zooplus.co.uk
Website
Online Pet Shop, Pet Food, Supplies & Accessories - zooplusFind everything your pets need at zooplus. Premium products for Dogs, Cats, Birds, Fish and Small Pets at Low Prices ✓ Free Next day delivery ✓
Online Pet Shop, Pet Food, Supplies & Accessories - zooplusFind everything your pets need at zooplus. Premium products for Dogs, Cats, Birds, Fish and Small Pets at Low Prices ✓ Free Next day delivery ✓
One of the first images collected of this website on 6 Dec 2006
Deine Katze hört, was du NIE hören wirst 🐱👂The latest video on its YouTube channel
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Truth score
Business details
- Category
- Pet food and supplies
- Years in business
- 25 years
- Founded
- 1999
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 27 years
- Email address
- service
@zooplus.co.uk - Phone number
- +44 1865 951301
- Contact page
- zooplus.co.uk/
contact_us - Website
- zooplus.co.uk
Do the sources agree?
- Address
- 82 St John Street, London, EC1M 4JN, England Companies House agrees Its website differs OpenStreetMap not found Web Data Commons not found
Sources give different addresses · Its website has CV3 4FJ
- Company name
- ONETRUST TECHNOLOGY LIMITED Its website agrees Companies House agrees
Customer reviews, accreditations and complaints
Summary
Is zooplus.co.uk legit and trustworthy? Truth score 69 out of 100, mixed truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.
zooplus.co.uk is run by Onetrust Technology Limited, an active UK company registered at Companies House 25 years ago, and was founded in 1999. Its website address was registered 27 years ago. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 76 reviews on Reviews.io average only 2.1 stars out of 5. Its 45 reviews on SmartCustomer average only 2.7 stars out of 5. The postcode on its website differs from its registered office postcode.
Positives
- An active UK company registered at Companies House, set up 25 years ago.
- Its website address was registered 27 years ago.
- It has a review page on Trustpilot.
- No malware or phishing warnings found for its website.
Be cautious
- A low number of independent reviews (76 on Reviews.io), but it falls short with only 2.1 stars out of 5.
- A low number of independent reviews (45 on SmartCustomer), but it falls short with only 2.7 stars out of 5.
- The postcode on its website is different from its registered office postcode at Companies House.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
What they offer
Find everything your pets need at zooplus. Premium products for Dogs, Cats, Birds, Fish and Small Pets at Low Prices ✓ Free Next day delivery ✓
Latest YouTube video
Correct as of
How to check if zooplus.co.uk is legit
To check if zooplus.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about zooplus.co.uk; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsAn active UK company registered at Companies House, set up 25 years ago
- Its registered office at Companies House is 82 St John Street, London, EC1M 4JN, England
- Its latest accounts at Companies House run to 31 January 2026
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Registered with the Information Commissioner's Office (ICO) to handle personal data
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House, which is a registration for UK businesses
- Which countries the company serves
- Europe, UK
- Why we believe that
- its address ends .uk, £ prices on its homepage, its delivery page says it ships to the UK, its delivery page says it ships to Europe
- Companies House registration
- Registered as ONETRUST TECHNOLOGY LIMITED
- Data protection registration (ICO)
- Registered, number ZA103861
- VAT number
- DE200164421
- Company found in official company register
- Yes
- Registered company name
- ONETRUST TECHNOLOGY LIMITED
- Company status
- active
- Company age
- 25 years
- Registered address
- 82 St John Street, London, EC1M 4JN, England
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- ICO data-protection fee payer
- Yes
- Registered to do
- 62020 Information technology consultancy activities
- Previous names
- GOVERNOR TECHNOLOGY LIMITED (8 Feb 2001 to 12 Jan 2017)
- Company type
- Private limited company
- Accounts filed
- Group accountsAccounts for a parent company and the companies it owns.
- Secured loans (charges)
- 0No secured loans outstanding at Companies House.
- Type (Wikipedia)
- Aktiengesellschaft
- Industry
- retail
- Founded
- 1999
- Employees
- 512
Domain registrationIts website address was registered 27 years ago
- Domain age
- 27 years
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- +44 1865 951301
- Contact page found
- Yes
- Sources agreeing on postcode
- 1
- Hosting company
- Amazon.com, Inc.
- In their own words
- “zooplus offers a full range of pet supplies for you and your pets - over 8,000 top products in stock and ready to ship. With over 20 years of expertise in pet food and pet accessories, you can expect top brands and quality products at amazing low prices . It is our goal to make your life easier with simple online ordering and convenient home delivery .”
- How long you have to return
- “If, for any reason, you are not completely satisfied with your purchase, you have 14 days (from the date you receive your goods) to return it to us for a full refund.”
- Faulty or damaged items
- “In the unlikely event that there was a problem with your order or the goods were faulty, please contact our customer services team to arrange a replacement or refund.”
- Delivery cost
- “Free next day delivery at zooplus”
Search engines and AILets in every search engine and AI tool
Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.
