# Evri (evri.com)

Is evri.com legit and trustworthy? Truth score 76 out of 100, high truth signals: 7 of 11 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 76 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 5,757,143 reviews; Reviews.io 1.08 · 6,936 reviews; App Store 4.5 · 429,085 ratings; average 4.0
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Category: Courier and parcel delivery
- Years in business: 26 years
- Founded: 2022
- Owned by: Hermes
- Places to visit: 2 stores (Chelmsford, Norwich)
- Sells: Services
- Kind of seller: Sells its own goods or services
- Domain age: 23 years
- Address: Capitol House 1 Capitol Close, Morley, Leeds, West Yorkshire, LS27 0WH
- Email address: returnssupport@evri.com
- Phone number: +44 330 808 5456
- Contact page: https://evri.com/contact-us
- Website: https://evri.com/
- Social media: Facebook https://www.facebook.com/evridelivery, Instagram https://www.instagram.com/evridelivery/, LinkedIn https://www.linkedin.com/company/evridelivery, YouTube https://www.youtube.com/c/evridelivery
- Registered to do: 49410 Freight transport by road; 52102 Operation of warehousing and storage facilities for air transport; 52103 Operation of warehousing and storage facilities for land transport
- Previous names: HERMES PARCELNET LIMITED (29 Apr 2009 to 15 May 2024); PARCELNET LIMITED (7 Jun 2000 to 29 Apr 2009); PARCELNET LOGISTICS LIMITED (22 Dec 1999 to 7 Jun 2000)
- Latest YouTube video: The Evri Pride Month Bake Off in Partnership with LGBTQ+ Charity Out Together https://www.youtube.com/watch?v=owYogBuw8sw

## Summary

evri.com is run by Evri Limited, part of Hermes, an active UK company registered at Companies House 26 years ago, and was founded in 2022. Customers have left 5,757,143 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 6,936 reviews on Reviews.io average only 1.08 stars out of 5. We could not find social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: email read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- An active UK company registered at Companies House, set up 26 years ago (source: companies_house)
- Excellent independent reputation: 5,757,143 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A large number of independent reviews (6,936 on Reviews.io), but it falls short with only 1.08 stars out of 5 (source: reviews)

## Not found

- Social presence information was not found from our checks. (source: social)

## How to check if evri.com is legit

To check if evri.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about evri.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: An active UK company registered at Companies House, set up 26 years ago (Clear)
- Who they are: Domain registration: Its website address was registered 23 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://evri.com/contact-us), about (https://evri.com/about-us), returns (https://evri.com/return-a-parcel), delivery (https://evri.com/corporate-parcel-delivery), terms (https://evri.com/terms-and-conditions), privacy (https://evri.com/privacy-policy)
- Reputation and track record: Customer reviews: 6,193,164 reviews across 3 platforms, rated 1.08 to 4.5 out of 5 (Be cautious)
- Reputation and track record: App Store: Its app, Evri, is on Apple's App Store, rated 4.5 out of 5 from 429,085 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from evri.com's own pages.

- Phone support: “Call us if you need a customer service advisor to investigate a problem with your parcel’s delivery, collection, payment or label.” (https://www.evri.com/contact-us)
- In their own words: “From our roots as a mail order company nearly 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Evri launched in March 2022 following a successful rebrand from Hermes UK. Now, with our friendly team of 20,000+ couriers, 10,000+ local one-stop ParcelShops and Lockers and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel in the UK and to more than 220 international destinations.” (https://www.evri.com/about-us)
- How long you have to return: “Please allow 14 days from the time you handed over your item for return.” (https://www.evri.com/return-a-parcel)
- Do returns cost anything: “Costs vary for different sellers and retailers, and some offer free returns with us.” (https://www.evri.com/return-a-parcel)

## Could not be checked this time

- social, charity, regulators, trustindex

## Cite

Truth Signal, Evri: truth score 76 out of 100, legitimacy confidence High, assessed 2026-10-27, https://truthsignal.com/business/evri.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/evri.com