mytheresa.com
UnclaimedWebsite
Mytheresa - The Finest Edit in LuxuryMytheresa offers you the finest edit in luxury! Fall in love with over 200 international designer brands such as Gucci, Loewe, Valentino and Saint Laurent.
Mytheresa - The Finest Edit in LuxuryMytheresa offers you the finest edit in luxury! Fall in love with over 200 international designer brands such as Gucci, Loewe, Valentino and Saint Laurent.
One of the first images collected of this website on 2 Jan 2007
Own this business? See what is holding the score back.
Truth score
Business details
- Domain age
- 21 years
- Address
- Einsteinring 9, Aschheim/Munich
- Email address
- customercare
@mytheresa.com - Phone number
- +44 20 3769 1134
- Contact page
- mytheresa.com/
gb/ en/ customer-care/ contact - Website
- mytheresa.com
- Social media
Customer reviews
Is this your business? Get the code to show this score on your website
Claim this page to show the business controls mytheresa.com. Claim this page
<a href="https://truthsignal.com/business/mytheresa.com"
title="See the full Truth Signal report on mytheresa.com">
<img src="https://truthsignal.com/business/mytheresa.com/badge.svg"
alt="Truth Signal truth score for mytheresa.com"
width="210" height="56" style="border:0"
loading="lazy" decoding="async">
</a>Summary
Is mytheresa.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 21 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 812,480 followers on Facebook. Customers have left 20,949 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 243 reviews on SmartCustomer average only 2.6 stars out of 5. Its 216 reviews on Reviews.io average only 1.63 stars out of 5.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
- Its website address was registered 21 years ago.
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 812,480 followers on Facebook.
- Excellent independent reputation · 20,949 reviews on Trustpilot, rated 4.0 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A substantial number of independent reviews (243 on SmartCustomer), but it falls short with only 2.6 stars out of 5.
- A substantial number of independent reviews (216 on Reviews.io), but it falls short with only 1.63 stars out of 5.
How to check if mytheresa.com is legit
1 be cautious · 7 clear · 2 for informationTo check if mytheresa.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about mytheresa.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsFounded in 2006 (Wikipedia)For information
- Where the company is based
- Not stated with its address
- Which countries the company serves
- Germany, UK
- Why we believe that
- £ prices on its homepage, its delivery page says it ships to the UK, its delivery page says it ships to Germany
- Type (Wikipedia)
- Gesellschaft mit beschränkter Haftung
- Industry
- e-commerce
- Founded
- 2006
Domain registrationIts website address was registered 21 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 21 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacyClear
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +44 20 3769 1134
- Contact page found
- Contact page
Quoted word for word from mytheresa.com.
- Ways to contact them
- “Contact Us - Customer Service & Support | Mytheresa Free shipping on orders over £300” Contact page
- In their own words
- “Your current delivery country is United Kingdom and your order will be billed in GBP £. Mytheresa is a leading luxury multi-brand digital platform. Founded as a boutique in 1987, Mytheresa launched online in 2006 and offers ready-to-wear, shoes, bags, and accessories across womenswear, menswear, and kidswear, as well as lifestyle products and fine jewelry.” About page
- How long you have to return
- “If for any reason you're not fully satisfied, you can return any purchase within 30 days of receipt.” Returns page
- Do returns cost anything
- “Otherwise, the return is unfortunately not free of charge (import and shipping fees will be charged at your own expense).” Returns page
- Delivery cost
- “In the case of partial shipments, shipping costs will be charged only once.” Delivery page
Customer reviews21,408 reviews across 3 platforms, rated 1.63 to 4.0 out of 5Be cautious
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4.0 out of 5 | 20,949 |
| SmartCustomer | 2.6 out of 5 | 243 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.63 out of 5 | 216 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 20,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear
- Website archive history
- 25 years
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 812,480 followers on FacebookClear
- Its YouTube channel has 6,870 subscribers and 345 videos, the latest uploaded on 17 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 812,480 followers | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 6,870 subscribers |
| TikTok | Profile | 38,400 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 857,750 followers in total
- YouTube channel
- 345 videos, 6,870 subscribers, last upload 17 Oct 2026
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyOne known data breach involving the company: MytheresaClear
- Known data breaches found
- 1
In April 2026, the luxury fashion e-commerce platform Mytheresa was listed as a victim of the ShinyHunters "pay or leak" extortion group. After the ransom deadline passed, the group publicly released the data which contained 84k unique email addresses. The exposed data also included names, phone numbers, physical addresses, purchases and partial credit card data including card type, last 4 digits and expiry date.
- Accounts affected
- 84,108
- Date
- 12 Apr 2026
- Data exposed
- Email addresses, Names, Partial credit card data, Phone numbers, Physical addresses, Purchases, Salutations
Breach data: Have I Been Pwned
Domain and email securityIts email is protected: mail forged in its name goes to spamClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 27 Jan 2027
- Nameservers
- ns-1248.awsdns-28.org
ns-176.awsdns-22.com
ns-1889.awsdns-44.co.uk
ns-542.awsdns-03.net - Address
- 18.244.124.9
18.244.124.17
18.244.124.16
18.244.124.50
Businesses with similar scores
The businesses closest to Mytheresa by truth score, among the 1,682 we’ve checked.
