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lalamove.com

Website

lalamove.com
The picture lalamove.com shows when its homepage is shared

Lalamove Hong Kong | On-demand delivery platformLalamove is the leading on-demand delivery service provider in Hong Kong. Our mobile app connects drivers instantly to provide on-demand services with just one click.

Checked on Unclaimed

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Truth score

Business details

Category
Courier and parcel delivery
Founded
2013
Sells
Physical services
Sells to
The public and businesses
Kind of seller
Sells its own goods or services
Domain age
12 years
Email address
info.hk@lalamove.com
Phone number
Not found
Social media
Not found

Customer reviews, accreditations and complaints

SiteReviewsRating
App Store· Read 12 November 2026· 2,197 ratings· 4.6 out of 5 stars
Total2,1974.6 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfactionInsufficient evidence· No reviews found
App experienceMostly satisfied· High confidence· From 2,197 ratings on the App Store

Summary

Is lalamove.com legit and trustworthy? Truth score 93 out of 100, high truth signals: 7 public checks clear, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: insufficient evidence.

We read 5 of its pages: contact, about, delivery, terms and privacy. Its website address was registered 12 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find social media profiles or a phone number.

Positives

  1. We read 5 of its pages · contact, about, delivery, terms and privacy.
  2. Its website address was registered 12 years ago.
  3. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar).
  4. It has a review page on Trustpilot.
  5. No malware or phishing warnings found for its website.

Not found

  1. Social presence information was not found from our checks.
  2. Phone number information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

What they offer

Lalamove is the leading on-demand delivery service provider in Hong Kong. Our mobile app connects drivers instantly to provide on-demand services with just one click.
— Lalamove Hong Kong, in their own words

How to check if lalamove.com is legit

To check if lalamove.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lalamove.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in Hong Kong; serves 10 countries; founded in 2013 (Wikipedia)
Country
Where the company is based
Hong Kong
Why we believe that
its legal pages give an address in Hong Kong, its terms are governed by the laws of Hong Kong, Wikipedia gives its headquarters as Hong Kong
Which countries the company serves
Bangladesh, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand, Taiwan, Vietnam, Worldwide
Why we believe that
it publishes pages for 9 countries (hreflang), its delivery page says it ships to Hong Kong, its delivery page says it ships worldwide
From Wikipedia
Type (Wikipedia)
privately held company
Founded
2013
SourcesWikipedia
Domain registrationIts website address was registered 12 years ago
  • Its website address is locked against being transferred to someone else
Domain age
12 years
Domain transfer lock enabled
Yes
Website detailsWe read 5 of its pages: contact, about, delivery, terms and privacy
  • Company contact email is available
HTTPS enabled
Yes
Contact phone number found
Not found
Contact page found
Yes
Hosting company
HubSpot, Inc.
What its pages say
In their own words
“Founded in Hong Kong Special Administrative Region in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple and affordable. At the click of a button, individuals, small businesses and corporations can access a wide fleet of delivery vehicles operated by professional driver partners. Powered by technology, we seamlessly connect people, vehicles, freight and roads, moving things that matter and bringing benefits to local communities in 18 markets across Asia, Latin America and EMEA.”
Search engines and AILets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search
Allowed by defaultGooglebot
Bing
Allowed by defaultBingbot
AI training

All allowed

OpenAI
Allowed by defaultGPTBot
Anthropic
Allowed by defaultClaudeBot
Google AI
Allowed by defaultGoogle-Extended
Apple AI
Allowed by defaultApplebot-Extended
Common Crawl
Allowed by defaultCCBot
Meta
Allowed by defaultmeta-externalagent
ByteDance (TikTok)
Allowed by defaultBytespider
AI answers

All allowed

ChatGPT search
Allowed by defaultOAI-SearchBot
ChatGPT
Allowed by defaultChatGPT-User
Claude search
Allowed by defaultClaude-SearchBot
Claude
Allowed by defaultClaude-User
Perplexity
Allowed by defaultPerplexityBot
Sourcesrobots.txt

Reputation and track record

Customer reviews, accreditations and complaintsIt has a review page on Trustpilot
PlatformRatingReviews
TrustpilotUnknownUnknown
Total4.6 out of 5 stars2,197
App StoreIts app, Lalamove 司機版 - 彈性接單賺取收入, is on Apple's App Store, rated 4.6 out of 5 from 2,197 ratings, counted in the reviews total.
App
Lalamove 司機版 - 彈性接單賺取收入
App Store rating
4.6 out of 5
App Store ratings
2,197
Visitor trafficIt is among the 10,000 most-visited sites on the internet (Cloudflare Radar)
  • Real people visited its website in 24 of the last 24 months
  • Real people have visited its website since February 2021 or earlier
Monthly visitor data
Popularity among Chrome users
top 50,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Cloudflare Radar
Popularity across the internet
top 10,000 sites
Where its visitors are

Share of people looking up lalamove.com, by country, over the last 2 days.

