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royalmail.com

Website

royalmail.com
The picture royalmail.com shows when its homepage is shared

Home │ Royal Mail Group LtdTrust Royal Mail to send your parcels and letters. Compare prices for posting in the UK and abroad, and send parcels and mail across the UK and internationally.

UnclaimedChecked on

Own this business? See what is holding the score back.

Truth score

Business details

Category
Courier and parcel delivery
Founded
2001
Owned by
International Distribution Services
Places to visit
627 placesLondon (14), Leeds (2), Barnsley (2), Newport (2), Downham Market (2) and more
Sells
Services
Sells to
The public and businesses
Kind of seller
Sells its own goods or services
Licensed trade
Other licensed trade
Domain age
31 years
Address
185 Farringdon Road London EC1A 1AA
Email address
Not found
Phone number
+44 845 795 0950
Contact page
royalmail.com/app/contact
Website
royalmail.com
Social media

Customer reviews

SiteReviewsRating
Trustpilot139,004 reviews
SmartCustomer88 reviews2.1
Reviews.io21 reviews1.71
App Store2 ratings5.0
Total139,115
Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number
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Summary

Is royalmail.com legit and trustworthy? Truth score 75 out of 100, high truth signals: 7 of 11 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

We read 5 of its pages: contact, returns, delivery, terms and privacy. Its website address was registered 31 years ago, and is locked against transfer to someone else. It has 139,004 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 88 reviews on SmartCustomer average only 2.1 stars out of 5. Its 21 reviews on Reviews.io average only 1.71 stars out of 5. We could not find social media profiles or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Positives

  • We read 5 of its pages · contact, returns, delivery, terms and privacy.
  • Its website address was registered 31 years ago.
  • 139,004 reviews on Trustpilot.
  • No malware or phishing warnings found for its website.

Be cautious

  • A low number of independent reviews (88 on SmartCustomer), but it falls short with only 2.1 stars out of 5.
  • A low number of independent reviews (21 on Reviews.io), but it falls short with only 1.71 stars out of 5.

Not found

  • Social presence information was not found from our checks.
  • Email address information was not found from our checks.

Our technical team has been informed.

What they offer

Trust Royal Mail to send your parcels and letters. Compare prices for posting in the UK and abroad, and send parcels and mail across the UK and internationally.
— Home │ Royal Mail Group Ltd, in their own words
Where to find them
EdinburghGlasgowBelfastManchesterBirminghamLondon3431338314124378125964335324

627 places

London (14)Leeds (2)Barnsley (2)Newport (2)Downham Market (2)Liverpool (2)Port Talbot (2)Cinderford (2)Leiston (2)AbergavennyLampeterCaerwentand 76 more towns518 with no town given

Numbers are places close together. Positions from OpenStreetMap contributors.

Getting help

Home │ Royal Mail Group Ltd offers support and help through their help page, which can be found in the sources below.

How to check if royalmail.com is legit

To check if royalmail.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about royalmail.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsPart of International Distribution Services; founded in 2001 (Wikipedia)
Country
Where the company is based
UK
Why we believe that
the site's structured data states its country, its legal pages give an address in England and Wales, its terms are governed by the laws of England and Wales, its VAT number starts GB, its phone number starts +44, its postcode is a UK postcode
Which countries the company serves
UK
Why we believe that
£ prices on its homepage, its delivery page says it ships to the UK
Registration
VAT number
GB243170002
From Wikipedia
Type (Wikipedia)
privately held company
Industry
postal sector
Parent company
International Distribution Services
Founded
2001
SourcesWikipedia
Domain registrationIts website address was registered 31 years ago
  • Its website address is locked against being transferred to someone else
Domain age
31 years
Domain transfer lock enabled
Yes
Website detailsWe read 5 of its pages: contact, returns, delivery, terms and privacy
  • Company contact phone number is available
HTTPS enabled
Yes
Contact phone number found
+44 845 795 0950
Contact page found
Contact page
What its pages say

Quoted word for word from royalmail.com.

Who you're buying from
“Our registered number is 4138203 and our registered office is at: → 185 Farringdon Road London EC1A 1AA → 2.3 Our VAT registration number is GB243170002. → Security and privacy” Terms page

Reputation and track record

Customer reviews139,113 reviews across 3 platforms, rated 1.71 to 2.1 out of 5
PlatformRatingReviews
TrustpilotUnknown139,004
SmartCustomer2.1 out of 588
G2Not found
CapterraNot found
Reviews.io1.71 out of 521
FeefoNot found
TrustindexNot found
GoogleNot checked
App StoreIts app, Royal Mail Delivery App, is on Apple's App Store, rated 5 out of 5 from 2 ratings, counted in the reviews total.
App
Royal Mail Delivery App
App Store rating
5.0 out of 5
App Store ratings
2
Visitor trafficReal people visited its website in 24 of the last 24 months
  • Real people have visited its website since February 2021 or earlier
  • It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
Monthly visitor data
Popularity among Chrome users
top 5,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Cloudflare Radar
Popularity across the internet
top 50,000 sites
Web history and authorityFound: wikipedia page
Wikipedia page
yes
SourcesWikipedia
Social presenceIts website links to its profiles on Facebook, Instagram, LinkedIn and X
PlatformProfileAudience
FacebookProfileUnknown
InstagramProfileUnknown
XProfile188,500 followers
LinkedInProfileUnknown
YouTubeNot checked
TikTokNot checked

What data this site collects about you

What its privacy policy saysWe found this business stores and uses your data
May make automated decisions or build a profile about you.
“We may use automated decision-making to help us make certain decisions efficiently.”
Says you can ask it to delete your data.
“You have the right to ask us to delete your personal data from our records if there is no legitimate reason for us to continue using it.”
Has a data protection officer you can contact.
“If you would like to exercise any of your data protection rights, make a complaint, or contact our Data Protection Officer, you should fill in our Data Protection Officer’s contact online form .”

Safety

Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
Malware or phishing threat status
None
Data breach historyNo known data breach involving the company
Known data breaches found
0
Domain and email securityIts email is protected: mail forged in its name is blocked
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
reject
Certificate
Security certificate browsers warn about
No
Certificate issuer
Entrust Limited
Certificate type
OV
Certificate expires
25 Feb 2027
Hosting
Nameservers
dns1.consignia.com
dns2.consignia.com
ns1.bt.net
Address
77.95.81.226

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