koifootwear.com

Website

koifootwear.com

Independent Footwear, Mary Janes & platform shoes – KOI footwearKOI Footwear is an independent British brand born in Manchester. From classic Mary Janes to iconic platform boots, we design bold shoes with edge, attitude, and roots in the city that made us.

UnclaimedChecked on 3 Nov 2026, 11:16

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Truth score

Truth score 94 out of 100, High truth signals. Customer satisfaction: mostly satisfied

94/ 100

High truth signals

Top 1% of businesses we’ve checked

Business details

Category: Shoes
Years in business: 10 years
Founded by: Uzair Ahmad
Sells: Physical goods
Sells to: The public
Kind of seller: Sells its own goods or services
Licensed trade: No licence normally needed
Domain age: 10 years
Address: 2-16 Charter Street, Manchester, M3 1LY, United Kingdom
Email address: help@koifootwear.com
Phone number: +44 7884 199278
Contact page: Not found
Website: koifootwear.com
Social media

Customer reviews

SiteReviewsRating

Trustpilot21,792 reviews4.0

App Store20 ratings4.7

Reviews.io10 reviews1.4

Total21,8224.0

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

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Summary

Is koifootwear.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 6 of 11 public checks clear, 1 to be cautious about, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

koifootwear.com is run by Koi Footwear Limited, an active UK company registered at Companies House 10 years ago. Its website address was registered 10 years ago, and is locked against transfer to someone else. Customers have left 21,792 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 10 reviews on Reviews.io average only 1.4 stars out of 5. We could not find an archive history for its website or social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

An active UK company registered at Companies House, set up 10 years ago.
Its website address was registered 10 years ago.
Excellent independent reputation · 21,792 reviews on Trustpilot, rated 4.0 stars out of 5.
The postcode on its website matches its registered office at Companies House.
No malware or phishing warnings found for its website.

Be cautious

A low number of independent reviews (10 on Reviews.io), but it falls short with only 1.4 stars out of 5.

Not found

Web history and authority information was not found from our checks.
Social presence information was not found from our checks.

Our technical team has been informed.

What they offer

KOI Footwear is an independent British brand born in Manchester. From classic Mary Janes to iconic platform boots, we design bold shoes with edge, attitude, and roots in the city that made us.

— Koi Footwear Limited, in their own words

Best for: “Bold, collectable designs on silhouettes built for real-world wear, so the drama survives the daily commute.” Its about page
What makes them different: “I'd walk through shops and marketplaces and everything felt the same, and after a while I started to wonder if I was the only one who noticed it.” Its about page
Customer results: “Don't take our word for anything: read what real customers say on Trustpilot .” Its about page

Getting help

Koi Footwear Limited offers support and help through their help page, which can be found in the sources below.

Customer stories: ★ Reviews on Trustpilot
Promises: Warranty

SourcesIts homepage Its about page Contact / Help Warranty

How to check if koifootwear.com is legit

To check if koifootwear.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about koifootwear.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsAn active UK company registered at Companies House, set up 10 years ago

Its registered office at Companies House is 2-16 Charter Street, Manchester, M3 1LY, United Kingdom
Its latest accounts at Companies House run to 31 August 2025
Its directors and owners are named at Companies House
It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK
Why we believe that: it is registered at Companies House as KOI FOOTWEAR LIMITED, the site's structured data states its country, its legal pages give an address in England and Wales, its terms are governed by the laws of England and Wales, its VAT number starts GB, its phone number starts +44, its postcode is a UK postcode
Which countries the company serves: Europe, UK, Ireland, US, Worldwide
Why we believe that: $ prices on its homepage, its delivery page says it ships to Europe, its delivery page says it ships to the UK, its delivery page says it ships worldwide, its delivery page says it ships to Ireland

Registration

Companies House registration: Registered as KOI FOOTWEAR LIMITED
Data protection registration (ICO): Registered
VAT number: GB255973661

Companies House register

Company found in official company register: Yes
Registered company name: KOI FOOTWEAR LIMITED
Company status: active
Company age: 10 years
Registered address: 2-16 Charter Street, Manchester, M3 1LY, United Kingdom
Accounts overdue: No
Confirmation statement overdue: No
Insolvency history: No
Registered office in dispute: No
Filing history consistent: Yes
ICO data-protection fee payer: Yes
Registered to do: 47721 Retail sale of footwear in specialised stores
47910 Retail sale via mail order houses or via Internet
Company type: Private limited company

Size and borrowing

Accounts filed: Small company accountsFiled by a small company, with less detail.
Secured loans (charges): 0No secured loans outstanding at Companies House.

SourcesCompanies House ICO register entry

Domain registrationIts website address was registered 10 years ago

Its website address is locked against being transferred to someone else

Domain age: 10 years
Domain transfer lock enabled: Yes

Website detailsWe read 4 of its pages: contact, about, returns and terms

Company contact email is available
Company contact phone number is available

HTTPS enabled: Yes
Contact phone number found: +44 7884 199278
Contact page found: Contact page
Sources agreeing on postcode: 2

What its pages say

Quoted word for word from koifootwear.com.

In their own words: “KOI is an independent British fashion brand born in Manchester, making alternative footwear and clothing for people who refuse to blend in. [the grey] Somewhere along the way the world settled for being boring. I'd walk through shops and marketplaces and everything felt the same, and after a while I started to wonder if I was the only one who noticed it.” About page
Faulty or damaged items: “Unworn, tried on carpet only, in the original box Extra £5 off your refund if the box is missing, damaged or has labels stuck to it £3.99 processing, deducted from refund” Returns page
Who you're buying from: “Our company registration number is 10434810, our VAT number is 255973661 and our registered office is at 2-16 Charter Street, Manchester, United Kingdom, M3 1LY.” Terms page

SourcesHomepage Terms page Contact page About page Returns page Terms conditions

Reputation and track record

Customer reviews21,812 reviews across 2 platforms, rated 4.0 to 4.7 out of 5

Platform	Rating	Reviews
Trustpilot	4.0 out of 5	21,792
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	1.4 out of 5	10
Feefo	Not found
Trustindex	Not found
Google	Not checked

App StoreIts app, KOI Footwear., is on Apple's App Store, rated 4.7 out of 5 from 20 ratings, counted in the reviews total.

App: KOI Footwear.
App Store page: https://apps.apple.com/gb/app/koi-footwear/id6740345669
App Store rating: 4.7 out of 5
App Store ratings: 20

Visitor trafficReal people visited its website in 24 of the last 24 months

Real people have visited its website since February 2021 or earlier

Monthly visitor data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authoritynothing known

nothing recorded

Social presenceIts website links to its profiles on Facebook, Instagram and TikTok

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	Unknown
X	Not checked
LinkedIn	Not checked
YouTube	Not checked
TikTok	Profile	133,400 followers

What data this site collects about you

Tracking tools on its homepageGoogle Analytics, Google Tag Manager, Microsoft Clarity and Klaviyo

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Analytics: Counts your visits and what you look at.
Google Tag Manager: Loads other tracking tools, which may not be listed here.
Microsoft Clarity: Records how you move, scroll and click on the page.
Klaviyo: Tracks what you look at, for its marketing emails.

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.