website.

Not found

Web history and authority information was not found from our checks.

What they offer

Arbor is an app that lowers what you pay for electricity, so you can have more energy for what matters.

— Arbor Energy Holdings Llc, in their own words

Getting help

Arbor Energy Holdings Llc offers support and help through their help page, which can be found in the sources below.

Customer stories: Reviews

SourcesIts homepage FAQs Reviews

Latest YouTube video

Correct as of 27 Oct 2026, 15:44

How to check if joinarbor.com is legit

To check if joinarbor.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about joinarbor.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its terms are governed by the laws of United States, its phone number starts +1, its postcode is a US zip code

Domain registrationIts website address was registered 7 years ago

Its website address is locked against being transferred to someone else

Domain age: 7 years
Domain transfer lock enabled: Yes

Website detailsWe read 4 of its pages: contact, about, terms and privacy

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 888-836-3145
Contact page found: Contact page

What its pages say

Quoted word for word from joinarbor.com.

In their own words: “Energy can be a confusing maze of hidden fees and unclear options, but it doesn’t have to be. We built Arbor so you don't need to spend brain power thinking about your power. in estimated power bill savings for American households.” About page

SourcesHomepage About page Terms page Contact page Privacy page

Reputation and track record

Customer reviewsRated 4.7 stars out of 5 from 964 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4.7 out of 5	964
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficReal people have visited its website since January 2024

nothing recorded

Web history and authoritynothing known

nothing recorded

Social presenceIt is on 5 social media platforms (Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 4,187 followers on Instagram

Its YouTube channel has 31 subscribers and 1 videos, the latest uploaded on 14 May 2024

Platform	Profile	Audience
Facebook	Not found
Instagram	Profile	4,187 followers
X	Profile	90 followers
LinkedIn	Profile	Unknown
YouTube	Profile	31 subscribers
TikTok	Profile	329 followers

Social platforms with discovered profiles: instagram, linkedin, tiktok, x, youtube
Social follower counts: 4,637 followers in total
YouTube channel: 1 videos, 31 subscribers, last upload 14 May 2024

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Says it does not sell your personal data.: “Once we receive and process your request, we will not sell your California Information unless you later allow us to do so.”
Collects where you are.: “With your consent (where required by law), we can also collect Information about your device’s precise location (e.g. geolocation via mobile devices).”
Has a data protection officer you can contact.: “To exercise these rights, or to contact our Data Protection Officer, please submit a request via email to [email protected].”support@joinarbor.com

SourceIts privacy policy

Tracking tools on its homepageGoogle Tag Manager, Google Ads and Meta Pixel

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.
Google Ads: Tracks what you do to show you Google adverts.
Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.