Confidence, built on evidence.
in

kucoin.com

Website

kucoin.com
The picture kucoin.com shows when its homepage is shared

Crypto Exchange | Bitcoin Exchange | Bitcoin Trading | KuCoinKuCoin is a trusted crypto exchange to buy, sell, and trade Bitcoin, Ethereum, and 1000+ altcoins—powering secure access to the Web3 economy.

youtube.com

Nothing breaks your heart more than thatThe latest video on its YouTube channel

UnclaimedChecked on

Own this business? See what is holding the score back.

Truth score

Business details

Category
Cryptocurrency exchange or wallet
Memberships
ISO 27001 Its about pageClaimed by the business, not checked.
Sells to
The public
Kind of seller
Sells its own goods or services
Licensed trade
Financial services or credit
Domain age
12 years
Address
Not foundNo address found using the trading company name
Email address
audit@kucoin.com
Phone number
Not found
Contact page
Not found
Website
kucoin.com
Social media

Customer reviews

SiteReviewsRating
SmartCustomer28 reviews1.6
Reviews.io668 reviews1.62
Total6961.6
Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number
Is this your business? Get the code to show this score on your website

Claim this page to show the business controls kucoin.com. Claim this page

<a href="https://truthsignal.com/business/kucoin.com"
   title="See the full Truth Signal report on kucoin.com">
  <img src="https://truthsignal.com/business/kucoin.com/badge.svg"
       alt="Truth Signal truth score for kucoin.com"
       width="210" height="56" style="border:0"
       loading="lazy" decoding="async">
</a>

Summary

Is kucoin.com legit and trustworthy? Truth score 71 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

We read 3 of its pages: about, terms and privacy. Its website address was registered 12 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. Be cautious: its 668 reviews on Reviews.io average only 1.62 stars out of 5. Its 28 reviews on SmartCustomer average only 1.6 stars out of 5. We could not find social media profiles, an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

  • We read 3 of its pages · about, terms and privacy.
  • Its website address was registered 12 years ago.
  • It is among the 5,000 most-visited sites on the internet (Cloudflare Radar).
  • No malware or phishing warnings found for its website.

Be cautious

  • A substantial number of independent reviews (668 on Reviews.io), but it falls short with only 1.62 stars out of 5.
  • A low number of independent reviews (28 on SmartCustomer), but it falls short with only 1.6 stars out of 5.

Not found

  • Social presence information was not found from our checks.
  • Address information was not found from our checks.
  • Phone number information was not found from our checks.

Our technical team has been informed.

What they offer

KuCoin is a trusted crypto exchange to buy, sell, and trade Bitcoin, Ethereum, and 1000+ altcoins—powering secure access to the Web3 economy.
— Kucoin, in their own words
What makes them different
“In late 2013, they sat down in a café and wrote the first lines of code for what would become KuCoin—the People’s Exchange, a platform designed to break down barriers and make crypto accessible to all.” Its about page
Getting help

Kucoin offers support and help through their help page, which can be found in the sources below.

Latest YouTube video

Correct as of

How to check if kucoin.com is legit

To check if kucoin.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about kucoin.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsnothing known
Country
Which countries the company serves
Worldwide
Why we believe that
its pages say it works in 100 or more countries
Domain registrationIts website address was registered 12 years ago
  • Its website address is locked against being transferred to someone else
Domain age
12 years
Domain transfer lock enabled
Yes
Website detailsWe read 3 of its pages: about, terms and privacy
  • Company contact email is available
HTTPS enabled
Yes
Contact phone number found
Not found
Contact page found
Not found
What its pages say

Quoted word for word from kucoin.com.

In their own words
“Guided by our mission to build a dependable infrastructure for the digital asset world, we are dedicated to enabling access to new value and opportunities while ensuring our users are protected at every stage. "An exchange isn't just a stream of numbers on a screen. That's what KuCoin's founder, Michael, told his co-founder Eric back in 2013.” About page

Reputation and track record

Customer reviews696 reviews across 2 platforms, rated 1.6 to 1.62 out of 5
PlatformRatingReviews
TrustpilotUnknownUnknown
SmartCustomer1.6 out of 528
G2Not found
CapterraNot found
Reviews.io1.62 out of 5668
FeefoNot found
TrustindexNot found
GoogleNot checked
Visitor trafficIt is among the 5,000 most-visited sites on the internet (Cloudflare Radar)
  • Real people visited its website in 24 of the last 24 months
  • Real people have visited its website since February 2021 or earlier
Monthly visitor data
Popularity among Chrome users
top 50,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Cloudflare Radar
Popularity across the internet
top 5,000 sites
Web history and authorityFound: wikipedia page
Wikipedia page
yes
SourcesWikipedia
Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn, X and YouTube
  • Its YouTube channel has 135,000 subscribers and 867 videos, the latest uploaded on 23 Oct 2026
PlatformProfileAudience
FacebookProfileUnknown
InstagramProfileUnknown
XProfileUnknown
LinkedInProfileUnknown
YouTubeProfile135,000 subscribers
TikTokNot checked
YouTube channel
867 videos, 135,000 subscribers, last upload 23 Oct 2026

What data this site collects about you

Tracking tools on its homepageNone named in its code

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Uses OneTrust to ask which cookies you allow.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
Malware or phishing threat status
None
Data breach historyNo known data breach involving the company
Known data breaches found
0
Domain and email securityIts email is protected: mail forged in its name goes to spam
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
quarantine
Certificate
Security certificate browsers warn about
No
Certificate issuer
Amazon
Certificate type
DV
Certificate expires
6 Jan 2027
Hosting
Nameservers
ns-1249.awsdns-28.org
ns-1850.awsdns-39.co.uk
ns-280.awsdns-35.com
ns-906.awsdns-49.net
Address
13.224.95.17
13.224.95.21
13.224.95.27
13.224.95.42

Similar businesses