zara.com
Website
ZARA Official Website
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Truth score
Business details
- Category
- Designer and luxury fashion
- Founded
- 1975
- Owned by
- Inditex
- Places to visit
- 15 storesLondon (3), Cambridge, Brighton, Greenhithe, Birmingham and more
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 29 years
- Address
- Rue aux Laines, 68/72, 1000, BRUSSEL
- Email address
- info-be
@zara.com - Phone number
- Not found
- Contact page
- Not found
- Website
- zara.com
- Social media
Customer reviews
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</a>Summary
Is zara.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 6 of 11 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read its returns page. Its website address was registered 29 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. Be cautious: its 1,085 reviews on SmartCustomer average only 1.8 stars out of 5. Its 1,013 reviews on Reviews.io average only 2.6 stars out of 5. We could not find social media profiles or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read its returns page.
- Its website address was registered 29 years ago.
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar).
- No malware or phishing warnings found for its website.
Be cautious
- A large number of independent reviews (1,085 on SmartCustomer), but it falls short with only 1.8 stars out of 5.
- A large number of independent reviews (1,013 on Reviews.io), but it falls short with only 2.6 stars out of 5.
Not found
- Social presence information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
15 stores
Numbers are places close together. Positions from OpenStreetMap contributors.
How to check if zara.com is legit
To check if zara.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about zara.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsPart of Inditex; founded in 1975 (Wikipedia)
- Where the company is based
- Not stated with its address
- Which countries the company serves
- Andorra, United Arab Emirates, Albania, Armenia, Angola, Argentina, Austria, Australia, Aruba, Azerbaijan, Bosnia and Herzegovina, Belgium, Bulgaria, Bahrain, Brazil, Belarus, Canada, Switzerland, Chile, China, Colombia, Costa Rica, Curaçao, Cyprus, Czechia, Germany, Denmark, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Spain, Finland, France, UK, Georgia, Greece, Guatemala, Hong Kong, Honduras, Croatia, Hungary, Indonesia, Ireland, Israel, India, Iraq, Iceland, Italy, Jordan, Japan, Cambodia, South Korea, Kuwait, Kazakhstan, Lebanon, Lithuania, Luxembourg, Latvia, Morocco, Monaco, Montenegro, North Macedonia, Macao, Malta, Mexico, Malaysia, Nicaragua, Netherlands, Norway, New Zealand, Oman, Panama, Peru, Philippines, Poland, Puerto Rico, Portugal, Paraguay, Qatar, Romania, Serbia, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, El Salvador, Thailand, Tunisia, Türkiye, Taiwan, Ukraine, US, Uruguay, Uzbekistan, Venezuela, Vietnam, Kosovo, South Africa
- Why we believe that
- it publishes pages for 101 countries (hreflang)
- VAT number
- 0450661802
- Type (Wikipedia)
- public company
- Industry
- textile industry
- Parent company
- Inditex
- Founded
- 1975
Domain registrationIts website address was registered 29 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 29 years
- Domain transfer lock enabled
- Yes
Website detailsWe read its returns page
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page linked
- Yes
Reputation and track record
Customer reviews24,351 reviews across 3 platforms, rated 1.8 to 2.6 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 22,253 |
| SmartCustomer | 1.8 out of 5 | 1,085 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 2.6 out of 5 | 1,013 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
App StoreIts app, ZARA, is on Apple's App Store, rated 4.7 out of 5 from 212,663 ratings, counted in the reviews total.
- App
- ZARA
- App Store page
- https://apps.apple.com/gb/app/zara/id547951480
- App Store rating
- 4.7 out of 5
- App Store ratings
- 212,663
Visitor trafficIt is among the 5,000 most-visited sites on the internet (Cloudflare Radar)
- Real people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 5,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 5,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
What data this site collects about you
Tracking tools on its homepageGoogle Tag Manager, Google Ads and Meta Pixel
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Tag Manager
- Loads other tracking tools, which may not be listed here.
- Google Ads
- Tracks what you do to show you Google adverts.
- Meta Pixel
- Tells Facebook and Instagram what you do on its site, for adverts.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyOne known data breach involving the company: Zara
- Known data breaches found
- 1
In April 2026, the fashion brand Zara was among a number of organisations targeted by the ShinyHunters extortion group as part of their "pay or leak" campaign. The group claimed the breach was related to a compromise of the Anodot analytics platform and subsequently published a terabyte of data allegedly including 95M support ticket records. The data contained 197k unique email addresses alongside product SKUs, order IDs and the market the support ticket originated in. Zara's parent company Inditex advised that the incident didn't affect passwords or payment information.
- Accounts affected
- 197,376
- Date
- 15 Apr 2026
- Data exposed
- Email addresses, Geographic locations, Purchases, Support tickets
Breach data: Have I Been Pwned
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- DigiCert Inc
- Certificate type
- OV
- Certificate expires
- 26 Mar 2027
- Nameservers
- a1-253.akam.net
a11-64.akam.net
a5-64.akam.net
dns1.p01.nsone.net
dns2.p01.nsone.net
dns3.p01.nsone.net - Address
- 92.123.128.159
92.123.128.179
92.123.128.175
92.123.128.186
92.123.128.184
92.123.128.182
92.123.128.168
92.123.128.164
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