swoop.com.au

Website

swoop.com.au

nbn, Fibre & Fixed Wireless Plans | Australian Internet Provider | SwoopSwoop Broadband delivers world-class internet speeds & local customer service to Aussies. Because we live here too. Switch to Swoop today!

UnclaimedChecked on 30 Oct 2026, 17:01

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Truth score

Truth score 56 out of 100, Mixed truth signals. Customer satisfaction: not enough reviews to say

56/ 100

Mixed truth signals

Business details

Category: Broadband
Sells: Subscription or membership
Sells to: The public and businesses
Kind of seller: Sells its own goods or services
Licensed trade: Other licensed trade
Domain age: Not found
Address: Not foundNo address found using the trading company name
Email address: support@swoop.com.au
Phone number: Not found
Contact page: swoop.com.au/contact/
Website: swoop.com.au
Social media

Customer reviews

No reviews foundWe looked on Trustpilot, SmartCustomer, G2, Capterra, Reviews.io and Feefo

Customer satisfactionNot enough reviews to sayFrom independent reviews, weighed by their number

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<a href="https://truthsignal.com/business/swoop.com.au"
   title="See the full Truth Signal report on swoop.com.au">
  <img src="https://truthsignal.com/business/swoop.com.au/badge.svg"
       alt="Truth Signal truth score for swoop.com.au"
       width="210" height="56" style="border:0"
       loading="lazy" decoding="async">
</a>

Summary

Is swoop.com.au legit and trustworthy? Truth score 56 out of 100, mixed truth signals: 5 of 10 public checks clear, 2 not found, 3 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

The Internet Archive first saved a copy of its website 18 years ago. No malware or phishing warnings found for its website. We could not find when its domain was registered, social media profiles, a customer rating, an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

The Internet Archive first saved a copy of its website 18 years ago.
No malware or phishing warnings found for its website.

Not found

Domain registration information was not found from our checks.
Social presence information was not found from our checks.
Reviews information was not found from our checks.
Domain age information was not found from our checks.
Address information was not found from our checks.
Phone number information was not found from our checks.

Our technical team has been informed.

What they offer

Swoop Broadband delivers world-class internet speeds & local customer service to Aussies. Because we live here too. Switch to Swoop today!

— Swoop, in their own words

What makes them different: “The first step of the process is to work out what type of connection will be available at your new address.” Its homepage

Getting help

Swoop offers support and help through their help page, which can be found in the sources below.

Customer stories: Swoop Reviews

SourcesIts homepage Support Swoop Reviews

How to check if swoop.com.au is legit

To check if swoop.com.au is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about swoop.com.au; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in Australia; serves Australia and the US

Country

Where the company is based: Australia
Why we believe that: its legal pages name a company ending Pty Ltd
Which countries the company serves: Australia, US
Why we believe that: its address ends .au, $ prices on its homepage

Domain registrationnothing known

nothing recorded

Website detailsWe read 5 of its pages: contact, about, returns, terms and privacy

Company contact email is available

HTTPS enabled: Yes
Contact phone number found: Not found
Contact page found: Contact page

What its pages say

Quoted word for word from swoop.com.au.

Phone support: “Call us on 1300 66 55 75” Contact page
In their own words: “Learn a little bit about who we are, and what we stand for at Swoop. Our story begins in the 1990’s, in Gippsland Victoria, where Swoop started out as a provider of computer services and Fixed Wireless internet. Swoop now provides home and business internet via the nbn®, or over our very own Fixed Wireless network – that we build and service.” About page
How long you have to return: “the item is returned to us within 10 days of purchase.” Returns page
Do returns cost anything: “You will need to pay for the return postage upfront.” Returns page
Faulty or damaged items: “If your device is damaged, you can still contact us for assistance.” Returns page

SourcesHomepage Terms page Contact page About page Privacy page Returns page

Reputation and track record

Customer reviewsWe found no page for it on any review website, such as Trustpilot

Platform	Rating	Reviews
Trustpilot	Not found
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficFound: popularity among chrome users, first known user traffic, months with real traffic, of the last 24, traffic pattern and 2 more

Monthly visitor data

Popularity among Chrome users: top 1,000,000 sites
First known user traffic: Nov 2024
Months with real traffic, of the last 24: 5
Traffic pattern: intermittent
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authorityThe Internet Archive first saved a copy of its website 18 years ago

Website archive history: 18 years

SourcesFirst archived copy

Social presenceIts website links to its profiles on Facebook, Instagram and LinkedIn

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	Unknown
X	Not checked
LinkedIn	Profile	Unknown
YouTube	Not checked
TikTok	Not checked

What data this site collects about you

Tracking tools on its homepageGoogle Tag Manager

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.