# ZARA Official Website (zara.com)

Is zara.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 6 of 11 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 88 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 22,253 reviews · rating not read; SmartCustomer 1.8 · 1,085 reviews; Reviews.io 2.6 · 1,013 reviews; App Store 4.7 · 212,663 ratings
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Designer and luxury fashion
- Founded: 1975
- Owned by: Inditex
- Places to visit: 15 stores (London (3), Cambridge, Brighton, Greenhithe, Birmingham and more)
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 29 years
- Address: Rue aux Laines, 68/72, 1000, BRUSSEL
- Email address: info-be@zara.com
- Phone number: Not found
- Contact page: Not found
- Website: https://zara.com/
- Social media: Facebook https://www.facebook.com/Zara, Instagram https://www.instagram.com/zara/, TikTok https://www.tiktok.com/@zara

## Summary

We read its returns page. Its website address was registered 29 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. Be cautious: its 1,085 reviews on SmartCustomer average only 1.8 stars out of 5. Its 1,013 reviews on Reviews.io average only 2.6 stars out of 5. We could not find social media profiles or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address, vat number read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing. Final check: about, contact, privacy, shipping, terms pages linked: the site's own pages name them in a link or heading, but no such page was read.

## Positives

- We read its returns page (source: website)
- Its website address was registered 29 years ago (source: rdap)
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A large number of independent reviews (1,085 on SmartCustomer), but it falls short with only 1.8 stars out of 5 (source: reviews)
- A large number of independent reviews (1,013 on Reviews.io), but it falls short with only 2.6 stars out of 5 (source: reviews)

## Not found

- Social presence information was not found from our checks. (source: social)
- Phone number information was not found from our checks. (source: website)

## How to check if zara.com is legit

To check if zara.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about zara.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Part of Inditex; founded in 1975 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read its returns page (Clear). Pages found: returns (https://zara.com/be/nl/help-center/Refund)
- Reputation and track record: Customer reviews: 24,351 reviews across 3 platforms, rated 1.8 to 2.6 out of 5 (Be cautious)
- Reputation and track record: App Store: Its app, ZARA, is on Apple's App Store, rated 4.7 out of 5 from 212,663 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, TikTok and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: One known data breach involving the company: Zara (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Could not be checked this time

- social

## Cite

Truth Signal, ZARA Official Website: truth score 88 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/zara.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/zara.com