paypal.com
UnclaimedWebsite
Own this business? See what is holding the score back.
Truth score
Business details
- Years in business
- 3 years
- Domain age
- 27 years
- Address
- 76 Upper Ground,, London, SE1 9PZ
- Email address
- enquiry
@paypal.com - Phone number
- Not found
- Contact page
- paypal.com/
uk/ smarthelp/ contact-us - Website
- paypal.com
- Social media
Customer reviews
Summary
Is paypal.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mixed.
paypal.com is run by Paypal UK LTD, an active UK company registered at Companies House 3 years ago, and was founded in 1998. Its website address was registered 27 years ago, and is locked against transfer to someone else. It is among the 1,000 most-visited sites on the internet (Cloudflare Radar). The postcode on its website matches its registered office. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 25 reviews on Trustindex average only 1.0 stars out of 5. We could not find a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- An active UK company registered at Companies House, set up 3 years ago.
- Its website address was registered 27 years ago.
- It is among the 1,000 most-visited sites on the internet (Cloudflare Radar).
- The postcode on its website matches its registered office at Companies House.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A low number of independent reviews (25 on Trustindex), but it falls short with only 1.0 stars out of 5.
Not found
- Phone number information was not found from our checks.
How to check if paypal.com is legit
1 be cautious · 8 clear · 1 for informationTo check if paypal.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about paypal.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsAn active UK company registered at Companies House, set up 3 years agoClear
- Its registered office at Companies House is 76 Upper Ground,, London, SE1 9PZ
- Its latest accounts at Companies House run to 31 December 2025
- Its directors and owners are named at Companies House
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House as PAYPAL UK LTD, its legal pages give an address in United Kingdom, its postcode is a UK postcode
- Which countries the company serves
- UK
- Why we believe that
- £ prices on its homepage, its delivery page says it ships to the UK, its delivery page says it ships internationally
- Companies House registration
- Registered as PAYPAL UK LTD
- Data protection registration (ICO)
- Registered
- VAT number
- Not found
- Company found in official company register
- Yes
- Registered company name
- PAYPAL UK LTD
- Company status
- active
- Company age
- 3 years
- Registered address
- 76 Upper Ground,, London, SE1 9PZ
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- ICO data-protection fee payer
- Yes
- Company type
- Private limited company
- Industry
- fintech
- Founded
- 1998
Domain registrationIts website address was registered 27 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 27 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 5 of its pages: contact, about, delivery, terms and privacyClear
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
- Sources agreeing on postcode
- 2
Quoted word for word from paypal.com.
- In their own words
- “PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visit https://about.pypl.com/ and https://investor.pypl.com/ .” About page
Customer reviews27,713 reviews across 2 platforms, rated 1.0 to 1.0 out of 5Be cautious
- Trustindex, a review service, holds reviews customers left for this business on Trustindex itself, and its reviews are counted like any other review site's, less those from a site we already read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 27,688 |
| SmartCustomer | Not found | |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found | |
| Trustindex | 1.0 out of 5 | 25 |
| Not checked |
- Trustindex reviews by platform
- Trustindex: 25
Visitor trafficIt is among the 1,000 most-visited sites on the internet (Cloudflare Radar)For information
- Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 1,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 1,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear
- Website archive history
- 27 years
- Wikipedia page
- yes
Social presenceIt is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 698,000 followers on InstagramClear
- Its YouTube channel has 175,000 subscribers and 789 videos, the latest uploaded on 25 Sep 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | 698,000 followers | |
| X | Profile | Unknown |
| Not found | ||
| YouTube | Profile | 175,000 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, instagram, x, youtube
- Social follower counts
- 873,000 followers in total
- YouTube channel
- 789 videos, 175,000 subscribers, last upload 25 Sep 2026
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- DigiCert Inc
- Certificate type
- OV
- Certificate expires
- 10 Apr 2027
- Nameservers
- ns1-pchnet.paypal.com
ns2-pchnet.paypal.com
pdns100.ultradns.com
pdns100.ultradns.net - Address
- 151.101.3.1
151.101.195.1
162.159.141.96
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