Truth score 84 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

84/ 100

Truth score

High truth signals

Customer satisfactionMostly dissatisfiedFrom independent reviews, weighed by their number

Reviews.io1,971 reviews2.6

boots.com

Unclaimed

Rating: 2.6 ⭐⭐⭐ on Reviews.io
Reviews: 1,971 reviews
Years in business: 58 years
Address: Nottingham, NG2 3AA
Email address: Not found
Phone number: +44 345 070 8090
Contact page: boots.com/contact-us
Website: boots.com

boots.com

Boots Uk Limitedboots.com

Beauty | Health | Pharmacy and Prescriptions - BootsShop our extensive range of health and beauty products from leading brands, fragrances for her and him and much more on Boots.com

Checked on 8 Oct 2026, 21:58

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Summary

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Is boots.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

boots.com is run by Boots UK Limited, an active UK company registered at Companies House 58 years ago. Its website address was registered 31 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. The postcode on its website matches its registered office. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 1,971 reviews on Reviews.io average only 2.6 stars out of 5. We could not find an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

An active UK company registered at Companies House, set up 58 years ago.
Its website address was registered 31 years ago.
It has a review page on Trustpilot.
The postcode on its website matches its registered office at Companies House.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

A large number of independent reviews (1,971 on Reviews.io), but it falls short with only 2.6 stars out of 5.

Not found

Email address information was not found from our checks.

How to check if boots.com is legit

1 be cautious · 8 clear · 1 for information

To check if boots.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about boots.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsAn active UK company registered at Companies House, set up 58 years agoClear

Its registered office at Companies House is Nottingham, NG2 3AA
Its latest accounts at Companies House run to 31 August 2025
Its directors and owners are named at Companies House
It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK
Why we believe that: it is registered at Companies House as BOOTS UK LIMITED, its legal pages give an address in England, its terms are governed by the laws of England and Wales, its phone number starts +44, its postcode is a UK postcode
Which countries the company serves: UK, Ireland
Why we believe that: £ prices on its homepage, it publishes pages for 2 countries (hreflang), its delivery page says it ships to the UK

Registration

Companies House registration: Registered as BOOTS UK LIMITED
Data protection registration (ICO): Registered
VAT number: 116300129

Companies House register

Company found in official company register: Yes
Registered company name: BOOTS UK LIMITED
Company status: active
Company age: 58 years
Registered address: Nottingham, NG2 3AA
Accounts overdue: No
Confirmation statement overdue: No
Insolvency history: No
Registered office in dispute: No
Filing history consistent: Yes
Whether registered company activity matches the website: Yes
ICO data-protection fee payer: Yes
Company type: Private limited company

SourcesCompanies House ICO register entry

Domain registrationIts website address was registered 31 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 31 years
Domain transfer lock enabled: Yes

Website detailsWe read 2 of its pages: contact and termsClear

Company contact phone number is available

Pages foundContact Terms

HTTPS enabled: Yes
Contact email or contact form available: Not found
Contact phone number found: +44 345 070 8090
Sources agreeing on postcode: 2

What its pages say

Quoted word for word from boots.com.

Ways to contact them: “If you received a damaged, faulty, incorrect item or missing item, please contact our Customer Services team using the link below.” Contact page

SourcesHomepage Contact page Terms page

Reputation and track record

Customer reviewsRated 2.6 stars out of 5 from 1,971 reviews on Reviews.ioBe cautious

It has a review page on Trustpilot

Platform	Rating	Reviews
Trustpilot	Unknown	Unknown
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	2.6 out of 5	1,971
Feefo	Not found

Independent review platforms: 1
Reviews.io rating: 2.6 out of 5
Reviews.io review count: 1,971

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier
It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)

Google Chrome usage data

Popularity among Chrome users: top 10,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 20,000 sites

Web history and authorityThe Internet Archive first saved a copy of its website 29 years agoClear

Website archive history: 29 years
Wikipedia page: no

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 1,400,000 followers on FacebookClear

Its YouTube channel has 64,300 subscribers and 1438 videos, the latest uploaded 4 days ago

Platform	Profile	Audience
Facebook	Profile	1,400,000 followers
Instagram	Profile	79 followers
X	Profile	176,000 followers
LinkedIn	Profile	385,355 followers
YouTube	Profile	64,300 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, linkedin, x, youtube
Social follower counts: 2,025,734 followers in total
YouTube channel: 1,438 videos, 64,300 subscribers, last upload 4 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear