# Reservations.com (reservations.com)

Is reservations.com legit and trustworthy? Truth score 76 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 76 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot · 5,152 reviews · rating not read; SmartCustomer 4.0 · 7,481 reviews; Reviews.io 1.1 · 141 reviews
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Hotels and accommodation
- Sells: Services
- Kind of seller: Agent or reseller
- Licensed trade: No licence normally needed
- Domain age: 30 years
- Address: 11780 U.S. Highway One, Suite N600, Palm Beach Gardens, FL 33408
- Email address: Not found
- Phone number: +1 888-385-6609
- Contact page: https://reservations.com/contact-us
- Website: https://reservations.com/
- Social media: Facebook https://www.facebook.com/reservationscom/, Instagram https://www.instagram.com/reservationscom/, X https://twitter.com/reservationscom, LinkedIn https://www.linkedin.com/company/reservations.com, YouTube https://www.youtube.com/channel/UCZmBXxs3zcJubOV2XpLhTsQ
- Latest YouTube video: Reservations.com  FOX2 Interview https://www.youtube.com/watch?v=SVvuHF-v3Do

## Summary

reservations.com's website address was registered 30 years ago, and is locked against transfer to someone else. It has 5,152 reviews on Trustpilot. Customers have left 7,481 reviews on SmartCustomer, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 141 reviews on Reviews.io average only 1.1 stars out of 5. We could not find an archive history for its website or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 30 years ago (source: rdap)
- 5,152 reviews on Trustpilot (source: reviews)
- Great independent reputation: 7,481 reviews on SmartCustomer, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (141 on Reviews.io), but it falls short with only 1.1 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Email address information was not found from our checks. (source: website)

## How to check if reservations.com is legit

To check if reservations.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about reservations.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the UK and the US (For information)
- Who they are: Domain registration: Its website address was registered 30 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://reservations.com/contact-us), about (https://reservations.com/about-us), terms (https://reservations.com/terms), privacy (https://reservations.com/policy)
- Reputation and track record: Customer reviews: 12,774 reviews across 3 platforms, rated 1.1 to 4.0 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 222 subscribers on YouTube (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from reservations.com's own pages.

- Phone support: “Call us for Bookings: +1-888-385-6609” (https://www.reservations.com/contact-us)
- In their own words: “At Reservations.com we are passionate about our vision to provide all travelers with personalized experiential travel planning and redefine the booking and travel planning experience for today’s travelers by providing personalized services, at scale. At a time when other companies are scaling back phone support, Reservations.com is investing to bring back the human element and expand its customer support organization to offer round the clock, personalized phone assistance. Our highly trained team is prepared to guide you through the booking process.” (https://www.reservations.com/about-us)

## Cite

Truth Signal, Reservations.com: truth score 76 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/reservations.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/reservations.com