Summary
Get MarkdownIs privacy.com legit and trustworthy? Truth score 81 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.
We read 3 of its pages: about, terms and privacy. Its website address was registered 30 years ago, and is locked against transfer to someone else. It is on 3 social media platforms (Facebook, X and YouTube), with its largest audience of 16,400 followers on X. Customers have left 3,327 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2 reviews on SmartCustomer average only 1.0 stars out of 5.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 3 of its pages · about, terms and privacy.
- Its website address was registered 30 years ago.
- It is on 3 social media platforms (Facebook, X and YouTube); the largest audience is 16,400 followers on X.
- Great independent reputation · 3,327 reviews on Trustpilot, rated 4.0 stars out of 5.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A low number of independent reviews (2 on SmartCustomer), but it falls short with only 1.0 stars out of 5.
How to check if privacy.com is legit
1 be cautious · 7 clear · 2 for informationTo check if privacy.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about privacy.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US · BBB rating A+For information
- The Better Business Bureau rates it A+, and accredits it; 8 of its 39 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- its phone number starts +1, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage
- Better Business Bureau profile
- Found
- BBB rating
- A+
- BBB accredited
- Yes
- BBB complaints closed in three years
- 39
- BBB complaints closed in twelve months
- 12
- BBB complaints resolved to the customer's satisfaction
- 8
- BBB complaint types
- Service or Repair Issues: 11, Billing Issues: 10, Product Issues: 9, Customer Service Issues: 6, Order Issues: 2, Delivery Issues: 1
- BBB customer reviews
- 13
- BBB business started
- 15 Jul 2014
- BBB file opened
- 3 Jan 2017
Domain registrationIts website address was registered 30 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 30 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: about, terms and privacyClear
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Contact phone number found
- +1 844-771-8229
Quoted word for word from privacy.com.
- In their own words
- “Our mission is to make payments safer, easier, and more protected for everyone. In 2014, we had an idea for a better way for people to pay. Virtual cards were pretty much unknown then and many of the features we wanted in a payments product didn’t exist.” About page
Customer reviewsRated 1.0 stars out of 5 from 2 reviews on SmartCustomerBe cautious
- Rated 4.0 stars out of 5 from 3,327 reviews on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | 4.0 out of 5 | 3,327 |
| SmartCustomer | 1.0 out of 5 | 2 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 1
- Trustpilot rating
- 4.0 out of 5
- Trustpilot review count
- 3,327
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 500,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 200,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear
- Website archive history
- 27 years
- Wikipedia page
- no
Social presenceIt is on 3 social media platforms (Facebook, X and YouTube); the largest audience is 16,400 followers on XClear
- Its YouTube channel has 480 subscribers and 0 videos
| Platform | Profile | Audience |
|---|---|---|
| Profile | 3,137 followers | |
| Not found | ||
| X | Profile | 16,400 followers |
| Not found | ||
| YouTube | Profile | 480 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, x, youtube
- Social follower counts
- 20,017 followers in total
- YouTube channel
- 0 videos, 480 subscribers, last upload: Unknown
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- Google Trust Services
- Certificate type
- DV
- Certificate expires
- 15 Nov 2026
- Nameservers
- ns-1478.awsdns-56.org
ns-1714.awsdns-22.co.uk
ns-862.awsdns-43.net
ns-91.awsdns-11.com - Address
- 198.202.211.1
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