# Refills (refills.com)

Is refills.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 8 of 10 public checks clear, 1 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 79 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4.0 · 1,710 reviews
- Claimed: no
- Assessed: 2026-10-16

## Summary

We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. It is on 2 social media platforms (Instagram and YouTube), with its largest audience of 13,000 followers on Instagram. Customers have left 1,710 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find visitor traffic figures.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 5 of its pages: contact, about, returns, terms and privacy (source: website)
- Its website address was registered 29 years ago (source: rdap)
- It is on 2 social media platforms (Instagram and YouTube); the largest audience is 13,000 followers on Instagram (source: social)
- Great independent reputation: 1,710 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Not found

- Visitor traffic information was not found from our checks. (source: crux)

## How to check if refills.com is legit

To check if refills.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about refills.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, returns, terms and privacy (Clear). Pages found: contact (https://refills.com/contact), about (https://refills.com/about), returns (https://refills.com/returns), terms (https://refills.com/terms-conditions), privacy (https://refills.com/privacy-policy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 1,710 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: nothing known (Not found)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 28 years ago (Clear)
- Reputation and track record: Social presence: It is on 2 social media platforms (Instagram and YouTube); the largest audience is 13,000 followers on Instagram (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from refills.com's own pages.

- In their own words: “Treatment through Refills starts with a personalized care plan built around your unique goals, lifestyle, and health history. Whether you’re interested in leading-edge options or trusted generics, we’ll connect you with a licensed provider in your state for a one-on-one evaluation. That’s why we’ve built an experience that’s simple, personalized, and backed by real care, so every patient has the support they need to succeed, from day one.” (https://www.refills.com/about)
- How long you have to return: “Refills Health may accept returns on unopened, non-prescription items up to 30 days after the sale.” (https://www.refills.com/returns)
- Do returns cost anything: “You will be responsible to pay the return shipping cost and we do not accept COD returns.” (https://www.refills.com/returns)
- Faulty or damaged items: “If your prescription medication arrives damaged or is lost during transit, please contact our patient care team: 888-458-5061 or email us, [email protected] .” (https://www.refills.com/returns)

## Cite

Truth Signal, Refills: truth score 79 out of 100, legitimacy confidence High, assessed 2026-10-16, https://truthsignal.com/business/refills.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/refills.com