Summary
Get MarkdownIs chime.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.
We read 2 of its pages: terms and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 192 reviews on SmartCustomer average only 1.2 stars out of 5. We could not find an email address.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.
Positives
- We read 2 of its pages · terms and privacy.
- Its website address was registered 29 years ago.
- It has a review page on Trustpilot.
- Google Safe Browsing shows no malware or phishing warnings for its website.
Be cautious
- A substantial number of independent reviews (192 on SmartCustomer), but it falls short with only 1.2 stars out of 5.
Not found
- Email address information was not found from our checks.
How to check if chime.com is legit
1 be cautious · 7 clear · 2 for informationTo check if chime.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about chime.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Company detailsBased in the US; serves the US; founded in 2012 (Wikipedia) · BBB rating A+For information
- The Better Business Bureau rates it A+, and accredits it; 507 of its 7,743 complaints closed in three years were resolved to the customer's satisfaction
- Where the company is based
- US
- Why we believe that
- the site's structured data states its country, its phone number starts +1, its postcode is a US zip code, its Better Business Bureau profile is a US listing
- Which countries the company serves
- US
- Why we believe that
- $ prices on its homepage, its structured data names the area it serves
- Better Business Bureau profile
- Found
- BBB rating
- A+
- BBB accredited
- Yes
- BBB complaints closed in three years
- 7,743
- BBB complaints closed in twelve months
- 2,882
- BBB complaints resolved to the customer's satisfaction
- 507
- BBB complaint types
- Product Issues: 2,466, Service or Repair Issues: 2,333, Billing Issues: 1,783, Customer Service Issues: 443, Sales and Advertising Issues: 432, Order Issues: 218, Delivery Issues: 66, Facilities Issues: 2
- BBB customer reviews
- 680
- BBB business started
- 20 Aug 2012
- BBB file opened
- 6 Nov 2014
- Type (Wikipedia)
- Public
- Industry
- Financial services
- Founded
- 2012; 14 years ago
- Revenue
- US$2.2 billion (2025)
Domain registrationIts website address was registered 29 years agoClear
- Its website address is locked against being transferred to someone else
- Domain age
- 29 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 2 of its pages: terms and privacyClear
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact email or contact form available
- Not found
- Contact phone number found
- +1 844-244-6363
Customer reviewsRated 1.2 stars out of 5 from 192 reviews on SmartCustomerBe cautious
- It has a review page on Trustpilot
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 1.2 out of 5 | 192 |
| G2 | Not found | |
| Capterra | Not found | |
| Reviews.io | Not found | |
| Feefo | Not found |
- Independent review platforms
- 1
- SmartCustomer rating
- 1.2 out of 5
- SmartCustomer review count
- 192
Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information
- Real people have visited its website since February 2021 or earlier
- It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 50,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 20,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 27 years agoClear
- Website archive history
- 27 years
- Wikipedia page
- yes
Social presenceIt is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 1,000,000 followers on InstagramClear
- Its YouTube channel has 45,200 subscribers and 508 videos, the latest uploaded 9 days ago
| Platform | Profile | Audience |
|---|---|---|
| Profile | 355,000 followers | |
| Profile | 1,000,000 followers | |
| X | Profile | 273,400 followers |
| Not found | ||
| YouTube | Profile | 45,200 subscribers |
| TikTok | Not found |
- Social platforms with discovered profiles
- facebook, instagram, x, youtube
- Social follower counts
- 1,673,600 followers in total
- YouTube channel
- 508 videos, 45,200 subscribers, last upload 9 days ago
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the companyClear
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- reject
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 23 Nov 2026
- Nameservers
- leah.ns.cloudflare.com
marty.ns.cloudflare.com - Address
- 172.64.152.131
104.18.35.125
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