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asos.com

Unclaimed
Rating
1.6 ⭐⭐ on Trustpilot3.03 ⭐⭐⭐ on Reviews.io1.8 ⭐⭐ on SmartCustomer
Reviews
196,216 reviews
Years in business
28 years
Address
Greater London House, Hampstead Road, London, England, NW1 7FB
Email address
Not found
Phone number
Not found
Contact page
Not found
Website
asos.com
asos.com
Image from asos.com

ASOS | Online Shopping for the Latest Clothes & FashionStyle your Moment with ASOS. Discover the latest fashion trends and shop the new collection of clothing, footwear, accessories, beauty and more.

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<a href="https://truthsignal.com/business/asos.com"
   title="See the full Truth Signal report on asos.com">
  <img src="https://truthsignal.com/business/asos.com/badge.svg"
       alt="Truth Signal truth score for asos.com"
       width="210" height="56" style="border:0"
       loading="lazy" decoding="async">
</a>

Is asos.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 7 of 10 public checks clear, 2 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

asos.com is run by ASOS.COM Limited, an active UK company registered at Companies House 28 years ago. Its website address was registered 26 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). The postcode on its website matches its registered office. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 192,000 reviews on Trustpilot average only 1.6 stars out of 5. Its 2,069 reviews on SmartCustomer average only 1.8 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau does not rate it: not enough information, which the BBB says is not a mark against a business (Company based outside BBB Service Area). It has 35 complaints closed in three years. We could not find an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

  • An active UK company registered at Companies House, set up 28 years ago.
  • Its website address was registered 26 years ago.
  • It is among the 5,000 most-visited sites on the internet (Cloudflare Radar).
  • The postcode on its website matches its registered office at Companies House.
  • Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

  • An excellent number of independent reviews (192,000 on Trustpilot), but it falls short with only 1.6 stars out of 5.
  • A large number of independent reviews (2,069 on SmartCustomer), but it falls short with only 1.8 stars out of 5.
  • The Better Business Bureau does not rate it (Company based outside BBB Service Area), and does not accredit it; 35 complaints closed in three years.

Not found

  • Email address information was not found from our checks.
  • Phone number information was not found from our checks.

How to check if asos.com is legit

2 be cautious · 7 clear · 1 for information

To check if asos.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about asos.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are
Company detailsThe Better Business Bureau does not rate it (Company based outside BBB Service Area), and does not accredit it; 35 complaints closed in three yearsBe cautious
  • An active UK company registered at Companies House, set up 28 years ago
  • Its registered office at Companies House is Greater London House, Hampstead Road, London, England, NW1 7FB
  • Its latest accounts at Companies House run to 31 August 2025
  • Its directors and owners are named at Companies House
  • It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
Country
Where the company is based
UK
Why we believe that
it is registered at Companies House as ASOS.COM LIMITED, its legal pages give an address in England, its postcode is a UK postcode, its Better Business Bureau profile is a US listing
Which countries the company serves
Australia, Germany, Denmark, Spain, Europe, France, UK, Italy, Netherlands, Poland, Sweden, US
Why we believe that
£ prices on its homepage, € prices on its homepage, it publishes pages for 11 countries (hreflang)
Registration
Companies House registration
Registered as ASOS.COM LIMITED
VAT number
Not found
Better Business Bureau
Better Business Bureau profile
Found
BBB rating
Not Rated
BBB accredited
No
BBB complaints closed in three years
35
BBB complaints closed in twelve months
16
BBB customer reviews
0
BBB reasons for rating
Company based outside BBB Service Area
BBB file opened
9 Jan 2023
Companies House register
Company found in official company register
Yes
Registered company name
ASOS.COM LIMITED
Company status
active
Company age
28 years
Registered address
Greater London House, Hampstead Road, London, England, NW1 7FB
Accounts overdue
No
Confirmation statement overdue
No
Insolvency history
No
Registered office in dispute
No
Filing history consistent
Yes
Whether registered company activity matches the website
Yes
Company type
Private limited company
Domain registrationIts website address was registered 26 years agoClear
  • Its website address is locked against being transferred to someone else
Domain age
26 years
Domain transfer lock enabled
Yes
Website detailsWe read 2 of its pages: terms and privacyClear
Pages foundTermsPrivacy
HTTPS enabled
Yes
Contact email or contact form available
Not found
Contact phone number found
Not found
Sources agreeing on postcode
2
What its pages say

Quoted word for word from asos.com.