All allowed
- Google Search
- Allowed by defaultGooglebot
- Bing
- Allowed by nameBingbot
All allowed
- OpenAI
- Allowed by defaultGPTBot
- Anthropic
- Allowed by defaultClaudeBot
- Google AI
- Allowed by defaultGoogle-Extended
- Apple AI
- Allowed by defaultApplebot-Extended
- Common Crawl
- Allowed by defaultCCBot
- Meta
- Allowed by defaultmeta-externalagent
- ByteDance (TikTok)
- Allowed by defaultBytespider
All allowed
- ChatGPT search
- Allowed by defaultOAI-SearchBot
- ChatGPT
- Allowed by defaultChatGPT-User
- Claude search
- Allowed by defaultClaude-SearchBot
- Claude
- Allowed by defaultClaude-User
- Perplexity
- Allowed by defaultPerplexityBot
User-agent: bingbot Disallow: /ov? Disallow: /detailedQuestion.htm$
Reputation and track record
Customer reviews, accreditations and complaints121 reviews across 2 platforms, rated 2.1 to 2.7 out of 5
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Unknown | Unknown |
| SmartCustomer | 2.7 out of 5 stars | 45 |
| Reviews.io | 2.1 out of 5 stars | 76 |
| Total | 2.4 out of 5 stars | 121 |
Visitor trafficReal people visited its website in 24 of the last 24 months
- Real people have visited its website since February 2021 or earlier
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)
- Popularity among Chrome users
- top 100,000 sites
- First known user traffic
- Feb 2021 or earlier
- Months with real traffic, of the last 24
- 24
- Traffic pattern
- sustained
- Rank jump in the last 12 months
- none
- Rank drop in the last 12 months
- none
- Popularity across the internet
- top 50,000 sites
Share of people looking up zooplus.co.uk, by country, over the last 2 days.
- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen
- 1United States29.5%
- 2United Kingdom13.3%
- 3Finland7.8%
- 4Singapore7.2%
- 5Germany4.8%
- 6France4.8%
- 7Canada4.2%
- 8Brazil2.4%
- 9Netherlands2.4%
- 10Spain2.4%
Top 10 of 37 countries.
Web history and authorityThe Internet Archive first saved a copy of its website 21 years ago
- Website archive history
- 21 years
Social presenceIt is on 5 social media platforms (Facebook, Instagram, TikTok, X.com and YouTube); the largest audience is 1,112,042 followers on Facebook
YouTube Data6,834 views a video, 514 views a day and a new video every 13.3 days
- Views per video3,492,337 views ÷ 511 videos
- 6,834
- Views a day3,492,337 views ÷ 6,798 days
- 514
- Views per subscriber3,492,337 views ÷ 22,600 subscribers
- 155
- New subscribers a day22,600 subscribers ÷ 6,798 days
- 3
- Subscribers per 1,000 views22,600 subscribers ÷ 3,492,337 views × 1,000
- 6.5
- Subscribers per video22,600 subscribers ÷ 511 videos
- 44
- Days between videos6,798 days ÷ 511 videos
- 13.3
- Channel age2 April 2008 to 12 November 2026
- 18 years 7 months
- Subscribers
- 22,600
- Views
- 3,492,337
- Videos
- 511
- Started
- 2 April 2008
- Country
- Germany
- Language
- Not stated
- Topics
- Lifestyle, Pet
- Made for children
- No
- Website in its description
- Not stated
- Trailer
- Yes
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- May make automated decisions or build a profile about you.
- “The data will be used for profiling, personalisation and advertising purposes in any channels for which zooplus has your documented consent, pursuant to GDPR Article 6 (1) (a), unless you have withdrawn your consent pursuant to GDPR Article 6 (1) (f).”
- Has a data protection officer you can contact.
- “If you have any questions about data protection, please contact zooplus Customer Service or our Data Protection Officer.”
Tracking tools on its homepageNone named in its code
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
Uses OneTrust to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None found
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- Amazon
- Certificate type
- DV
- Certificate expires
- 5 Mar 2027
- Nameservers
- ns-1251.awsdns-28.org
ns-1870.awsdns-41.co.uk
ns-282.awsdns-35.com
ns-922.awsdns-51.net - Address
- 99.86.91.107
99.86.91.118
99.86.91.46
99.86.91.96
Proof of ownership
What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.
DNS recordNot added yet+3 possible
- What we check
- A record the business adds in its domain's settings. Only someone who runs the website can add one.
- When we check
- On every check. The points stay only while the record is there.
- Points
- 0 of 3 added
Email at its own domainNot added yet+1 possible
- What we check
- That someone at the business has confirmed an email address at its own website's domain.
- When we check
- When the address is confirmed. It counts from then on.
- Points
- 0 of 1 added
Lets our checker read itNot added yet+1 possible
- What we check
- That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.
- When we check
- On every check. The point stays only while the file allows it.
- Points
- 0 of 1 added
Is this your business? Get the code to show this score on your website
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Change over time
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