puppies.com
Unclaimed- Rating
- 5.0 ⭐⭐⭐⭐⭐ on Trustpilot4.7 ⭐⭐⭐⭐⭐ on SmartCustomer
- Reviews
- 2,891 reviews
- Years in business
- 28 years
- Address
- 625 Kenmoor Ave SE, Ste 350 PMB 84304, Grand Rapids, MI 49546
- Email address
- support@puppies.com
- Phone number
- Not found
- Contact page
- puppies.com/contact
- Website
- puppies.com
Puppies.com — Puppies for Sale from Breeders Nationwide Since 2003Browse thousands of puppies for sale from breeders across the USA. Search by breed, location & price. View photos, health info & contact breeders direct...
Puppies.com — Puppies for Sale from Breeders Nationwide Since 2003Browse thousands of puppies for sale from breeders across the USA. Search by breed, location & price. View photos, health info & contact breeders direct...
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<a href="https://truthsignal.com/business/puppies.com"
title="See the full Truth Signal report on puppies.com">
<img src="https://truthsignal.com/business/puppies.com/badge.svg"
alt="Truth Signal truth score for puppies.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Get MarkdownIs puppies.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 28 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, X and YouTube), with its largest audience of 7,187 followers on Instagram. Customers have left 2,194 reviews on Trustpilot, averaging 5.0 stars out of 5. Customers have left 697 reviews on SmartCustomer, averaging 4.7 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 4 of its pages · contact, about, terms and privacy.
- Its website address was registered 28 years ago.
- It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 7,187 followers on Instagram.
- Great independent reputation · 2,194 reviews on Trustpilot, rated 5.0 stars out of 5.
- Good independent reputation · 697 reviews on SmartCustomer, rated 4.7 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.
Not found
- Phone number information was not found from our checks.
How to check if puppies.com is legit
8 clear · 2 for informationTo check if puppies.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about puppies.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US · BBB rating AFor information
- The Better Business Bureau rates it A, and accredits it; 1 of its 24 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its legal pages give an address in United States, its postcode is a US zip code, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, it publishes pages for 1 countries (hreflang)
- Better Business Bureau profile
- Found
- BBB rating
- A
- BBB accredited
- Yes
- BBB complaints closed in three years
- 24
- BBB complaints closed in twelve months
- 3
- BBB complaints resolved to the customer's satisfaction
- 1
- BBB complaint types
- Service or Repair Issues: 15, Product Issues: 4, Sales and Advertising Issues: 3, Billing Issues: 1, Customer Service Issues: 1
- BBB customer reviews
- 340
- BBB reasons for rating
- 24 complaint(s) filed against business
- BBB business started
- 1 Jan 2002
- BBB file opened
- 24 Apr 2025
Domain registrationIts website address was registered 28 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 28 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: contact, about, terms and privacyClear
- Company contact email is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Both
- Contact phone number found
- Not found
Quoted word for word from puppies.com.
- In their own words
- “Trusted by puppy parents across America, since 2003. Puppies.com is trusted by puppy lovers across America. Since 2003, we've helped people search, compare, and connect with sellers.” About page
- Who you're buying from
- “We are Puppies.com LLC, doing business as Puppies.com ("Company," "we," "us," "our"), a limited liability company registered in Michigan, United States, at 625 Kenmoor Ave SE, Ste 350 PMB 84304, Grand Rapids, MI 49546.” Terms page
Customer reviewsTrustpilot 5.0 stars from 2,194 reviews · SmartCustomer 4.7 stars from 697 reviewsClear
- Rated 4.7 stars out of 5 from 697 reviews on SmartCustomer
- Rated 5.0 stars out of 5 from 2,194 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 5.0 out of 5 | 2,194 |
| SmartCustomer | 4.7 out of 5 | 697 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 2
- SmartCustomer rating
- 4.7 out of 5
- SmartCustomer review count
- 697
- Trustpilot rating
- 5.0 out of 5
- Trustpilot review count
- 2,194
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since March 2022
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 100,000 sites
- First known user traffic
- Mar 2022
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 100,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear
- Website archive history
- 27 years
- Wikipedia page
- no
Social presenceIt is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 7,187 followers on InstagramClear
- Its YouTube channel has 189 subscribers and 23 videos, the latest uploaded 12 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | 7,187 followers | |
| X | Profile | 603 followers |
| Not found | ||
| YouTube | Profile | 189 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, instagram, x, youtube
- Social follower counts
- 7,979 followers in total
- YouTube channel
- 23 videos, 189 subscribers, last upload 12 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spamClear
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 27 Dec 2026
- Nameservers
- jay.ns.cloudflare.com
naomi.ns.cloudflare.com - Address
- 104.20.47.152
172.66.144.67
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