Who you're buying from
“We are registered in England and Wales under company number 03584121 and we have our registered office at Greater London House, Hampstead Road, London, England NW1 7FB.” Terms page
Reputation and track record
Customer reviewsTrustpilot 1.6 stars from 192,000 reviews · SmartCustomer 1.8 stars from 2,069 reviews · Reviews.io 3.03 stars from 2,147 reviewsBe cautious
  • Rated 3.03 stars out of 5 from 2,147 reviews on Reviews.io
  • Rated 1.8 stars out of 5 from 2,069 reviews on SmartCustomer
  • Rated 1.6 stars out of 5 from 192,000 reviews on Trustpilot
PlatformRatingReviews
Trustpilot1.6 out of 5192,000
SmartCustomer1.8 out of 52,069
G2Not found
CapterraNot found
Reviews.io3.03 out of 52,147
FeefoNot found
Independent review platforms
3
Reviews.io rating
3.03 out of 5
Reviews.io review count
2,147
SmartCustomer rating
1.8 out of 5
SmartCustomer review count
2,069
Trustpilot rating
1.6 out of 5
Trustpilot review count
192,000
Visitor trafficIt is among the 5,000 most-visited sites on the internet (Cloudflare Radar)For information
  • Real people visited its website in 24 of the last 24 months (Google Chrome usage data)
  • Real people have visited its website since February 2021 or earlier
Google Chrome usage data
Popularity among Chrome users
top 5,000 sites
First known user traffic
Feb 2021 or earlier
Months with real traffic, of the last 24
24
Traffic pattern
sustained
Rank jump in the last 12 months
none
Rank drop in the last 12 months
none
Cloudflare Radar
Popularity across the internet
top 5,000 sites
Web history and authorityThe Internet Archive first saved a copy of its website 25 years agoClear
Website archive history
25 years
Wikipedia page
no
Social presenceIt is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 607,034 followers on LinkedInClear
  • Its YouTube channel has 115,000 subscribers and 260 videos, the latest uploaded 238 days ago
PlatformProfileAudience
FacebookProfileUnknown
InstagramProfileUnknown
XProfileUnknown
LinkedInProfile607,034 followers
YouTubeProfile115,000 subscribers
TikTokProfileUnknown
Social platforms with discovered profiles
facebook, instagram, linkedin, tiktok, x, youtube
Social follower counts
722,034 followers in total
YouTube channel
260 videos, 115,000 subscribers, last upload 238 days ago
Safety
Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear
Malware or phishing threat status
None
Data breach historyNo known data breach involving the companyClear
Known data breaches found
0
Domain and email securityIts email is protected: mail forged in its name is blockedClear
Email
MX records
Yes
SPF record
Yes
DKIM key
Yes
DMARC record
Yes
DMARC policy
reject
Certificate
Certificate issuer
DigiCert Inc
Certificate type
OV
Certificate expires
11 Apr 2027
Hosting
Nameservers
a1-17.akam.net
a11-66.akam.net
a16-67.akam.net
a2-64.akam.net
dns1.p09.nsone.net
dns2.p09.nsone.net
dns3.p09.nsone.net
dns4.p09.nsone.net
Address
92.123.128.148
92.123.128.153
92.123.128.149
92.123.128.155
92.123.128.145
92.123.128.146
92.123.128.156
92.123.128.154
92.123.128.143

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