- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - Lalamove Hong Kong # lalamove.com Markdown: [Snapshot](https://truthsignal.com/business/lalamove.com/snapshot.md) [Full report](https://truthsignal.com/business/lalamove.com/report.md) ## Website lalamove.com Lalamove Hong Kong | On-demand delivery platform Lalamove is the leading on-demand delivery service provider in Hong Kong. Our mobile app connects drivers instantly to provide on-demand services with just one click. Checked on 12 Nov 2026, 21:28 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 93 out of 100, High truth signals. Customer satisfaction: insufficient evidence 93 / 100 High truth signals Top 5% of businesses we’ve checked ## Business details Category: Courier and parcel delivery Founded: 2013 Sells: Physical services Sells to: The public and businesses Kind of seller: Sells its own goods or services Domain age: 12 years Address: [Rms 401-412, 4/F Innocentre, 72 Tat Chee Avenue, Kowloon Tong, Hong Kong](https://www.google.com/maps/search/?api=1&query=Rms%20401-412%2C%204%2FF%20Innocentre%2C%2072%20Tat%20Chee%20Avenue%2C%20Kowloon%20Tong%2C%20Hong%20Kong) Email address: info.hk@lalamove.com Phone number: Not found Contact page: [lalamove.com/en-hk/contact](https://lalamove.com/en-hk/contact) Website: [lalamove.com](https://lalamove.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: Not found ## Customer reviews, accreditations and complaints Site Reviews Rating [App Store](https://apps.apple.com/hk/app/lalamove-%E5%8F%B8%E6%A9%9F%E7%89%88-%E5%BD%88%E6%80%A7%E6%8E%A5%E5%96%AE%E8%B3%BA%E5%8F%96%E6%94%B6%E5%85%A5/id1522419641) · Read 12 November 2026 · 2,197 ratings · 4.6 out of 5 stars Total 2,197 4.6 out of 5 stars Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/lalamove.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here. Customer satisfaction Insufficient evidence · No reviews found App experience Mostly satisfied · High confidence · From 2,197 ratings on the App Store ## Summary Is lalamove.com legit and trustworthy? Truth score 93 out of 100, high truth signals: 7 public checks clear, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: insufficient evidence. We read 5 of its pages: contact, about, delivery, terms and privacy. Its website address was registered 12 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find social media profiles or a phone number. ### Positives - We read 5 of its pages · contact, about, delivery, terms and privacy. - Its website address was registered 12 years ago. - It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). - It has a review page on [Trustpilot](https://uk.trustpilot.com/review/lalamove.com). - No malware or phishing warnings found for its website. ### Not found - Social presence information was not found from our checks. - Phone number information was not found from our checks. Our technical team has been informed. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Lalamove is the leading on-demand delivery service provider in Hong Kong. Our mobile app connects drivers instantly to provide on-demand services with just one click. — Lalamove Hong Kong, in their own words Sources [Its homepage](https://www.lalamove.com/) ### How to check if lalamove.com is legit To check if lalamove.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about lalamove.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details Based in Hong Kong; serves 10 countries; founded in 2013 (Wikipedia) Country Where the company is based: Hong Kong Why we believe that: its legal pages give an address in Hong Kong, its terms are governed by the laws of Hong Kong, Wikipedia gives its headquarters as Hong Kong Which countries the company serves: Bangladesh, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand, Taiwan, Vietnam, Worldwide Why we believe that: it publishes pages for 9 countries (hreflang), its delivery page says it ships to Hong Kong, its delivery page says it ships worldwide From Wikipedia Type (Wikipedia): privately held company Founded: 2013 Sources [Wikipedia](https://en.wikipedia.org/wiki/Lalamove) Domain registration Its website address was registered 12 years ago - Its website address is locked against being transferred to someone else Domain age: 12 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=lalamove.com) Website details We read 5 of its pages: contact, about, delivery, terms and privacy - Company contact email is available HTTPS enabled: Yes Contact phone number found: Not found Contact page found: Yes Hosting company: HubSpot, Inc. What its pages say In their own words: “Founded in Hong Kong Special Administrative Region in 2013, Lalamove is an on-demand delivery platform born with a mission to empower communities by making delivery fast, simple and affordable. At the click of a button, individuals, small businesses and corporations can access a wide fleet of delivery vehicles operated by professional driver partners. Powered by technology, we seamlessly connect people, vehicles, freight and roads, moving things that matter and bringing benefits to local communities in 18 markets across Asia, Latin America and EMEA.” Sources [Homepage](https://lalamove.com/) [Contact page](https://lalamove.com/en-hk/contact) [About page](https://lalamove.com/en-hk/about-lalamove) [Delivery page](https://lalamove.com/en-hk/deliver-care) [Terms page](https://lalamove.com/en-hk/terms-and-conditions) [Privacy page](https://lalamove.com/en-hk/privacy-policy) Search engines and AI Lets in every search engine and AI tool Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by default Bingbot AI training All allowed OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Allowed by default meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot Sources [robots.txt](https://lalamove.