Truth score 81 out of 100, High truth signals. Customer satisfaction: mostly satisfied

81/ 100

Truth score

High truth signals

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

Trustpilot10,000 reviews4.6

SmartCustomer1,081 reviews4.2

BBB30 of 128 resolvedA+

pristineauction.com

Unclaimed

Rating: 4.6 ⭐⭐⭐⭐⭐ on Trustpilot4.2 ⭐⭐⭐⭐ on SmartCustomer
Reviews: 11,081 reviews
Years in business: 17 years
Address: 1095 E. Salter Drive Phoenix, AZ 85024
Email address: help@pristineauction.com
Phone number: Not found
Contact page: Not found
Website: pristineauction.com

pristineauction.com

Online Sports Memorabilia Auction | Pristine AuctionThe premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!

Checked on 15 Oct 2026, 00:33

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Summary

Get Markdown

Is pristineauction.com legit and trustworthy? Truth score 81 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 2 of its pages: about and privacy. Its website address was registered 17 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 345,000 followers on Facebook. Customers have left 10,000 reviews on Trustpilot, averaging 4.6 stars out of 5. Customers have left 1,081 reviews on SmartCustomer, averaging 4.2 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 2 of its pages · about and privacy.
Its website address was registered 17 years ago.
It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 345,000 followers on Facebook.
Excellent independent reputation · 10,000 reviews on Trustpilot, rated 4.6 stars out of 5.
Great independent reputation · 1,081 reviews on SmartCustomer, rated 4.2 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

Nothing to be cautious about in the 8 checks that answered: no malware or phishing warning, no known data breach, no poor rating at scale.

Not found

Phone number information was not found from our checks.

How to check if pristineauction.com is legit

8 clear · 2 for information

To check if pristineauction.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pristineauction.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsBased in the US; serves the US · BBB rating A+For information

The Better Business Bureau rates it A+, and accredits it; 30 of its 128 complaints closed in three years were resolved to the customer's satisfaction

Country

Where the company is based: US
Why we believe that: its postcode is a US zip code, its Better Business Bureau profile is a US listing
Which countries the company serves: US
Why we believe that: $ prices on its homepage

Better Business Bureau

Better Business Bureau profile: Found
BBB rating: A+
BBB accredited: Yes
BBB complaints closed in three years: 128
BBB complaints closed in twelve months: 36
BBB complaints resolved to the customer's satisfaction: 30
BBB complaint types: Product Issues: 49, Service or Repair Issues: 28, Delivery Issues: 23, Sales and Advertising Issues: 14, Billing Issues: 6, Customer Service Issues: 4, Order Issues: 4
BBB customer reviews: 41
BBB business started: 1 Feb 2010
BBB file opened: 15 Nov 2011

SourcesBBB profile

Domain registrationIts website address was registered 17 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 17 years
Domain transfer lock enabled: Yes

Website detailsWe read 2 of its pages: about and privacyClear

Company contact email is available

Pages foundAbout Privacy

HTTPS enabled: Yes
Contact email or contact form available: Email
Contact phone number found: Not found

What its pages say

Quoted word for word from pristineauction.com.

In their own words: “At Pristine Auction, we're more than an online auction – we're a passionate community of collectors, bringing you the thrill of authentic autographed memorabilia, cards, coins, art, and collectibles. Since our humble beginnings in 2010, we've transformed from a spare bedroom operation to two state-of-the-art facilities spanning over 60,000 square feet in Phoenix, Arizona. Our team, now over 100 strong, shares a commitment to putting our customers and consignors first.” About page

SourcesHomepage About page Privacy page

Reputation and track record

Customer reviewsTrustpilot 4.6 stars from 10,000 reviews · SmartCustomer 4.2 stars from 1,081 reviewsClear

Rated 4.2 stars out of 5 from 1,081 reviews on SmartCustomer
Rated 4.6 stars out of 5 from 10,000 reviews on Trustpilot

Platform	Rating	Reviews
Trustpilot	4.6 out of 5	10,000
SmartCustomer	4.2 out of 5	1,081
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 2
SmartCustomer rating: 4.2 out of 5
SmartCustomer review count: 1,081
Trustpilot rating: 4.6 out of 5
Trustpilot review count: 10,000

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 50,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 16 years agoClear

Website archive history: 16 years
Wikipedia page: no

Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 345,000 followers on FacebookClear

Its YouTube channel has 28,600 subscribers and 2036 videos, the latest uploaded 7 days ago

Platform	Profile	Audience
Facebook	Profile	345,000 followers
Instagram	Profile	161,000 followers
X	Profile	35,400 followers
LinkedIn	Profile	672 followers
YouTube	Profile	28,600 subscribers
TikTok	Profile	24,500 followers

Social platforms with discovered profiles: facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts: 595,172 followers in total
YouTube channel: 2,036 videos, 28,600 subscribers, last upload 7 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear