- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - zooplus # zooplus.co.uk Markdown: [Snapshot](https://truthsignal.com/business/zooplus.co.uk/snapshot.md) [Full report](https://truthsignal.com/business/zooplus.co.uk/report.md) ## Website zooplus.co.uk Online Pet Shop, Pet Food, Supplies & Accessories - zooplus Find everything your pets need at zooplus. Premium products for Dogs, Cats, Birds, Fish and Small Pets at Low Prices ✓ Free Next day delivery ✓ zooplus.co.uk One of the first images collected of this website on 6 Dec 2006 youtube.com [Deine Katze hört, was du NIE hören wirst 🐱👂](https://www.youtube-nocookie.com/embed/heRWKKDlK_Q) Deine Katze hört, was du NIE hören wirst 🐱👂 The latest video on its YouTube channel Checked on 12 Nov 2026, 07:25 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 69 out of 100, Mixed truth signals. Customer satisfaction: mostly dissatisfied 69 / 100 Mixed truth signals ## Business details Category: Pet food and supplies Years in business: 25 years Founded: 1999 Sells: Physical goods Sells to: The public Kind of seller: Sells its own goods or services Licensed trade: No licence normally needed Domain age: 27 years Address: [82 St John Street, London, EC1M 4JN, England](https://www.google.com/maps/search/?api=1&query=82%20St%20John%20Street%2C%20London%2C%20EC1M%204JN%2C%20England) Email address: service@zooplus.co.uk Phone number: [+44 1865 951301](tel:+44%201865%20951301) Contact page: [zooplus.co.uk/contact_us](https://zooplus.co.uk/contact_us) Website: [zooplus.co.uk](https://zooplus.co.uk/?utm_source=truthsignal.com&utm_medium=referral) Social media: [Facebook](https://www.facebook.com/ZooplusUK) [Instagram](https://www.instagram.com/zooplusuk/) [X.com](https://x.com/zooplus) [TikTok](https://www.tiktok.com/@zooplus) [YouTube](https://www.youtube.com/zooplus) ## Do the sources agree? Address: 82 St John Street, London, EC1M 4JN, England Companies House agrees Its website differs OpenStreetMap not found Web Data Commons not found Sources give different addresses · Its website has CV3 4FJ Company name: ONETRUST TECHNOLOGY LIMITED Its website agrees Companies House agrees ## Customer reviews, accreditations and complaints Site Reviews Rating [SmartCustomer](https://www.smartcustomer.com/reviews/zooplus.co.uk) · Read 12 November 2026 · 45 reviews · 2.7 out of 5 stars [Reviews.io](https://www.reviews.io/company-reviews/store/zooplus-co-uk) · Read 12 November 2026 · 76 reviews · 2.1 out of 5 stars Total 121 2.4 out of 5 stars Also found on [Trustpilot](https://uk.trustpilot.com/review/www.zooplus.co.uk) Customer satisfaction Mostly dissatisfied From independent reviews, weighed by their number ## Summary Is zooplus.co.uk legit and trustworthy? Truth score 69 out of 100, mixed truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied. zooplus.co.uk is run by Onetrust Technology Limited, an active UK company registered at Companies House 25 years ago, and was founded in 1999. Its website address was registered 27 years ago. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 76 reviews on Reviews.io average only 2.1 stars out of 5. Its 45 reviews on SmartCustomer average only 2.7 stars out of 5. The postcode on its website differs from its registered office postcode. ### Positives - An active UK company registered at Companies House, set up 25 years ago. - Its website address was registered 27 years ago. - It has a review page on [Trustpilot](https://uk.trustpilot.com/review/www.zooplus.co.uk). - No malware or phishing warnings found for its website. ### Be cautious - A low number of independent reviews (76 on [Reviews.io](https://www.reviews.io/company-reviews/store/zooplus-co-uk) ), but it falls short with only 2.1 stars out of 5. - A low number of independent reviews (45 on [SmartCustomer](https://www.smartcustomer.com/reviews/zooplus.co.uk) ), but it falls short with only 2.7 stars out of 5. - The postcode on its website is different from its registered office postcode at Companies House. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Find everything your pets need at zooplus. Premium products for Dogs, Cats, Birds, Fish and Small Pets at Low Prices ✓ Free Next day delivery ✓ — zooplus, in their own words Sources [Its homepage](https://www.zooplus.co.uk/) ### Latest YouTube video [Deine Katze hört, was du NIE hören wirst 🐱👂](https://www.youtube-nocookie.com/embed/heRWKKDlK_Q) Correct as of 12 Nov 2026, 07:25 ### How to check if zooplus.co.uk is legit To check if zooplus.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about zooplus.co.uk; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details An active UK company registered at Companies House, set up 25 years ago - Its registered office at Companies House is 82 St John Street, London, EC1M 4JN, England - Its latest accounts at Companies House run to 31 January 2026 - It has filed at Companies House regularly for the last five years, with no gap longer than 15 months - Registered with the Information Commissioner's Office (ICO) to handle personal data Country Where the company is based: UK Why we believe that: it is registered at Companies House, which is a registration for UK businesses Which countries the company serves: Europe, UK Why we believe that: its address ends .uk, £ prices on its homepage, its delivery page says it ships to the UK, its delivery page says it ships to Europe Registration Companies House registration: Registered as ONETRUST TECHNOLOGY LIMITED Data protection registration (ICO): Registered, number ZA103861 VAT number: DE200164421 Companies House register Company found in official company register: Yes Registered company name: ONETRUST TECHNOLOGY LIMITED Company status: active Company age: 25 years Registered address: 82 St John Street, London, EC1M 4JN, England Accounts overdue: No Confirmation statement overdue: No Insolvency history: No Registered office in dispute: No Filing history consistent: Yes ICO data-protection fee payer: Yes Registered to do: 62020 Information technology consultancy activities Previous names: GOVERNOR TECHNOLOGY LIMITED (8 Feb 2001 to 12 Jan 2017) Company type: Private limited company Size and borrowing Accounts filed: Group accounts Accounts for a parent company and the companies it owns. Secured loans (charges): 0 No secured loans outstanding at Companies House. From Wikipedia Type (Wikipedia): Aktiengesellschaft Industry: retail Founded: 1999 Employees: 512 Sources [Companies House](https://find-and-update.company-information.service.gov.uk/company/04156317) [Wikipedia](https://en.wikipedia.org/wiki/Zooplus) [ICO register entry](https://ico.org.uk/ESDWebPages/Entry/ZA103861) Domain registration Its website address was registered 27 years ago Domain age: 27 years Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=zooplus.co.uk) Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy - Company contact email is available HTTPS enabled: Yes Contact phone number found: [+44 1865 951301](tel:+441865951301) Contact page found: Yes Sources agreeing on postcode: 1 Hosting company: Amazon.com, Inc. What its pages say In their own words: “zooplus offers a full range of pet supplies for you and your pets - over 8,000 top products in stock and ready to ship. With over 20 years of expertise in pet food and pet accessories, you can expect top brands and quality products at amazing low prices . It is our goal to make your life easier with simple online ordering and convenient home delivery .” How long you have to return: “If, for any reason, you are not completely satisfied with your purchase, you have 14 days (from the date you receive your goods) to return it to us for a full refund.” Faulty or damaged items: “In the unlikely event that there was a problem with your order or the goods were faulty, please contact our customer services team to arrange a replacement or refund.” Delivery cost: “Free next day delivery at zooplus” Sources [Homepage](https://zooplus.co.uk/) [Contact page](https://zooplus.co.uk/contact_us) [About page](https://zooplus.co.uk/info/about/zooplus) [Returns page](https://zooplus.co.uk/info/about/returns) [Delivery page](https://zooplus.co.uk/info/about/free_nextday_delivery) [Shippingcosts](https://zooplus.co.uk/info/about/shippingcosts) [Terms page](https://zooplus.co.uk/info/legal/terms) [Privacy page](https://zooplus.co.uk/info/legal/privacy) Search