# Selfridges (selfridges.com)

Is selfridges.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 7 of 10 public checks clear, 2 for information, 1 still being checked. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.

- Truth score: 89 out of 100
- Legitimacy confidence: high
- Claimed: no
- Assessed: 2026-10-19

## Business details

- Domain age: 29 years
- Address: 400 Oxford Street, London, W1A 1AB
- Email address: customerservices@selfridges.com
- Phone number: +44 800 123400
- Contact page: https://selfridges.com/GB/en/info/contact-us/
- Website: https://selfridges.com/
- Social media: Facebook https://www.facebook.com/selfridges, Instagram https://www.instagram.com/theofficialselfridges/, X https://twitter.com/Selfridges, LinkedIn https://www.linkedin.com/company/selfridges, TikTok https://www.tiktok.com/@selfridges, YouTube https://www.youtube.com/channel/UCvXRE9A1im1wsmfjYzds_9Q

## Summary

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. It has 3,965 reviews on Trustpilot. No malware or phishing warnings found for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 6 of its pages: contact, about, returns, delivery, terms and privacy (source: website)
- Its website address was registered 29 years ago (source: rdap)
- 3,965 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## How to check if selfridges.com is legit

To check if selfridges.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about selfridges.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Founded in 1909 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://selfridges.com/GB/en/info/contact-us/), about (https://selfridges.com/GB/en/info/about-us/), returns (https://selfridges.com/GB/en/info/returns/), delivery (https://selfridges.com/GB/en/info/dispatch-delivery/uk-delivery/), terms (https://selfridges.com/GB/en/info/terms-conditions/), privacy (https://selfridges.com/GB/en/info/privacy-cookie-policy/)
- Reputation and track record: Customer reviews: 3,965 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Waiting its turn; asked again tomorrow (Checking)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,000,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from selfridges.com's own pages.

- In their own words: “At Selfridges, our vision is to be the most imaginative shop in the world. We exist to spark joy by connecting people to original ideas. In the words of Harry Gordon Selfridge: “Imagination inspires.” (https://www.selfridges.com/GB/en/info/about-us/)
- How long you have to return: “If you ordered the item online, just fill in your returns form (so that we can identify your order) and visit returns.selfridges.com within 14 days of delivery or collection to arrange a collection or request a return by post, and you’ll then have a further 14 days to return the item.” (https://www.selfridges.com/GB/en/info/returns/)
- Do returns cost anything: “Click on our returns portal link below to return your order free of charge with the Royal Mail’s tracked ‘Labels to Go’ service.” (https://www.selfridges.com/GB/en/info/returns/)
- Delivery cost: “If you are ordering products from multiple suppliers your items will be delivered separately but you'll only pay one delivery charge.” (https://www.selfridges.com/GB/en/info/dispatch-delivery/uk-delivery/)
- Who you're buying from: “Its registered office is 400 Oxford Street, London, W1A 1AB.” (https://www.selfridges.com/GB/en/info/terms-conditions/)

## Cite

Truth Signal, Selfridges: truth score 89 out of 100, legitimacy confidence High, assessed 2026-10-19, https://truthsignal.com/business/selfridges.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/selfridges.com