ontrac.com
Unclaimed- Rating
- 1.6 ⭐⭐ on SmartCustomer1.0 ⭐ on Reviews.io
- Reviews
- 5,029 reviews
- Years in business
- 30 years
- Address
- Not foundNo address found using the trading company name
- Email address
- Not found
- Phone number
- Not found
- Contact page
- ontrac.com/contact/
- Website
- ontrac.com
OnTracOnTrac helps retailers and shippers with fast, flexible reliable last-mile delivery that reaches 70% of the US population in 31 states & D.C.
OnTracOnTrac helps retailers and shippers with fast, flexible reliable last-mile delivery that reaches 70% of the US population in 31 states & D.C.
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<a href="https://truthsignal.com/business/ontrac.com"
title="See the full Truth Signal report on ontrac.com">
<img src="https://truthsignal.com/business/ontrac.com/badge.svg"
alt="Truth Signal truth score for ontrac.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Get MarkdownIs ontrac.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read 3 of its pages: contact, about and privacy. Its website address was registered 30 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 5,000 reviews on SmartCustomer average only 1.6 stars out of 5. Its 29 reviews on Reviews.io average only 1.0 stars out of 5. We could not find an address, an email address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 3 of its pages · contact, about and privacy.
- Its website address was registered 30 years ago.
- It has a review page on Trustpilot.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A large number of independent reviews (5,000 on SmartCustomer), but it falls short with only 1.6 stars out of 5.
- A low number of independent reviews (29 on Reviews.io), but it falls short with only 1.0 stars out of 5.
Not found
- Address information was not found from our checks.
- Email address information was not found from our checks.
- Phone number information was not found from our checks.
How to check if ontrac.com is legit
1 be cautious · 7 clear · 2 for informationTo check if ontrac.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ontrac.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US; founded in 1986 (Wikipedia) · BBB rating A+For information
- The Better Business Bureau rates it A+, and accredits it; 173 of its 2,018 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- its delivery page says it ships to the US
- Better Business Bureau profile
- Found
- BBB rating
- A+
- BBB accredited
- Yes
- BBB complaints closed in three years
- 2,018
- BBB complaints closed in twelve months
- 89
- BBB complaints resolved to the customer's satisfaction
- 173
- BBB complaint types
- Delivery Issues: 1,106, Service or Repair Issues: 675, Sales and Advertising Issues: 94, Product Issues: 79, Customer Service Issues: 41, Order Issues: 21, Billing Issues: 2
- BBB customer reviews
- 1,588
- BBB business started
- 15 Dec 2000
- BBB file opened
- 12 Apr 2004
- Trade name
- OnTrac Final Mile
- Type (Wikipedia)
- Private
- Industry
- Transport
- Founded
- 1986; 40 years ago
- Area served
- Continental United States
Domain registrationIts website address was registered 30 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 30 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: contact, about and privacyClear
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- Not found
Customer reviewsSmartCustomer 1.6 stars from 5,000 reviews · Reviews.io 1.0 stars from 29 reviewsBe cautious
- It has a review page on Trustpilot
- Rated 1.0 stars out of 5 from 29 reviews on Reviews.io
- Rated 1.6 stars out of 5 from 5,000 reviews on SmartCustomer
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 1.6 out of 5 | 5,000 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.0 out of 5 | 29 |
| Feefo | Not found |
- Independent review platforms
- 2
- Reviews.io rating
- 1.0 out of 5
- Reviews.io review count
- 29
- SmartCustomer rating
- 1.6 out of 5
- SmartCustomer review count
- 5,000
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 100,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 29 years agoClear
- Website archive history
- 29 years
- Wikipedia page
- yes
Social presenceIt is on 4 social media platforms (Facebook, LinkedIn, X and YouTube); the largest audience is 33,658 followers on LinkedInClear
- Its YouTube channel has 2,160 subscribers and 9 videos, the latest uploaded 938 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Not found | ||
| X | Profile | 4,046 followers |
| Profile | 33,658 followers | |
| YouTube | Profile | 2,160 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, linkedin, x, youtube
- Social follower counts
- 39,864 followers in total
- YouTube channel
- 9 videos, 2,160 subscribers, last upload 938 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blockedClear
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Certificate issuer
- GoDaddy.com
- Certificate type
- DV
- Certificate expires
- 27 Dec 2026
- Nameservers
- ns89.worldnic.com
ns90.worldnic.com - Address
- 15.197.154.53
3.33.196.219
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