Summary
Get MarkdownIs poshmark.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 15 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2,866 reviews on SmartCustomer average only 1.8 stars out of 5. We could not find a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 4 of its pages · contact, about, terms and privacy.
- Its website address was registered 15 years ago.
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar).
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A large number of independent reviews (2,866 on SmartCustomer), but it falls short with only 1.8 stars out of 5.
Not found
- Phone number information was not found from our checks.
How to check if poshmark.com is legit
1 be cautious · 7 clear · 2 for informationTo check if poshmark.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about poshmark.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves Canada; part of Naver Corporation; founded in 2011 (Wikipedia) · BBB rating BFor information
- The Better Business Bureau rates it B, and does not accredit it; 450 of its 3,483 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its Better Business Bureau profile is a US listing
- Which countries the company serves
- Canada
- Why we believe that
- it publishes pages for 1 countries (hreflang)
- Better Business Bureau profile
- Found
- BBB rating
- B
- BBB accredited
- No
- BBB complaints closed in three years
- 3,483
- BBB complaints closed in twelve months
- 1,490
- BBB complaints resolved to the customer's satisfaction
- 450
- BBB complaint types
- Product Issues: 1,780, Service or Repair Issues: 848, Delivery Issues: 305, Billing Issues: 208, Customer Service Issues: 166, Sales and Advertising Issues: 140, Order Issues: 36
- BBB customer reviews
- 548
- BBB reasons for rating
- 3,483 complaint(s) filed against business
- BBB business started
- 18 Jul 2009
- BBB file opened
- 3 Dec 2012
- Type (Wikipedia)
- Subsidiary
- Industry
- E-commerce
- Parent company
- Naver Corporation
- Founded
- May 10, 2011; 15 years ago
- Employees
- c. 800 (2022)
- Revenue
- US$262 million (2020)
Domain registrationIts website address was registered 15 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 15 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: contact, about, terms and privacyClear
- Company contact email is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Contact phone number found
- Not found
Quoted word for word from poshmark.com.
- In their own words
- “Poshmark is a leading fashion resale marketplace powered by a vibrant, highly-engaged community of buyers and sellers and real-time social experiences. Our mission is to put people at the heart of commerce, empowering everyone to thrive. We make online shopping and selling fun, social, and easier than ever by empowering people to turn their closet into cash and share their style with the world.” About page
Customer reviewsRated 1.8 stars out of 5 from 2,866 reviews on SmartCustomerBe cautious
- It has a review page on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 1.8 out of 5 | 2,866 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 1
- SmartCustomer rating
- 1.8 out of 5
- SmartCustomer review count
- 2,866
Visitor trafficIt is among the 5,000 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 5,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 5,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 22 years agoClear
- Website archive history
- 22 years
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 2,230,111 followers on FacebookClear
- Its YouTube channel has 35,000 subscribers and 210 videos, the latest uploaded 22 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 2,230,111 followers | |
| Profile | 1,000,000 followers | |
| X | Profile | Unknown |
| Profile | 117,784 followers | |
| YouTube | Profile | 35,000 subscribers |
| TikTok | Profile | Unknown |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 3,382,895 followers in total
- YouTube channel
- 210 videos, 35,000 subscribers, last upload 22 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyOne known data breach involving the company: Poshmark, the latest 8 years agoClear
- Known data breaches found
- 1
In mid-2018, social commerce marketplace Poshmark suffered a data breach that exposed 36M user accounts. The compromised data included email addresses, names, usernames, genders, locations and passwords stored as bcrypt hashes.
- Accounts affected
- 36,395,491
- Date
- 16 May 2018
- Data exposed
- Email addresses, Genders, Geographic locations, Names, Passwords, Usernames
Breach data: Have I Been Pwned
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 8 Mar 2027
- Nameservers
- ns-1517.awsdns-61.org
ns-1649.awsdns-14.co.uk
ns-362.awsdns-45.com
ns-724.awsdns-26.net - Address
- 52.84.118.45
52.84.118.27
52.84.118.47
52.84.118.68
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