# Kucoin (kucoin.com)

Is kucoin.com legit and trustworthy? Truth score 71 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 71 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from SmartCustomer 1.6 · 28 reviews; Reviews.io 1.62 · 668 reviews; average 1.6
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Cryptocurrency exchange or wallet
- Memberships: ISO 27001 (Claimed by the business, not checked.) https://www.kucoin.com/about-us
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: Financial services or credit
- Domain age: 12 years
- Address: Not found
- Email address: audit@kucoin.com
- Phone number: Not found
- Contact page: Not found
- Website: https://kucoin.com/
- Social media: Facebook https://www.facebook.com/kucoinofficial, Instagram https://www.instagram.com/kucoinexchange/, X https://twitter.com/KuCoinCom, LinkedIn https://www.linkedin.com/company/kucoin, YouTube https://www.youtube.com/c/KuCoinExchange
- Latest YouTube video: Nothing breaks your heart more than that https://www.youtube.com/watch?v=98y0fafPFTY

## Summary

We read 3 of its pages: about, terms and privacy. Its website address was registered 12 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. Be cautious: its 668 reviews on Reviews.io average only 1.62 stars out of 5. Its 28 reviews on SmartCustomer average only 1.6 stars out of 5. We could not find social media profiles, an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 3 of its pages: about, terms and privacy (source: website)
- Its website address was registered 12 years ago (source: rdap)
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (668 on Reviews.io), but it falls short with only 1.62 stars out of 5 (source: reviews)
- A low number of independent reviews (28 on SmartCustomer), but it falls short with only 1.6 stars out of 5 (source: reviews)

## Not found

- Social presence information was not found from our checks. (source: social)
- Address information was not found from our checks. (source: registry)
- Phone number information was not found from our checks. (source: website)

## How to check if kucoin.com is legit

To check if kucoin.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about kucoin.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 12 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: about, terms and privacy (Clear). Pages found: about (https://kucoin.com/about-us), terms (https://kucoin.com/support/47185419968079), privacy (https://kucoin.com/support/47497300093764)
- Reputation and track record: Customer reviews: 696 reviews across 2 platforms, rated 1.6 to 1.62 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from kucoin.com's own pages.

- In their own words: “Guided by our mission to build a dependable infrastructure for the digital asset world, we are dedicated to enabling access to new value and opportunities while ensuring our users are protected at every stage. "An exchange isn't just a stream of numbers on a screen. That's what KuCoin's founder, Michael, told his co-founder Eric back in 2013.” (https://www.kucoin.com/about-us)

## Could not be checked this time

- social, news

## Cite

Truth Signal, Kucoin: truth score 71 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/kucoin.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/kucoin.com