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evri.com

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evri.com
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Evri | Send Parcels with Cheap UK Delivery & Courier ServiceEvri is one of the UK's largest parcel delivery companies. Book a Courier service online to send, track and return parcels easily, quickly and affordably.

youtube.com

The Evri Pride Month Bake Off in Partnership with LGBTQ+ Charity Out TogetherThe latest video on its YouTube channel

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Truth score

Business details

Category
Courier and parcel delivery
Years in business
26 years
Founded
2022
Owned by
Hermes
Places to visit
2 storesChelmsford, Norwich
Sells
Services
Kind of seller
Sells its own goods or services
Domain age
23 years
Address
Capitol House 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH
Email address
returnssupport@evri.com
Phone number
+44 330 808 5456
Contact page
evri.com/contact-us
Website
evri.com
Social media

Customer reviews

SiteReviewsRating
Trustpilot5,757,143 reviews4
Reviews.io6,936 reviews1.08
App Store429,085 ratings4.5
Total6,193,1644.0
Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number
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Summary

Is evri.com legit and trustworthy? Truth score 76 out of 100, high truth signals: 7 of 11 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

evri.com is run by Evri Limited, part of Hermes, an active UK company registered at Companies House 26 years ago, and was founded in 2022. Customers have left 5,757,143 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 6,936 reviews on Reviews.io average only 1.08 stars out of 5. We could not find social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

  • An active UK company registered at Companies House, set up 26 years ago.
  • Excellent independent reputation · 5,757,143 reviews on Trustpilot, rated 4.0 stars out of 5.
  • No malware or phishing warnings found for its website.

Be cautious

  • A large number of independent reviews (6,936 on Reviews.io), but it falls short with only 1.08 stars out of 5.

Not found

  • Social presence information was not found from our checks.

Our technical team has been informed.

What they offer

Evri is one of the UK's largest parcel delivery companies. Book a Courier service online to send, track and return parcels easily, quickly and affordably.
— Evri, in their own words
What makes them different
“Key milestone We introduced the first ParcelShop, for people to send items conveniently from a chosen location.” Its about page
Where to find them
EdinburghGlasgowBelfastManchesterBirminghamLondon

2 stores

ChelmsfordNorwich

Numbers are places close together. Positions from OpenStreetMap contributors.

Getting help

Evri offers support and help through their help page, which can be found in the sources below.

Customer stories
skip reviews

Latest YouTube video

Correct as of

How to check if evri.com is legit

To check if evri.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about evri.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsAn active UK company registered at Companies House, set up 26 years ago
  • Its registered office at Companies House is Capitol House 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH
  • Its latest accounts at Companies House run to 1 March 2025
  • Its directors and owners are named at Companies House
  • It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
Country
Where the company is based
UK
Why we believe that
it is registered at Companies House as EVRI LIMITED
Which countries the company serves
Europe, UK, US, Worldwide
Why we believe that
EUR prices on its homepage, £ prices on its homepage, $ prices on its homepage, its delivery page says it ships to the UK, its delivery page says it ships to 200+ countries, its delivery page says it ships internationally
Registration
Companies House registration
Registered as EVRI LIMITED
VAT number
Not found
Companies House register
Company found in official company register
Yes
Registered company name
EVRI LIMITED
Company status
active
Company age
26 years
Registered address
Capitol House 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH
Accounts overdue
No
Confirmation statement overdue
No
Insolvency history
No
Registered office in dispute
No
Filing history consistent
Yes
Registered to do
49410 Freight transport by road
52102 Operation of warehousing and storage facilities for air transport
52103 Operation of warehousing and storage facilities for land transport
Previous names
HERMES PARCELNET LIMITED (29 Apr 2009 to 15 May 2024)
PARCELNET LIMITED (7 Jun 2000 to 29 Apr 2009)
PARCELNET LOGISTICS LIMITED (22 Dec 1999 to 7 Jun 2000)
Company type
Private limited company
Size and borrowing
Accounts filed
Full accountsThe most detailed kind a company files.
Secured loans (charges)
0No secured loans outstanding at Companies House.
From Wikipedia
Parent company
Hermes
Founded
2022
Domain registrationIts website address was registered 23 years ago
  • Its website address is locked against being transferred to someone else
Domain age
23 years
Domain transfer lock enabled
Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
  • Company contact email is available
  • Company contact phone number is available
HTTPS enabled
Yes
Contact phone number found
+44 330 808 5456
Contact page found
Contact page
Sources agreeing on postcode
2
What its pages say

Quoted word for word from evri.com.

