reservations.com

Website

reservations.com

Reservations.com | Official site | Deals & Discounts for Hotel Reservations - Reservations.comEnjoy up to 60% off on all hotel bookings for top destinations only at Reservations.com. Make your hotel reservations now to save more.

youtube.com

Reservations.com FOX2 InterviewThe latest video on its YouTube channel

UnclaimedChecked on 24 Oct 2026, 18:24

Own this business? See what is holding the score back.

Truth score

Truth score 76 out of 100, High truth signals. Customer satisfaction: mostly satisfied

76/ 100

High truth signals

Business details

Category: Hotels and accommodation
Sells: Services
Kind of seller: Agent or reseller
Licensed trade: No licence normally needed
Domain age: 30 years
Address: 11780 U.S. Highway One, Suite N600, Palm Beach Gardens, FL 33408
Email address: Not found
Phone number: +1 888-385-6609
Contact page: reservations.com/contact-us
Website: reservations.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot5,152 reviews

SmartCustomer7,481 reviews4.0

Reviews.io141 reviews1.1

Total12,774

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is reservations.com legit and trustworthy? Truth score 76 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

reservations.com's website address was registered 30 years ago, and is locked against transfer to someone else. It has 5,152 reviews on Trustpilot. Customers have left 7,481 reviews on SmartCustomer, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 141 reviews on Reviews.io average only 1.1 stars out of 5. We could not find an archive history for its website or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

Its website address was registered 30 years ago.
5,152 reviews on Trustpilot.
Great independent reputation · 7,481 reviews on SmartCustomer, rated 4.0 stars out of 5.
No malware or phishing warnings found for its website.

Be cautious

A substantial number of independent reviews (141 on Reviews.io), but it falls short with only 1.1 stars out of 5.

Not found

Web history and authority information was not found from our checks.
Email address information was not found from our checks.

What they offer

Enjoy up to 60% off on all hotel bookings for top destinations only at Reservations.com. Make your hotel reservations now to save more.

— Reservations.com, in their own words

Getting help

Reservations.com offers support and help through their help page, which can be found in the sources below.

Customer stories: Reviews

SourcesIts homepage CUSTOMER SUPPORT Reviews

Latest YouTube video

Correct as of 24 Oct 2026, 18:24

How to check if reservations.com is legit

To check if reservations.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about reservations.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the UK and the US

Country

Where the company is based: US
Why we believe that: the site's structured data states its country, its terms are governed by the laws of Florida, its phone number starts +1, its postcode is a US zip code
Which countries the company serves: UK, US
Why we believe that: its structured data names the area it serves

Domain registrationIts website address was registered 30 years ago

Its website address is locked against being transferred to someone else

Domain age: 30 years
Domain transfer lock enabled: Yes

Website detailsWe read 4 of its pages: contact, about, terms and privacy

Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +1 888-385-6609
Contact page found: Contact page

What its pages say

Quoted word for word from reservations.com.

Phone support: “Call us for Bookings: +1-888-385-6609” Contact page
In their own words: “At Reservations.com we are passionate about our vision to provide all travelers with personalized experiential travel planning and redefine the booking and travel planning experience for today’s travelers by providing personalized services, at scale. At a time when other companies are scaling back phone support, Reservations.com is investing to bring back the human element and expand its customer support organization to offer round the clock, personalized phone assistance. Our highly trained team is prepared to guide you through the booking process.” About page

SourcesHomepage Terms page Privacy page About page Contact page

Reputation and track record

Customer reviews12,774 reviews across 3 platforms, rated 1.1 to 4.0 out of 5

Platform	Rating	Reviews
Trustpilot	Unknown	5,152
SmartCustomer	4.0 out of 5	7,481
G2	Not found
Capterra	Not found
Reviews.io	1.1 out of 5	141
Feefo	Not found
Trustindex	Not found
Google	Not checked

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier
It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 100,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 100,000 sites

Web history and authoritynothing known

nothing recorded

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 222 subscribers on YouTube

Its YouTube channel has 222 subscribers and 17 videos, the latest uploaded on 10 Aug 2021

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	Unknown
X	Profile	Unknown
LinkedIn	Profile	Unknown
YouTube	Profile	222 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, linkedin, x, youtube
Social follower counts: 222 followers in total
YouTube channel: 17 videos, 222 subscribers, last upload 10 Aug 2021

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data

Collects where you are.: “Subject to your privacy settings, we access information that you provide to a social media provider regarding your respective locations (“Location Data”) to provide you with relevant content.”
May send your data to other countries.: “With regard to EEA Data, ResGroup shall not transfer (and shall not permit any third party to transfer) such data in any territory outside of the European Economic Area (EEA) unless it takes such measures to ensure that such transfer of EEA Data is consistent with the requirements of Chapter V of the GDPR.”
May make automated decisions or build a profile about you.: “Where such automated decision-making occurs, you have the right to obtain human intervention, express your point of view, and contest the decision.”
Says how long it keeps your data.: “Data Retention: We retain your mobile phone number for 12 months after your travel date for customer service purposes, then securely delete it unless we have another legal basis for retention.”

SourceIts privacy policy

Tracking tools on its homepageGoogle Tag Manager and Google Ads

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.
Google Ads: Tracks what you do to show you Google adverts.

Uses Cookiebot to ask which cookies you allow.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.