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selfridges.com

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selfridges.com

Designer Fashion, Accessories & More - Shop Online at SelfridgesVoted the best department store in the world, Selfridges has all the latest designer collections, must-have toys & gifts for all the family.

selfridges.com
selfridges.com as the Internet Archive first saved it, 25 Jan 1999

One of the first images collected of this website on 25 Jan 1999

Checked on

Own this business? See what is holding the score back.

Truth score

Customer satisfaction
Not enough reviews to say
From independent reviews, weighed by their number

Business details

Domain age
29 years
Address
400 Oxford Street, London, W1A 1AB
Email address
customerservices@selfridges.com
Phone number
+44 800 123400
Contact page
selfridges.com/GB/en/info/contact-us/
Website
selfridges.com
Social media

Customer reviews

No reviews foundWe looked on Trustpilot, SmartCustomer, G2, Capterra, Reviews.io and Feefo

Total3,965
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   title="See the full Truth Signal report on selfridges.com">
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       alt="Truth Signal truth score for selfridges.com"
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Summary

Is selfridges.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 7 of 10 public checks clear, 2 for information, 1 still being checked. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. It has 3,965 reviews on Trustpilot. No malware or phishing warnings found for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

  • We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
  • Its website address was registered 29 years ago.
  • 3,965 reviews on Trustpilot.
  • No malware or phishing warnings found for its website.

How to check if selfridges.com is legit

7 clear · 2 for information · 1 checking

To check if selfridges.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about selfridges.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are
Company detailsFounded in 1909 (Wikipedia)For information
Country
Where the company is based
UK
Why we believe that
its legal pages give an address in England, its terms are governed by the laws of England and Wales, its VAT number starts GB, its phone number starts +44, its postcode is a UK postcode
Which countries the company serves
Europe, UK
Why we believe that
£ prices on its homepage, its delivery page says it ships to Europe, its delivery page says it ships to the UK
Registration
VAT number
GB705325952
From Wikipedia
Industry
retail
Founded
1909
SourcesWikipedia
Domain registrationIts website address was registered 29 years agoClear
  • Its website address is locked against being transferred to someone else
Domain age
29 years
Domain transfer lock enabled
Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacyClear
  • Company contact email is available
  • Company contact phone number is available
HTTPS enabled
Yes
Contact phone number found
+44 800 123400
Contact page found
Contact page
What its pages say

Quoted word for word from selfridges.com.

In their own words
“At Selfridges, our vision is to be the most imaginative shop in the world. We exist to spark joy by connecting people to original ideas. In the words of Harry Gordon Selfridge: “Imagination inspires.” About page
How long you have to return
“If you ordered the item online, just fill in your returns form (so that we can identify your order) and visit returns.selfridges.com within 14 days of delivery or collection to arrange a collection or request a return by post, and you’ll then have a further 14 days to return the item.” Returns page
Do returns cost anything
“Click on our returns portal link below to return your order free of charge with the Royal Mail’s tracked ‘Labels to Go’ service.” Returns page
Delivery cost
“If you are ordering products from multiple suppliers your items will be delivered separately but you'll only pay one delivery charge.” Delivery page
Who you're buying from
“Its registered office is 400 Oxford Street, London, W1A 1AB.” Terms page
Reputation and track record
Customer reviews3,965 reviews on TrustpilotClear
PlatformRatingReviews
TrustpilotUnknown3,965
SmartCustomerNot found
G2Not found
CapterraNot found
Reviews.ioNot found
FeefoNot found
TrustindexNot found
GoogleNot checked
Visitor trafficReal people visited its website in 24 of the last 24 monthsFor information
  • Real people have visited its website since February 2021 or earlier
  • It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
Monthly visitor data
Popularity among Chrome users
top 50,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Cloudflare Radar
Popularity across the internet
top 20,000 sites
Web history and authorityWaiting its turn; asked again tomorrowChecking
Wikipedia page
yes
SourcesWikipedia
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,000,000 followers on InstagramClear
  • Its YouTube channel has 13,900 subscribers and 159 videos, the latest uploaded on 17 Mar 2026
PlatformProfileAudience
FacebookProfile522,626 followers
InstagramProfile1,000,000 followers
XProfileUnknown
LinkedInProfileUnknown
YouTubeProfile13,900 subscribers
TikTokProfile181,600 followers
Social platforms with discovered profiles
facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts
1,718,126 followers in total
YouTube channel
159 videos, 13,900 subscribers, last upload 17 Mar 2026
Safety
Malware and phishingNo malware or phishing warnings found for its websiteClear
Malware or phishing threat status
None
Data breach historyNo known data breach involving the companyClear
Known data breaches found
0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
reject
Certificate
Security certificate browsers warn about
No
Certificate issuer
Google Trust Services
Certificate type
DV
Certificate expires
10 Dec 2026
Hosting
Nameservers
aida.ns.cloudflare.com
kanye.ns.cloudflare.com
Address
172.64.151.64
104.18.36.192

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