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints It has a review page on [Trustpilot](https://uk.trustpilot.com/review/lalamove.com) Platform · Rating · Reviews [Trustpilot](https://uk.trustpilot.com/review/lalamove.com) · Unknown · Unknown Total · 4.6 out of 5 stars · 2,197 App Store Its app, Lalamove 司機版 - 彈性接單賺取收入, is on Apple's App Store, rated 4.6 out of 5 from 2,197 ratings, counted in the reviews total. App: Lalamove 司機版 - 彈性接單賺取收入 App Store page: [https://apps.apple.com/hk/app/lalamove-%E5%8F%B8%E6%A9%9F%E7%89%88-%E5%BD%88%E6%80%A7%E6%8E%A5%E5%96%AE%E8%B3%BA%E5%8F%96%E6%94%B6%E5%85%A5/id1522419641](https://apps.apple.com/hk/app/lalamove-%E5%8F%B8%E6%A9%9F%E7%89%88-%E5%BD%88%E6%80%A7%E6%8E%A5%E5%96%AE%E8%B3%BA%E5%8F%96%E6%94%B6%E5%85%A5/id1522419641) App Store rating: 4.6 out of 5 App Store ratings: 2,197 Visitor traffic It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) - Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier Monthly visitor data Popularity among Chrome users: top 50,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 10,000 sites Where its visitors are Share of people looking up lalamove.com, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 France 25.2% - 2 Brazil 17.5% - 3 Philippines 16.5% - 4 Indonesia 11.9% - 5 Vietnam 3.9% - 6 Singapore 3.9% - 7 Malaysia 3.7% - 8 Thailand 2.6% - 9 United States 2.2% - 10 Hong Kong 1.5% Top 10 of 80 countries. Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/lalamove.com) Web history and authority The Internet Archive first saved a copy of its website 16 years ago Website archive history: 16 years Sources [First archived copy](https://web.archive.org/web/20100513/lalamove.com) Social presence We could not check how big its social media following is: the check ran out of time. ### What data this site collects about you What its privacy policy says We found this business stores and uses your data Says it does not sell your personal data.: “5.5 We do not sell your personal data to any third parties and guarantee the legitimate and fair use of personal data only to the extent permitted by law.” Collects where you are.: “3.4 In certain circumstances, we may continue to process Drivers' geolocation information for a limited period after the completion or cancellation of a service request, including after the session in the Application has ended, where necessary for security, operational, compliance, or other legitimate business purposes, in accordance with applicable laws.” Source [Its privacy policy](https://www.lalamove.com/en-hk/privacy-policy) Tracking tools on its homepage Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, TikTok Pixel, LinkedIn Insight Tag, Microsoft Advertising and Microsoft Clarity Named in its homepage's code when we read it. Others may load later, so this list may not be complete. Google Analytics: Counts your visits and what you look at. Google Tag Manager: Loads other tracking tools, which may not be listed here. Google Ads: Tracks what you do to show you Google adverts. Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts. TikTok Pixel: Tells TikTok what you do on its site, for adverts. LinkedIn Insight Tag: Tells LinkedIn what you do on its site, for adverts. Microsoft Advertising: Tells Microsoft what you do on its site, for Bing adverts. Microsoft Clarity: Records how you move, scroll and click on the page. Source [Its homepage](https://lalamove.com/) ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is only partly protected: mail forged in its name is reported but not blocked - Its email identifies its real senders, but mail forged in its name is not blocked Email MX records: Yes SPF record: Yes DKIM key: Yes DMARC record: Yes DMARC policy: none Certificate Security certificate browsers warn about: No Certificate issuer: GoDaddy.com Certificate type: DV Certificate expires: 14 Apr 2027 Hosting Nameservers: ns-1290.awsdns-33.org ns-1793.awsdns-32.co.uk ns-332.awsdns-41.com ns-756.awsdns-30.net Address: 199.60.103.178 199.60.103.78 Sources [Its DNS records](https://dns.google/query?name=lalamove.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source lalamove.com's DNS records Run lalamove.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/lalamove.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run lalamove.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/lalamove.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source lalamove.com/robots.txt Run lalamove.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/lalamove.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for lalamove.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=lalamove.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/lalamove.com%23change) ### Similar businesses Other businesses in Courier and parcel delivery and related categories, those most like Lalamove Hong Kong first. [66 Lion Parcel Jasa Pengiriman Paket Kecil dan Besar yang Bisa COD Ongkir lionparcel.com Mixed](https://truthsignal.com/business/lionparcel.com) [83 OnTrac ontrac.com High](https://truthsignal.com/business/ontrac.com) [93 Send My Bag® sendmybag.com High](https://truthsignal.com/business/sendmybag.com) [77 Evri evri.com High](https://truthsignal.com/business/evri.com) [92 Roadie roadie.com High](https://truthsignal.com/business/roadie.com) [90 Sendle sendle.com High](https://truthsignal.com/business/sendle.com) [See where Lalamove Hong Kong sits on the leaderboard](https://truthsignal.com/leaderboard?page=4) ## Past reports The report as it read each month, newest first: - 2026-11: truth score 93, High: https://truthsignal.com/business/lalamove.com/report/2026-11.md ## How the customers' Total rating is worked out Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures: (7 × 3.5 + 4.6 × 2,197 (App Store)) ÷ (7 + 2,197) = 4.6, to one decimal place ## Cite Truth Signal, Lalamove Hong Kong: truth score 93 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/lalamove.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/lalamove.com.json