# Swoop (swoop.com.au)

Is swoop.com.au legit and trustworthy? Truth score 56 out of 100, mixed truth signals: 5 of 10 public checks clear, 2 not found, 3 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 56 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-30

## Business details

- Category: Broadband
- Sells: Subscription or membership
- Sells to: The public and businesses
- Kind of seller: Sells its own goods or services
- Licensed trade: Other licensed trade
- Domain age: Not found
- Address: Not found
- Email address: support@swoop.com.au
- Phone number: Not found
- Contact page: https://swoop.com.au/contact/
- Website: https://swoop.com.au/
- Social media: Facebook https://www.facebook.com/swoopbroadband, Instagram https://www.instagram.com/swoopbroadband/, LinkedIn https://www.linkedin.com/company/swoop-business-internet/

## Summary

The Internet Archive first saved a copy of its website 18 years ago. No malware or phishing warnings found for its website. We could not find when its domain was registered, social media profiles, a customer rating, an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- The Internet Archive first saved a copy of its website 18 years ago (source: wayback)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Domain registration information was not found from our checks. (source: rdap)
- Social presence information was not found from our checks. (source: social)
- Reviews information was not found from our checks. (source: reviews)
- Domain age information was not found from our checks. (source: rdap)
- Address information was not found from our checks. (source: registry)
- Phone number information was not found from our checks. (source: website)

## How to check if swoop.com.au is legit

To check if swoop.com.au is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about swoop.com.au; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in Australia; serves Australia and the US (For information)
- Who they are: Domain registration: nothing known (Not found)
- Who they are: Website details: We read 5 of its pages: contact, about, returns, terms and privacy (Clear). Pages found: contact (https://swoop.com.au/contact/), about (https://swoop.com.au/about-us/), returns (https://swoop.com.au/legal/hardware-returns-policy/), terms (https://swoop.com.au/legal/), privacy (https://swoop.com.au/legal/privacy-policy/)
- Reputation and track record: Customer reviews: We found no page for it on any review website, such as Trustpilot (For information)
- Reputation and track record: Visitor traffic: Found: popularity among chrome users, first known user traffic, months with real traffic, of the last 24, traffic pattern and 2 more (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 18 years ago (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram and LinkedIn (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from swoop.com.au's own pages.

- Phone support: “Call us on 1300 66 55 75” (https://www.swoop.com.au/contact/)
- In their own words: “Learn a little bit about who we are, and what we stand for at Swoop. Our story begins in the 1990’s, in Gippsland Victoria, where Swoop started out as a provider of computer services and Fixed Wireless internet. Swoop now provides home and business internet via the nbn®, or over our very own Fixed Wireless network – that we build and service.” (https://www.swoop.com.au/about-us/)
- How long you have to return: “the item is returned to us within 10 days of purchase.” (https://www.swoop.com.au/legal/hardware-returns-policy/)
- Do returns cost anything: “You will need to pay for the return postage upfront.” (https://www.swoop.com.au/legal/hardware-returns-policy/)
- Faulty or damaged items: “If your device is damaged, you can still contact us for assistance.” (https://www.swoop.com.au/legal/hardware-returns-policy/)

## Could not be checked this time

- social, bbb

## Cite

Truth Signal, Swoop: truth score 56 out of 100, legitimacy confidence Mixed, assessed 2026-10-30, https://truthsignal.com/business/swoop.com.au. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/swoop.com.au