lalamove.com
Website

Lalamove Hong Kong | On-demand delivery platformLalamove is the leading on-demand delivery service provider in Hong Kong. Our mobile app connects drivers instantly to provide on-demand services with just one click.
Lalamove Hong Kong | On-demand delivery platformLalamove is the leading on-demand delivery service provider in Hong Kong. Our mobile app connects drivers instantly to provide on-demand services with just one click.
Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.
Truth score
Business details
- Category
- Courier and parcel delivery
- Founded
- 2013
- Sells
- Physical services
- Sells to
- The public and businesses
- Kind of seller
- Sells its own goods or services
- Domain age
- 12 years
- Email address
- info.hk
@lalamove.com - Phone number
- Not found
- Contact page
- lalamove.com/
en-hk/ contact - Website
- lalamove.com
- Social media
- Not found
Customer reviews, accreditations and complaints
Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page, which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.
Summary
Is lalamove.com legit and trustworthy? Truth score 93 out of 100, high truth signals: 7 public checks clear, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: insufficient evidence.
We read 5 of its pages: contact, about, delivery, terms and privacy. Its website address was registered 12 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find social media profiles or a phone number.
Positives
- We read 5 of its pages · contact, about, delivery, terms and privacy.
- Its website address was registered 12 years ago.
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar).
- It has a review page on Trustpilot.
- No malware or phishing warnings found for its website.
Not found
- Social presence information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
What they offer
Lalamove is the leading on-demand delivery service provider in Hong Kong. Our mobile app connects drivers instantly to provide on-demand services with just one click.
How to check if lalamove.com is legit
To check if lalamove.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lalamove.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in Hong Kong; serves 10 countries; founded in 2013 (Wikipedia)
- Where the company is based
- Hong Kong
- Why we believe that
- its legal pages give an address in Hong Kong, its terms are governed by the laws of Hong Kong, Wikipedia gives its headquarters as Hong Kong
- Which countries the company serves
- Bangladesh, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand, Taiwan, Vietnam, Worldwide
- Why we believe that
- it publishes pages for 9 countries (hreflang), its delivery page says it ships to Hong Kong, its delivery page says it ships worldwide
- Type (Wikipedia)
- privately held company
- Founded
- 2013
Domain registrationIts website address was registered 12 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 12 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 5 of its pages: contact, about, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Yes
- Hosting company
- HubSpot, Inc.
- In their own words
- “Founded in Hong Kong Special Administrative Region in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple and affordable. At the click of a button, individuals, small businesses and corporations can access a wide fleet of delivery vehicles operated by professional driver partners. Powered by technology, we seamlessly connect people, vehicles, freight and roads, moving things that matter and bringing benefits to local communities in 18 markets across Asia, Latin America and EMEA.”
Search engines and AILets in every search engine and AI tool
Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.
All allowed
- Google Search
- Allowed by defaultGooglebot
- Bing
- Allowed by defaultBingbot
All allowed
- OpenAI
- Allowed by defaultGPTBot
- Anthropic
- Allowed by defaultClaudeBot
- Google AI
- Allowed by defaultGoogle-Extended
- Apple AI
- Allowed by defaultApplebot-Extended
- Common Crawl
- Allowed by defaultCCBot
- Meta
- Allowed by defaultmeta-externalagent
- ByteDance (TikTok)
- Allowed by defaultBytespider
All allowed
- ChatGPT search
- Allowed by defaultOAI-SearchBot
- ChatGPT
- Allowed by defaultChatGPT-User
- Claude search
- Allowed by defaultClaude-SearchBot
- Claude
- Allowed by defaultClaude-User
- Perplexity
- Allowed by defaultPerplexityBot
Reputation and track record
Customer reviews, accreditations and complaintsIt has a review page on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| Total | 4.6 out of 5 stars | 2,197 |
App StoreIts app, Lalamove 司機版 - 彈性接單賺取收入, is on Apple's App Store, rated 4.6 out of 5 from 2,197 ratings, counted in the reviews total.
- App
- Lalamove 司機版 - 彈性接單賺取收入
- App Store rating
- 4.6 out of 5
- App Store ratings
- 2,197
Visitor trafficIt is among the 10,000 most-visited sites on the internet (Cloudflare Radar)
- Real people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 10,000 sites
Share of people looking up lalamove.com, by country, over the last 2 days.
- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen
- 1France25.2%
- 2Brazil17.5%
- 3Philippines16.5%
- 4Indonesia11.9%
- 5Vietnam3.9%
- 6Singapore3.9%
- 7Malaysia3.7%
- 8Thailand2.6%
- 9United States2.2%
- 10Hong Kong1.5%
Top 10 of 80 countries.
Web history and authorityThe Internet Archive first saved a copy of its website 16 years ago
- Website archive history
- 16 years
Social presenceWe could not check how big its social media following is: the check ran out of time.
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “5.5 We do not sell your personal data to any third parties and guarantee the legitimate and fair use of personal data only to the extent permitted by law.”
- Collects where you are.
- “3.4 In certain circumstances, we may continue to process Drivers' geolocation information for a limited period after the completion or cancellation of a service request, including after the session in the Application has ended, where necessary for security, operational, compliance, or other legitimate business purposes, in accordance with applicable laws.”
Tracking tools on its homepageGoogle Analytics, Google Tag Manager, Google Ads, Meta Pixel, TikTok Pixel, LinkedIn Insight Tag, Microsoft Advertising and Microsoft Clarity
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Google Ads
- Tracks what you do to show you Google adverts.
- Meta Pixel
- Tells Facebook and Instagram what you do on its site, for adverts.
- TikTok Pixel
- Tells TikTok what you do on its site, for adverts.
- LinkedIn Insight Tag
- Tells LinkedIn what you do on its site, for adverts.
- Microsoft Advertising
- Tells Microsoft what you do on its site, for Bing adverts.
- Microsoft Clarity
- Records how you move, scroll and click on the page.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None found
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- GoDaddy.com
- Certificate type
- DV
- Certificate expires
- 14 Apr 2027
- Nameservers
- ns-1290.awsdns-33.org
ns-1793.awsdns-32.co.uk
ns-332.awsdns-41.com
ns-756.awsdns-30.net - Address
- 199.60.103.178
199.60.103.78
Proof of ownership
What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.
DNS recordNot added yet+3 possible
- What we check
- A record the business adds in its domain's settings. Only someone who runs the website can add one.
- When we check
- On every check. The points stay only while the record is there.
- Points
- 0 of 3 added
Email at its own domainNot added yet+1 possible
- What we check
- That someone at the business has confirmed an email address at its own website's domain.
- When we check
- When the address is confirmed. It counts from then on.
- Points
- 0 of 1 added
Lets our checker read itNot added yet+1 possible
- What we check
- That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
- When we check
- On every check. The point stays only while the file allows it.
- Points
- 0 of 1 added
Something wrong on this report? Dispute this page. Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.
Change over time
Similar businesses
Other businesses in Courier and parcel delivery and related categories, those most like Lalamove Hong Kong first.