selfridges.com
UnclaimedWebsite
Own this business? See what is holding the score back.
Truth score
Business details
- Domain age
- 29 years
- Address
- 400 Oxford Street, London, W1A 1AB
- Email address
- customerservices
@selfridges.com - Phone number
- +44 800 123400
- Contact page
- selfridges.com/
GB/ en/ info/ contact-us/ - Website
- selfridges.com
- Social media
Customer reviews
No reviews foundWe looked on Trustpilot, SmartCustomer, G2, Capterra, Reviews.io and Feefo
Summary
Is selfridges.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 7 of 10 public checks clear, 2 for information, 1 still being checked. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.
We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. It has 3,965 reviews on Trustpilot. No malware or phishing warnings found for its website.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
- Its website address was registered 29 years ago.
- 3,965 reviews on Trustpilot.
- No malware or phishing warnings found for its website.
How to check if selfridges.com is legit
7 clear · 2 for information · 1 checkingTo check if selfridges.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about selfridges.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsFounded in 1909 (Wikipedia)For information
- Where the company is based
- UK
- Why we believe that
- its legal pages give an address in England, its terms are governed by the laws of England and Wales, its VAT number starts GB, its phone number starts +44, its postcode is a UK postcode
- Which countries the company serves
- Europe, UK
- Why we believe that
- £ prices on its homepage, its delivery page says it ships to Europe, its delivery page says it ships to the UK
- VAT number
- GB705325952
- Industry
- retail
- Founded
- 1909
Domain registrationIts website address was registered 29 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 29 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacyClear
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +44 800 123400
- Contact page found
- Contact page
Quoted word for word from selfridges.com.
- In their own words
- “At Selfridges, our vision is to be the most imaginative shop in the world. We exist to spark joy by connecting people to original ideas. In the words of Harry Gordon Selfridge: “Imagination inspires.” About page
- How long you have to return
- “If you ordered the item online, just fill in your returns form (so that we can identify your order) and visit returns.selfridges.com within 14 days of delivery or collection to arrange a collection or request a return by post, and you’ll then have a further 14 days to return the item.” Returns page
- Do returns cost anything
- “Click on our returns portal link below to return your order free of charge with the Royal Mail’s tracked ‘Labels to Go’ service.” Returns page
- Delivery cost
- “If you are ordering products from multiple suppliers your items will be delivered separately but you'll only pay one delivery charge.” Delivery page
- Who you're buying from
- “Its registered office is 400 Oxford Street, London, W1A 1AB.” Terms page
Customer reviews3,965 reviews on TrustpilotClear
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 3,965 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people visited its website in 24 of the last 24 monthsFor information
- Real people have visited its website since February 2021 or earlier
- It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 20,000 sites
Web history and authorityWaiting its turn; asked again tomorrowChecking
- Wikipedia page
- yes
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,000,000 followers on InstagramClear
- Its YouTube channel has 13,900 subscribers and 159 videos, the latest uploaded on 17 Mar 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | 522,626 followers | |
| Profile | 1,000,000 followers | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 13,900 subscribers |
| TikTok | Profile | 181,600 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 1,718,126 followers in total
- YouTube channel
- 159 videos, 13,900 subscribers, last upload 17 Mar 2026
Malware and phishingNo malware or phishing warnings found for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 10 Dec 2026
- Nameservers
- aida.ns.cloudflare.com
kanye.ns.cloudflare.com - Address
- 172.64.151.64
104.18.36.192
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