Truth score 88 out of 100, High truth signals. Customer satisfaction: mixed

88/ 100

Truth score

High truth signals

Top 10% of businesses we’ve checked

Customer satisfactionMixedFrom independent reviews, weighed by their number

G265 reviews3.8

lumen.com

Unclaimed

Rating: 3.8 ⭐⭐⭐⭐ on G2
Reviews: 65 reviews
Years in business: 32 years
Address: Not foundNo address found using the trading company name
Email address: Not found
Phone number: +1 800-871-9244
Contact page: lumen.com/en-us/contact-us.html
Website: lumen.com

lumen.com

AI-Ready Networking & Secure Cloud Solutions | Lumen TechnologiesPower your business with our global fiber network. We provide secure networking, edge cloud and AI-ready infrastructure to connect people, data and apps.

Checked on 13 Oct 2026, 14:04

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Summary

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Is lumen.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 32 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find an address or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 4 of its pages · contact, about, terms and privacy.
Its website address was registered 32 years ago.
It has a review page on Trustpilot.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.

Not found

Address information was not found from our checks.
Email address information was not found from our checks.

How to check if lumen.com is legit

8 clear · 2 for information

To check if lumen.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lumen.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US; founded in 1930 (Wikipedia)For information

Country

Where the company is based: US
Why we believe that: its phone number starts +1
Which countries the company serves: US
Why we believe that: $ prices on its homepage, its structured data names the area it serves

Better Business Bureau

Better Business Bureau profile: Not found

From Wikipedia

Former name: Central Telephone and Electronics, Inc.; Century Telephone Enterprises, Inc.; CenturyTel, Inc.; CenturyLink, Inc.
Type (Wikipedia): Public
Industry: Telecommunications
Founded: 1930; 96 years ago
Area served: Worldwide
Employees: c. 25,000 (2024)
Revenue: US$17.48 billion (2022)

SourcesWikipedia

Domain registrationIts website address was registered 32 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 32 years
Domain transfer lock enabled: Yes

Website detailsWe read 4 of its pages: contact, about, terms and privacyClear

Company contact phone number is available

Pages foundContact About Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Not found
Contact phone number found: +1 800-871-9244

What its pages say

Quoted word for word from lumen.com.

In their own words: “Your session has timed out, please sign in again. Lumen empowers your business to fuel growth with an effortless digital experience. Lumen empowers your business to fuel growth with an effortless digital experience.” About page

SourcesHomepage About page Contact page Terms page Privacy page

Reputation and track record

Customer reviewsIt has a review page on TrustpilotClear

Rated 3.8 stars out of 5 from 65 reviews on G2

Platform	Rating	Reviews
Trustpilot	Unknown	Unknown
SmartCustomer	Not found
G2	3.8 out of 5	65
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 1
G2 rating: 3.8 out of 5
G2 review count: 65

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 29 years agoClear

Website archive history: 29 years
Wikipedia page: yes

SourcesWikipedia

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 623,793 followers on LinkedInClear

Its YouTube channel has 8,220 subscribers and 225 videos, the latest uploaded 8 days ago

Platform	Profile	Audience
Facebook	Profile	7,723 followers
Instagram	Profile	Unknown
X	Profile	9,155 followers
LinkedIn	Profile	623,793 followers
YouTube	Profile	8,220 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, linkedin, x, youtube
Social follower counts: 648,891 followers in total
YouTube channel: 225 videos, 8,220 subscribers, last upload 8 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear