# Koi Footwear Limited (koifootwear.com)

Is koifootwear.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 6 of 11 public checks clear, 1 to be cautious about, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 94 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4.0 · 21,792 reviews; App Store 4.7 · 20 ratings; Reviews.io 1.4 · 10 reviews; average 4.0
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Category: Shoes
- Years in business: 10 years
- Founded by: Uzair Ahmad
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 10 years
- Address: 2-16 Charter Street, Manchester, M3 1LY, United Kingdom
- Email address: help@koifootwear.com
- Phone number: +44 7884 199278
- Contact page: Not found
- Website: https://koifootwear.com/
- Social media: Facebook https://www.facebook.com/KoiFootwear/, Instagram https://instagram.com/koifootwear, TikTok https://tiktok.com/@koifootwear
- Registered to do: 47721 Retail sale of footwear in specialised stores; 47910 Retail sale via mail order houses or via Internet

## Summary

koifootwear.com is run by Koi Footwear Limited, an active UK company registered at Companies House 10 years ago. Its website address was registered 10 years ago, and is locked against transfer to someone else. Customers have left 21,792 reviews on Trustpilot, averaging 4.0 stars out of 5. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 10 reviews on Reviews.io average only 1.4 stars out of 5. We could not find an archive history for its website or social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- An active UK company registered at Companies House, set up 10 years ago (source: companies_house)
- Its website address was registered 10 years ago (source: rdap)
- Excellent independent reputation: 21,792 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- The postcode on its website matches its registered office at Companies House (source: facts)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (10 on Reviews.io), but it falls short with only 1.4 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)

## How to check if koifootwear.com is legit

To check if koifootwear.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about koifootwear.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: An active UK company registered at Companies House, set up 10 years ago (Clear)
- Who they are: Domain registration: Its website address was registered 10 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, returns and terms (Clear). Pages found: contact (https://koifootwear.com/pages/cshelp), about (https://koifootwear.com/pages/about-us-page), returns (https://koifootwear.com/pages/shipping-returns), terms (https://koifootwear.com/pages/terms)
- Reputation and track record: Customer reviews: 21,812 reviews across 2 platforms, rated 4.0 to 4.7 out of 5 (Be cautious)
- Reputation and track record: App Store: Its app, KOI Footwear., is on Apple's App Store, rated 4.7 out of 5 from 20 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram and TikTok (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from koifootwear.com's own pages.

- In their own words: “KOI is an independent British fashion brand born in Manchester, making alternative footwear and clothing for people who refuse to blend in. [the grey] Somewhere along the way the world settled for being boring. I'd walk through shops and marketplaces and everything felt the same, and after a while I started to wonder if I was the only one who noticed it.” (https://www.koifootwear.com/pages/about-us-page)
- Faulty or damaged items: “Unworn, tried on carpet only, in the original box Extra £5 off your refund if the box is missing, damaged or has labels stuck to it £3.99 processing, deducted from refund” (https://www.koifootwear.com/pages/shipping-returns)
- Who you're buying from: “Our company registration number is 10434810, our VAT number is 255973661 and our registered office is at 2-16 Charter Street, Manchester, United Kingdom, M3 1LY.” (https://www.koifootwear.com/pages/terms-conditions)

## Could not be checked this time

- social

## Cite

Truth Signal, Koi Footwear Limited: truth score 94 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/koifootwear.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/koifootwear.com