United Arab Emirates 0.2%Argentina 0.1%Austria under 0.1%Australia 0.3%Azerbaijan under 0.1%Bosnia and Herzegovina under 0.1%Bangladesh 0.8%Belgium under 0.1%Burkina Faso under 0.1%Bulgaria under 0.1%Brunei Darussalam under 0.1%Brazil 17.5%Canada under 0.1%Switzerland under 0.1%Chile under 0.1%China under 0.1%Colombia 0.4%Costa Rica under 0.1%Cyprus under 0.1%Czechia 0.3%Germany 0.3%Denmark under 0.1%Dominican Republic under 0.1%Ecuador under 0.1%Estonia under 0.1%Spain 0.5%Finland 0.3%France 25.2%United Kingdom 0.4%Georgia under 0.1%Greece under 0.1%Guatemala under 0.1%Honduras under 0.1%Indonesia 11.9%Ireland under 0.1%Israel under 0.1%India 0.3%Iran under 0.1%Iceland under 0.1%Italy 0.2%Jordan under 0.1%Japan 0.1%Kenya under 0.1%Cambodia under 0.1%South Korea under 0.1%Kuwait under 0.1%Lithuania under 0.1%Luxembourg under 0.1%Latvia under 0.1%Mali under 0.1%Mexico 0.7%Malaysia 3.7%Netherlands 0.7%Norway under 0.1%New Zealand under 0.1%Panama under 0.1%Philippines 16.5%Poland 0.8%Portugal 0.3%Paraguay under 0.1%Romania 0.1%Serbia under 0.1%Russia 0.6%Saudi Arabia under 0.1%Sweden 0.1%Slovenia under 0.1%Slovakia under 0.1%El Salvador under 0.1%Thailand 2.6%Turkey under 0.1%Taiwan 0.6%Ukraine 0.3%United States 2.2%Vietnam 3.9%Kosovo under 0.1%South Africa 1.0%Zimbabwe under 0.1%Singapore 3.9%Hong Kong 1.5%Aruba under 0.1%
  • Over 50%
  • 5 to 50%
  • 1 to 5%
  • 0.2 to 1%
  • Under 0.2%
  • None seen
  1. 1France25.2%
  2. 2Brazil17.5%
  3. 3Philippines16.5%
  4. 4Indonesia11.9%
  5. 5Vietnam3.9%
  6. 6Singapore3.9%
  7. 7Malaysia3.7%
  8. 8Thailand2.6%
  9. 9United States2.2%
  10. 10Hong Kong1.5%

Top 10 of 80 countries.

Web history and authorityThe Internet Archive first saved a copy of its website 16 years ago
Website archive history
16 years
Social presenceWe could not check how big its social media following is: the check ran out of time.

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data
Says it does not sell your personal data.
“5.5 We do not sell your personal data to any third parties and guarantee the legitimate and fair use of personal data only to the extent permitted by law.”
Collects where you are.
“3.4 In certain circumstances, we may continue to process Drivers' geolocation information for a limited period after the completion or cancellation of a service request, including after the session in the Application has ended, where necessary for security, operational, compliance, or other legitimate business purposes, in accordance with applicable laws.”
Tracking tools on its homepageGoogle Analytics, Google Tag Manager, Google Ads, Meta Pixel, TikTok Pixel, LinkedIn Insight Tag, Microsoft Advertising and Microsoft Clarity

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics
Counts your visits and what you look at.
Google Tag Manager
Loads other tracking tools, which may not be listed here.
Google Ads
Tracks what you do to show you Google adverts.
Meta Pixel
Tells Facebook and Instagram what you do on its site, for adverts.
TikTok Pixel
Tells TikTok what you do on its site, for adverts.
LinkedIn Insight Tag
Tells LinkedIn what you do on its site, for adverts.
Microsoft Advertising
Tells Microsoft what you do on its site, for Bing adverts.
Microsoft Clarity
Records how you move, scroll and click on the page.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
Malware or phishing threat status
None found
Data breach historyNo known data breach involving the company
Known data breaches found
0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
  • Its email identifies its real senders, but mail forged in its name is not blocked
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
none
Certificate
Security certificate browsers warn about
No
Certificate issuer
GoDaddy.com
Certificate type
DV
Certificate expires
14 Apr 2027
Hosting
Nameservers
ns-1290.awsdns-33.org
ns-1793.awsdns-32.co.uk
ns-332.awsdns-41.com
ns-756.awsdns-30.net
Address
199.60.103.178
199.60.103.78

Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS recordNot added yet+3 possible
What we check
A record the business adds in its domain's settings. Only someone who runs the website can add one.
When we check
On every check. The points stay only while the record is there.
Points
0 of 3 added
Sourcelalamove.com's DNS records
Run lalamove.com? Add the record and 3 points are added to its truth score.Prove you run this website
Email at its own domainNot added yet+1 possible
What we check
That someone at the business has confirmed an email address at its own website's domain.
When we check
When the address is confirmed. It counts from then on.
Points
0 of 1 added
SourceTruth Signal's own records
Run lalamove.com? Confirm an email address at the domain and 1 point is added to its truth score.Prove you run this website
Lets our checker read itNot added yet+1 possible
What we check
That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
When we check
On every check. The point stays only while the file allows it.
Points
0 of 1 added
Sourcelalamove.com/robots.txt
Run lalamove.com? Let our checker read the whole website and 1 point is added to its truth score.Prove you run this website
Points added to its truth score0 of 5
Is this your business? Get the code to show this score on your website
<a href="https://truthsignal.com/business/lalamove.com"
   title="See the full Truth Signal report on lalamove.com">
  <img src="https://truthsignal.com/business/lalamove.com/badge.svg"
       alt="Truth Signal truth score for lalamove.com"
       width="210" height="56" style="border:0"
       loading="lazy" decoding="async">
</a>
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