royalmail.com
Website

Home │ Royal Mail Group LtdTrust Royal Mail to send your parcels and letters. Compare prices for posting in the UK and abroad, and send parcels and mail across the UK and internationally.
Home │ Royal Mail Group LtdTrust Royal Mail to send your parcels and letters. Compare prices for posting in the UK and abroad, and send parcels and mail across the UK and internationally.
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Courier and parcel delivery
- Founded
- 2001
- Owned by
- International Distribution Services
- Places to visit
- 627 placesLondon (14), Leeds (2), Barnsley (2), Newport (2), Downham Market (2) and more
- Sells
- Services
- Sells to
- The public and businesses
- Kind of seller
- Sells its own goods or services
- Licensed trade
- Other licensed trade
- Domain age
- 31 years
- Address
- 185 Farringdon Road London EC1A 1AA
- Email address
- Not found
- Phone number
- +44 845 795 0950
- Contact page
- royalmail.com/
app/ contact - Website
- royalmail.com
- Social media
Customer reviews
Summary
Is royalmail.com legit and trustworthy? Truth score 75 out of 100, high truth signals: 7 of 11 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read 5 of its pages: contact, returns, delivery, terms and privacy. Its website address was registered 31 years ago, and is locked against transfer to someone else. It has 139,004 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 88 reviews on SmartCustomer average only 2.1 stars out of 5. Its 21 reviews on Reviews.io average only 1.71 stars out of 5. We could not find social media profiles or an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 5 of its pages · contact, returns, delivery, terms and privacy.
- Its website address was registered 31 years ago.
- 139,004 reviews on Trustpilot.
- No malware or phishing warnings found for its website.
Be cautious
- A low number of independent reviews (88 on SmartCustomer), but it falls short with only 2.1 stars out of 5.
- A low number of independent reviews (21 on Reviews.io), but it falls short with only 1.71 stars out of 5.
Not found
- Social presence information was not found from our checks.
- Email address information was not found from our checks.
Our technical team has been informed.
What they offer
Trust Royal Mail to send your parcels and letters. Compare prices for posting in the UK and abroad, and send parcels and mail across the UK and internationally.
627 places
Numbers are places close together. Positions from OpenStreetMap contributors.
Home │ Royal Mail Group Ltd offers support and help through their help page, which can be found in the sources below.
How to check if royalmail.com is legit
To check if royalmail.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about royalmail.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsPart of International Distribution Services; founded in 2001 (Wikipedia)
- Where the company is based
- UK
- Why we believe that
- the site's structured data states its country, its legal pages give an address in England and Wales, its terms are governed by the laws of England and Wales, its VAT number starts GB, its phone number starts +44, its postcode is a UK postcode
- Which countries the company serves
- UK
- Why we believe that
- £ prices on its homepage, its delivery page says it ships to the UK
- VAT number
- GB243170002
- Type (Wikipedia)
- privately held company
- Industry
- postal sector
- Parent company
- International Distribution Services
- Founded
- 2001
Domain registrationIts website address was registered 31 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 31 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 5 of its pages: contact, returns, delivery, terms and privacy
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +44 845 795 0950
- Contact page found
- Contact page
Quoted word for word from royalmail.com.
- Who you're buying from
- “Our registered number is 4138203 and our registered office is at: → 185 Farringdon Road London EC1A 1AA → 2.3 Our VAT registration number is GB243170002. → Security and privacy” Terms page
Reputation and track record
Customer reviews139,113 reviews across 3 platforms, rated 1.71 to 2.1 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | 139,004 |
| SmartCustomer | 2.1 out of 5 | 88 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | 1.71 out of 5 | 21 |
| Feefo | Not found | |
| Trustindex | Not found | |
| Not checked |
App StoreIts app, Royal Mail Delivery App, is on Apple's App Store, rated 5 out of 5 from 2 ratings, counted in the reviews total.
- App
- Royal Mail Delivery App
- App Store rating
- 5.0 out of 5
- App Store ratings
- 2
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 5,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 50,000 sites
Web history and authorityFound: wikipedia page
- Wikipedia page
- yes
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- May make automated decisions or build a profile about you.
- “We may use automated decision-making to help us make certain decisions efficiently.”
- Says you can ask it to delete your data.
- “You have the right to ask us to delete your personal data from our records if there is no legitimate reason for us to continue using it.”
- Has a data protection officer you can contact.
- “If you would like to exercise any of your data protection rights, make a complaint, or contact our Data Protection Officer, you should fill in our Data Protection Officer’s contact online form .”
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Security certificate browsers warn about
- No
- Certificate issuer
- Entrust Limited
- Certificate type
- OV
- Certificate expires
- 25 Feb 2027
- Nameservers
- dns1.consignia.com
dns2.consignia.com
ns1.bt.net - Address
- 77.95.81.226
Similar businesses
Other businesses in Courier and parcel delivery and related categories, those most like Home │ Royal Mail Group Ltd first.