kucoin.com
Website
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Cryptocurrency exchange or wallet
- Memberships
- ISO 27001 Its about pageClaimed by the business, not checked.
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- Financial services or credit
- Domain age
- 12 years
- Address
- Not foundNo address found using the trading company name
- Email address
- audit
@kucoin.com - Phone number
- Not found
- Contact page
- Not found
- Website
- kucoin.com
- Social media
Customer reviews
Summary
Is kucoin.com legit and trustworthy? Truth score 71 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read 3 of its pages: about, terms and privacy. Its website address was registered 12 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. Be cautious: its 668 reviews on Reviews.io average only 1.62 stars out of 5. Its 28 reviews on SmartCustomer average only 1.6 stars out of 5. We could not find social media profiles, an address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 3 of its pages · about, terms and privacy.
- Its website address was registered 12 years ago.
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar).
- No malware or phishing warnings found for its website.
Be cautious
- A substantial number of independent reviews (668 on Reviews.io), but it falls short with only 1.62 stars out of 5.
- A low number of independent reviews (28 on SmartCustomer), but it falls short with only 1.6 stars out of 5.
Not found
- Social presence information was not found from our checks.
- Address information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
KuCoin is a trusted crypto exchange to buy, sell, and trade Bitcoin, Ethereum, and 1000+ altcoins—powering secure access to the Web3 economy.
- What makes them different
- “In late 2013, they sat down in a café and wrote the first lines of code for what would become KuCoin—the People’s Exchange, a platform designed to break down barriers and make crypto accessible to all.” Its about page
Kucoin offers support and help through their help page, which can be found in the sources below.
Latest YouTube video
Correct as of
How to check if kucoin.com is legit
To check if kucoin.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about kucoin.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsnothing known
- Which countries the company serves
- Worldwide
- Why we believe that
- its pages say it works in 100 or more countries
Domain registrationIts website address was registered 12 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 12 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 3 of its pages: about, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Not found
Quoted word for word from kucoin.com.
- In their own words
- “Guided by our mission to build a dependable infrastructure for the digital asset world, we are dedicated to enabling access to new value and opportunities while ensuring our users are protected at every stage. "An exchange isn't just a stream of numbers on a screen. That's what KuCoin's founder, Michael, told his co-founder Eric back in 2013.” About page
Reputation and track record
Customer reviews696 reviews across 2 platforms, rated 1.6 to 1.62 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 1.6 out of 5 | 28 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.62 out of 5 | 668 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficIt is among the 5,000 most-visited sites on the internet (Cloudflare Radar)
- Real people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 5,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn, X and YouTube
- Its YouTube channel has 135,000 subscribers and 867 videos, the latest uploaded on 23 Oct 2026
| Platform | Profile | Audience |
|---|---|---|
| Profile | Unknown | |
| Profile | Unknown | |
| X | Profile | Unknown |
| Profile | Unknown | |
| YouTube | Profile | 135,000 subscribers |
| TikTok | Not checked |
- YouTube channel
- 867 videos, 135,000 subscribers, last upload 23 Oct 2026
What data this site collects about you
Tracking tools on its homepageNone named in its code
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 6 Jan 2027
- Nameservers
- ns-1249.awsdns-28.org
ns-1850.awsdns-39.co.uk
ns-280.awsdns-35.com
ns-906.awsdns-49.net - Address
- 13.224.95.17
13.224.95.21
13.224.95.27
13.224.95.42
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