rugs.com
Unclaimed- Rating
- 4.8 ⭐⭐⭐⭐⭐ on SmartCustomer
- Reviews
- 12,902 reviews
- Years in business
- 31 years
- Address
- 852 Gold Hill Rd., Ste 201 Fort Mill, SC 29708
- Email address
- info@rugs.com
- Phone number
- +1 800-818-4097
- Contact page
- rugs.com/customer-service/contact
- Website
- rugs.com
Rugs, Discount Area Rugs on Sale | Rugs.comShop our endless selection of designer rugs at great prices. Discount Rugs. Lowest prices online.
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title="See the full Truth Signal report on rugs.com">
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alt="Truth Signal truth score for rugs.com"
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loading="lazy" decoding="async">
</a>Summary
Get MarkdownIs rugs.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 4 of its pages: contact, returns, terms and privacy. Its website address was registered 31 years ago, and is locked against transfer to someone else. It has 6,015 reviews on Trustpilot. Customers have left 6,887 reviews on SmartCustomer, averaging 4.8 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 4 of its pages · contact, returns, terms and privacy.
- Its website address was registered 31 years ago.
- 6,015 reviews on Trustpilot.
- Great independent reputation · 6,887 reviews on SmartCustomer, rated 4.8 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.
How to check if rugs.com is legit
8 clear · 2 for informationTo check if rugs.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about rugs.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US · BBB rating A-For information
- The Better Business Bureau rates it A-, and accredits it; 36 of its 59 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its terms are governed by the laws of United States, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its delivery page says it ships to the US
- Better Business Bureau profile
- Found
- BBB rating
- A-
- BBB accredited
- Yes
- BBB complaints closed in three years
- 59
- BBB complaints closed in twelve months
- 27
- BBB complaints resolved to the customer's satisfaction
- 36
- BBB complaint types
- Product Issues: 22, Service or Repair Issues: 19, Delivery Issues: 13, Order Issues: 2, Sales and Advertising Issues: 2, Customer Service Issues: 1
- BBB customer reviews
- 2,979
- BBB reasons for rating
- 59 complaint(s) filed against business
- BBB business started
- 2 Oct 2018
- BBB file opened
- 31 Jan 2020
Domain registrationIts website address was registered 31 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 31 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 4 of its pages: contact, returns, terms and privacyClear
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Contact phone number found
- +1 800-818-4097
Quoted word for word from rugs.com.
- How long you have to return
- “Free Shipping + Free 30 Day Returns” Returns page
- Do returns cost anything
- “Free Shipping + Free Returns” Returns page
Customer reviews6,015 reviews on Trustpilot · SmartCustomer 4.8 stars from 6,887 reviewsClear
- 6,015 reviews on Trustpilot
- Rated 4.8 stars out of 5 from 6,887 reviews on SmartCustomer
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 6,015 |
| SmartCustomer | 4.8 out of 5 | 6,887 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 2
- SmartCustomer rating
- 4.8 out of 5
- SmartCustomer review count
- 6,887
- Trustpilot review count
- 6,015
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 20,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 29 years agoClear
- Website archive history
- 29 years
- Wikipedia page
- no
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 162,151 followers on FacebookClear
- Its YouTube channel has 575 subscribers and 286 videos, the latest uploaded 311 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 162,151 followers | |
| Profile | 126,000 followers | |
| X | Profile | 151 followers |
| Profile | 936 followers | |
| YouTube | Profile | 575 subscribers |
| TikTok | Profile | 12,600 followers |
- Social platforms with discovered profiles
- facebook, instagram, linkedin, tiktok, x, youtube
- Social follower counts
- 302,413 followers in total
- YouTube channel
- 286 videos, 575 subscribers, last upload 311 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spamClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Certificate issuer
- GlobalSign nv-sa
- Certificate type
- DV
- Certificate expires
- 8 Mar 2027
- Nameservers
- ns0.dnsmadeeasy.com
ns1.dnsmadeeasy.com
ns2.dnsmadeeasy.com
ns3.dnsmadeeasy.com
ns4.dnsmadeeasy.com - Address
- 151.101.66.217
151.101.130.217
151.101.194.217
151.101.2.217
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