Phone support
“Call us if you need a customer service advisor to investigate a problem with your parcel’s delivery, collection, payment or label.” Contact page
In their own words
“From our roots as a mail order company nearly 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Evri launched in March 2022 following a successful rebrand from Hermes UK. Now, with our friendly team of 20,000+ couriers, 10,000+ local one-stop ParcelShops and Lockers and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel in the UK and to more than 220 international destinations.” About page
How long you have to return
“Please allow 14 days from the time you handed over your item for return.” Returns page
Do returns cost anything
“Costs vary for different sellers and retailers, and some offer free returns with us.” Returns page

Reputation and track record

Customer reviews6,193,164 reviews across 3 platforms, rated 1.08 to 4.5 out of 5
PlatformRatingReviews
Trustpilot4 out of 55,757,143
SmartCustomerNot found
G2Not found
CapterraNot found
Reviews.io1.08 out of 56,936
FeefoNot found
TrustindexNot checked
GoogleNot checked
App StoreIts app, Evri, is on Apple's App Store, rated 4.5 out of 5 from 429,085 ratings, counted in the reviews total.
App
Evri
App Store rating
4.5 out of 5
App Store ratings
429,085
Visitor trafficReal people visited its website in 24 of the last 24 months
  • Real people have visited its website since June 2022
  • It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
Monthly visitor data
Popularity among Chrome users
top 5,000 sites
First known user traffic
Jun 2022
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Cloudflare Radar
Popularity across the internet
top 20,000 sites
Web history and authorityFound: wikipedia page
Wikipedia page
yes
SourcesWikipedia
Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn and YouTube
  • Its YouTube channel has 4,590 subscribers and 10 videos, the latest uploaded on 3 Jul 2023
PlatformProfileAudience
FacebookProfileUnknown
InstagramProfileUnknown
XNot checked
LinkedInProfileUnknown
YouTubeProfile4,590 subscribers
TikTokNot checked
YouTube channel
10 videos, 4,590 subscribers, last upload 3 Jul 2023

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data
Says it does not sell your personal data.
“We do not sell your personal data.”
May send your data to other countries.
“International data transfers Some of the third parties we work with may be located outside the UK.”
May check your details with credit or fraud-prevention agencies.
“Personal data from third parties We may also receive personal data from third parties, including: - business partners and service providers who support our delivery operations; - analytics and technology providers; - fraud prevention agencies; and - publicly available sources, where permitted by law.”
May make automated decisions or build a profile about you.
“Profiling and analytics We may analyse personal data, including delivery information, account activity, website and app usage, customer interactions and feedback, to better understand how our services are used and to improve customer experience.”
Says how long it keeps your data.
“Standard retention periods Customer and delivery-related data In most cases, we retain personal data for up to 13 months after our last interaction with you.”
Says you can ask it to delete your data.
“Request deletion of your data You can ask us to delete your personal data where there is no valid reason for us to continue processing it.”
Has a data protection officer you can contact.
“We have a dedicated Data Protection Officer (DPO), Lee Howard, who oversees matters relating to data protection and this Privacy Notice.”

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
Malware or phishing threat status
None
Data breach historyNo known data breach involving the company
Known data breaches found
0
Domain and email securityIts email is protected: mail forged in its name is blocked
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
reject
Certificate
Security certificate browsers warn about
No
Certificate issuer
Amazon
Certificate type
DV
Certificate expires
16 Jan 2027
Hosting
Nameservers
ns-1161.awsdns-17.org
ns-1794.awsdns-32.co.uk
ns-280.awsdns-35.com
ns-906.awsdns-49.net
Address
108.138.217.122
108.138.217.27
108.138.217.60
108.138.217.48

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