Truth score 88 out of 100, High truth signals. Customer satisfaction: mostly satisfied

88/ 100

Truth score

High truth signals

Top 10% of businesses we’ve checked

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

Trustpilot34,802 reviews4.5

SmartCustomer16,434 reviews4.6

Reviews.io4 reviews · not counted2.0

BBBnot rated

eyebuydirect.com

Unclaimed

Rating: 4.5 ⭐⭐⭐⭐⭐ on Trustpilot4.6 ⭐⭐⭐⭐⭐ on SmartCustomer2.0 ⭐⭐ on Reviews.io
Reviews: 51,240 reviews
Years in business: 21 years
Address: 177 E. Colorado Blvd, CA
Email address: support@eyebuydirect.com
Phone number: +1 855-393-2891
Contact page: eyebuydirect.com/contact
Website: eyebuydirect.com

eyebuydirect.com

Buy Prescription Glasses & Sunglasses from $6 | EyebuydirectShop prescription glasses and sunglasses from $6. Stylish frames for men and women. Fast shipping and easy returns. Insurance accepted.

Checked on 13 Oct 2026, 22:04

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Summary

Get Markdown

Is eyebuydirect.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 21 years ago. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 1,975,688 followers on Facebook. Customers have left 34,802 reviews on Trustpilot, averaging 4.5 stars out of 5. Customers have left 16,434 reviews on SmartCustomer, averaging 4.6 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 4 reviews on Reviews.io average only 2.0 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau does not rate it: not enough information, which the BBB says is not a mark against a business (Complaints against this business are handled by another BBB).

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 5 of its pages · contact, about, returns, terms and privacy.
Its website address was registered 21 years ago.
It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,975,688 followers on Facebook.
Excellent independent reputation · 34,802 reviews on Trustpilot, rated 4.5 stars out of 5.
Excellent independent reputation · 16,434 reviews on SmartCustomer, rated 4.6 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A low number of independent reviews (4 on Reviews.io), but it falls short with only 2.0 stars out of 5.
The Better Business Bureau does not rate it (Complaints against this business are handled by another BBB), and does not accredit it.

How to check if eyebuydirect.com is legit

1 be cautious · 7 clear · 2 for information

To check if eyebuydirect.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about eyebuydirect.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves Australia, Canada and the US · BBB: not ratedFor information

The Better Business Bureau does not rate it (Complaints against this business are handled by another BBB), and does not accredit it

Country

Where the company is based: US
Why we believe that: its terms are governed by the laws of United States, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: Australia, Canada, US
Why we believe that: $ prices on its homepage, its delivery page says it ships to the US, its delivery page says it ships to Australia, its delivery page says it ships to Canada

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: Not Rated
BBB accredited: No
BBB complaints closed in three years: 0
BBB customer reviews: 0
BBB reasons for rating: Complaints against this business are handled by another BBB
BBB business started: 26 Oct 2005
BBB file opened: 24 Dec 2008

SourcesBBB profile

Domain registrationIts website address was registered 21 years agoClear

Domain age: 21 years

Website detailsWe read 5 of its pages: contact, about, returns, terms and privacyClear

Company contact email is available
Company contact phone number is available

Pages foundContact About Returns Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Both
Contact phone number found: +1 855-393-2891

What its pages say

Quoted word for word from eyebuydirect.com.

In their own words: “For 20 years, we’ve helped make eyewear more affordable and accessible so more people can see clearly, show off their style, and feel confident every day. *By subscribing, you confirm that you are at least 18 years of age and agree that your personal data can be used by Eyebuydirect to send you news, special offers, and other marketing communication as part of the Eyebuydirect Loyalty Program. For more information, see our Privacy Policy , and Terms & Conditions .” About page
How long you have to return: “Return for a one-time replacement pair of equal or lesser value, or request a full refund within 30 days of receiving your order!” Returns page
Do returns cost anything: “No worries, we’ve got 30-Day Free Returns.” Returns page

SourcesHomepage · from Common Crawl's copy saved 15 September 2026Contact page About page Terms page Privacy page Returns page

Reputation and track record

Customer reviewsTrustpilot 4.5 stars from 34,802 reviews · SmartCustomer 4.6 stars from 16,434 reviewsBe cautious

Rated 2.0 stars out of 5 from 4 reviews on Reviews.io
Rated 4.6 stars out of 5 from 16,434 reviews on SmartCustomer
Rated 4.5 stars out of 5 from 34,802 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4.5 out of 5	34,802
SmartCustomer	4.6 out of 5	16,434
G2	Not found
Capterra	Not found
Reviews.io	2.0 out of 5	4
Feefo	Not found

Independent review platforms: 2
SmartCustomer rating: 4.6 out of 5
SmartCustomer review count: 16,434
Trustpilot rating: 4.5 out of 5
Trustpilot review count: 34,802

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 100,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear

Website archive history: 25 years
Wikipedia page: no

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,975,688 followers on FacebookClear

Its YouTube channel has 8,060 subscribers and 476 videos, the latest uploaded 6 days ago

Platform	Profile	Audience
Facebook	Profile	1,975,688 followers
Instagram	Profile	Unknown
X	Profile	Unknown
LinkedIn	Profile	9,544 followers
YouTube	Profile	8,060 subscribers
TikTok	Profile	1,100,000 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 3,093,292 followers in total
YouTube channel: 476 videos, 8,060 subscribers, last upload 6 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear