Summary
Get MarkdownIs refills.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 8 of 10 public checks clear, 1 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. It is on 2 social media platforms (Facebook and YouTube), with its largest audience of 16 subscribers on YouTube. Customers have left 1,704 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find visitor traffic figures.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 5 of its pages · contact, about, returns, terms and privacy.
- Its website address was registered 29 years ago.
- It is on 2 social media platforms (Facebook and YouTube); the largest audience is 16 subscribers on YouTube.
- Great independent reputation · 1,704 reviews on Trustpilot, rated 4.0 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.
Not found
- Visitor traffic information was not found from our checks.
How to check if refills.com is legit
8 clear · 1 not found · 1 for informationTo check if refills.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about refills.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the USFor information
- Where the company is based
- US
- Why we believe that
- its terms are governed by the laws of DELAWARE, its phone number starts +1, its postcode is a US zip code
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
Domain registrationIts website address was registered 29 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 29 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 5 of its pages: contact, about, returns, terms and privacyClear
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Contact phone number found
- +1 888-458-5061
Quoted word for word from refills.com.
- In their own words
- “Treatment through Refills starts with a personalized care plan built around your unique goals, lifestyle, and health history. Whether you’re interested in leading-edge options or trusted generics, we’ll connect you with a licensed provider in your state for a one-on-one evaluation. That’s why we’ve built an experience that’s simple, personalized, and backed by real care, so every patient has the support they need to succeed, from day one.” About page
- How long you have to return
- “Refills Health may accept returns on unopened, non-prescription items up to 30 days after the sale.” Returns page
- Do returns cost anything
- “You will be responsible to pay the return shipping cost and we do not accept COD returns.” Returns page
- Faulty or damaged items
- “If your prescription medication arrives damaged or is lost during transit, please contact our patient care team: 888-458-5061 or email us, [email protected] .” Returns page
Customer reviewsRated 4.0 stars out of 5 from 1,704 reviews on TrustpilotClear
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4.0 out of 5 | 1,704 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not checked |
- Independent review platforms
- 1
- Trustpilot rating
- 4.0 out of 5
- Trustpilot review count
- 1,704
Visitor trafficnothing knownNot found
nothing recorded
Web history and authorityThe Internet Archive first saved a copy of its website 28 years agoClear
- Website archive history
- 28 years
Social presenceIt is on 2 social media platforms (Facebook and YouTube); the largest audience is 16 subscribers on YouTubeClear
- Its YouTube channel has 16 subscribers and 72 videos, the latest uploaded 90 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Not found | ||
| X | Not found | |
| Not found | ||
| YouTube | Profile | 16 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, youtube
- Social follower counts
- 16 followers in total
- YouTube channel
- 72 videos, 16 subscribers, last upload 90 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blockedClear
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 6 Jan 2027
- Nameservers
- dexter.ns.cloudflare.com
elisabeth.ns.cloudflare.com - Address
- 198.202.211.1
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