evri.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Courier and parcel delivery
- Years in business
- 26 years
- Founded
- 2022
- Owned by
- Hermes
- Places to visit
- 2 storesChelmsford, Norwich
- Sells
- Services
- Kind of seller
- Sells its own goods or services
- Domain age
- 23 years
- Address
- Capitol House 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH
- Email address
- returnssupport
@evri.com - Phone number
- +44 330 808 5456
- Contact page
- evri.com/
contact-us - Website
- evri.com
- Social media
Customer reviews
Summary
Is evri.com legit and trustworthy? Truth score 76 out of 100, high truth signals: 7 of 11 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
evri.com is run by Evri Limited, part of Hermes, an active UK company registered at Companies House 26 years ago, and was founded in 2022. Customers have left 5,757,143 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 6,936 reviews on Reviews.io average only 1.08 stars out of 5. We could not find social media profiles.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- An active UK company registered at Companies House, set up 26 years ago.
- Excellent independent reputation · 5,757,143 reviews on Trustpilot, rated 4.0 stars out of 5.
- No malware or phishing warnings found for its website.
Be cautious
- A large number of independent reviews (6,936 on Reviews.io), but it falls short with only 1.08 stars out of 5.
Not found
- Social presence information was not found from our checks.
Our technical team has been informed.
What they offer
Evri is one of the UK's largest parcel delivery companies. Book a Courier service online to send, track and return parcels easily, quickly and affordably.
- What makes them different
- “Key milestone We introduced the first ParcelShop, for people to send items conveniently from a chosen location.” Its about page
2 stores
Numbers are places close together. Positions from OpenStreetMap contributors.
Evri offers support and help through their help page, which can be found in the sources below.
- Customer stories
- skip reviews
Latest YouTube video
Correct as of
How to check if evri.com is legit
To check if evri.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about evri.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsAn active UK company registered at Companies House, set up 26 years ago
- Its registered office at Companies House is Capitol House 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH
- Its latest accounts at Companies House run to 1 March 2025
- Its directors and owners are named at Companies House
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House as EVRI LIMITED
- Which countries the company serves
- Europe, UK, US, Worldwide
- Why we believe that
- EUR prices on its homepage, £ prices on its homepage, $ prices on its homepage, its delivery page says it ships to the UK, its delivery page says it ships to 200+ countries, its delivery page says it ships internationally
- Companies House registration
- Registered as EVRI LIMITED
- VAT number
- Not found
- Company found in official company register
- Yes
- Registered company name
- EVRI LIMITED
- Company status
- active
- Company age
- 26 years
- Registered address
- Capitol House 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- Registered to do
- 49410 Freight transport by road
52102 Operation of warehousing and storage facilities for air transport
52103 Operation of warehousing and storage facilities for land transport - Previous names
- HERMES PARCELNET LIMITED (29 Apr 2009 to 15 May 2024)
PARCELNET LIMITED (7 Jun 2000 to 29 Apr 2009)
PARCELNET LOGISTICS LIMITED (22 Dec 1999 to 7 Jun 2000) - Company type
- Private limited company
- Accounts filed
- Full accountsThe most detailed kind a company files.
- Secured loans (charges)
- 0No secured loans outstanding at Companies House.
- Parent company
- Hermes
- Founded
- 2022
Domain registrationIts website address was registered 23 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 23 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +44 330 808 5456
- Contact page found
- Contact page
- Sources agreeing on postcode
- 2
Quoted word for word from evri.com.
- Phone support
- “Call us if you need a customer service advisor to investigate a problem with your parcel’s delivery, collection, payment or label.” Contact page
- In their own words
- “From our roots as a mail order company nearly 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Evri launched in March 2022 following a successful rebrand from Hermes UK. Now, with our friendly team of 20,000+ couriers, 10,000+ local one-stop ParcelShops and Lockers and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel in the UK and to more than 220 international destinations.” About page
- How long you have to return
- “Please allow 14 days from the time you handed over your item for return.” Returns page
- Do returns cost anything
- “Costs vary for different sellers and retailers, and some offer free returns with us.” Returns page
Reputation and track record
Customer reviews6,193,164 reviews across 3 platforms, rated 1.08 to 4.5 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 5,757,143 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.08 out of 5 | 6,936 |
| Feefo | Not found | |
| Trustindex | Not checked | |
| Not checked |
App StoreIts app, Evri, is on Apple's App Store, rated 4.5 out of 5 from 429,085 ratings, counted in the reviews total.
- App
- Evri
- App Store page
- https://apps.apple.com/gb/app/evri/id1446461114
- App Store rating
- 4.5 out of 5
- App Store ratings
- 429,085
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since June 2022
- It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 5,000 sites
- First known user traffic
- Jun 2022
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 20,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn and YouTube
- Its YouTube channel has 4,590 subscribers and 10 videos, the latest uploaded on 3 Jul 2023
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | Unknown | |
| X | Not checked | |
| Profile | Unknown | |
| YouTube | Profile | 4,590 subscribers |
| TikTok | Not checked |
- YouTube channel
- 10 videos, 4,590 subscribers, last upload 3 Jul 2023
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “We do not sell your personal data.”
- May send your data to other countries.
- “International data transfers Some of the third parties we work with may be located outside the UK.”
- May check your details with credit or fraud-prevention agencies.
- “Personal data from third parties We may also receive personal data from third parties, including: - business partners and service providers who support our delivery operations; - analytics and technology providers; - fraud prevention agencies; and - publicly available sources, where permitted by law.”
- May make automated decisions or build a profile about you.
- “Profiling and analytics We may analyse personal data, including delivery information, account activity, website and app usage, customer interactions and feedback, to better understand how our services are used and to improve customer experience.”
- Says how long it keeps your data.
- “Standard retention periods Customer and delivery-related data In most cases, we retain personal data for up to 13 months after our last interaction with you.”
- Says you can ask it to delete your data.
- “Request deletion of your data You can ask us to delete your personal data where there is no valid reason for us to continue processing it.”
- Has a data protection officer you can contact.
- “We have a dedicated Data Protection Officer (DPO), Lee Howard, who oversees matters relating to data protection and this Privacy Notice.”
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 16 Jan 2027
- Nameservers
- ns-1161.awsdns-17.org
ns-1794.awsdns-32.co.uk
ns-280.awsdns-35.com
ns-906.awsdns-49.net - Address
- 108.138.217.122
108.138.217.27
108.138.217.60
108.138.217.48
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