engines and AI Lets in every search engine and AI tool Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by name Bingbot AI training All allowed OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Allowed by default meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot User-agent: bingbot Disallow: /ov? Disallow: /detailedQuestion.htm$ Sources [robots.txt](https://zooplus.co.uk/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints 121 reviews across 2 platforms, rated 2.1 to 2.7 out of 5 Platform · Rating · Reviews [Trustpilot](https://uk.trustpilot.com/review/www.zooplus.co.uk) · Unknown · Unknown [SmartCustomer](https://www.smartcustomer.com/reviews/zooplus.co.uk) · 2.7 out of 5 stars · 45 [Reviews.io](https://www.reviews.io/company-reviews/store/zooplus-co-uk) · 2.1 out of 5 stars · 76 Total · 2.4 out of 5 stars · 121 Visitor traffic Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier - It is among the 50,000 most-visited sites on the internet (Cloudflare Radar) Monthly visitor data Popularity among Chrome users: top 100,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 50,000 sites Where its visitors are Share of people looking up zooplus.co.uk, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 United States 29.5% - 2 United Kingdom 13.3% - 3 Finland 7.8% - 4 Singapore 7.2% - 5 Germany 4.8% - 6 France 4.8% - 7 Canada 4.2% - 8 Brazil 2.4% - 9 Netherlands 2.4% - 10 Spain 2.4% Top 10 of 37 countries. Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/zooplus.co.uk) Web history and authority The Internet Archive first saved a copy of its website 21 years ago Website archive history: 21 years Sources [First archived copy](https://web.archive.org/web/20051031/zooplus.co.uk) Social presence It is on 5 social media platforms (Facebook, Instagram, TikTok, X.com and YouTube); the largest audience is 1,112,042 followers on Facebook Found · Platform · Audience Found by Truth Signal · [Facebook](https://www.facebook.com/ZooplusUK) · 1,112,042 followers Found by Truth Signal · [Instagram](https://www.instagram.com/zooplusuk/) · 35,000 followers Found by Truth Signal · [X.com](https://x.com/zooplus) · Unknown Not found · LinkedIn Found by Truth Signal · [YouTube](https://www.youtube.com/zooplus) · 22,600 subscribers Found by Truth Signal · [TikTok](https://www.tiktok.com/@zooplus) · 1 followers · · 1,169,643 followers total YouTube channel: 511 videos, 22,600 subscribers, last upload 11 Nov 2026 YouTube Data 6,834 views a video, 514 views a day and a new video every 13.3 days [zooplus](https://www.youtube.com/@zooplus) @zooplus Views per video 3,492,337 views ÷ 511 videos: 6,834 Views a day 3,492,337 views ÷ 6,798 days: 514 Views per subscriber 3,492,337 views ÷ 22,600 subscribers: 155 New subscribers a day 22,600 subscribers ÷ 6,798 days: 3 Subscribers per 1,000 views 22,600 subscribers ÷ 3,492,337 views × 1,000: 6.5 Subscribers per video 22,600 subscribers ÷ 511 videos: 44 Days between videos 6,798 days ÷ 511 videos: 13.3 Channel age 2 April 2008 to 12 November 2026: 18 years 7 months Subscribers: 22,600 Views: 3,492,337 Videos: 511 Started: 2 April 2008 Country: Germany Language: Not stated Topics: Lifestyle, Pet Made for children: No Website in its description: Not stated Trailer: Yes Sources [Its YouTube channel](https://www.youtube.com/@zooplus) [YouTube Terms of Service](https://www.youtube.com/t/terms) Read 12 November 2026 ### What data this site collects about you What its privacy policy says We found this business stores and uses your data May make automated decisions or build a profile about you.: “The data will be used for profiling, personalisation and advertising purposes in any channels for which zooplus has your documented consent, pursuant to GDPR Article 6 (1) (a), unless you have withdrawn your consent pursuant to GDPR Article 6 (1) (f).” Has a data protection officer you can contact.: “If you have any questions about data protection, please contact zooplus Customer Service or our Data Protection Officer.” Source [Its privacy policy](https://www.zooplus.co.uk/info/legal/privacy) Tracking tools on its homepage None named in its code Named in its homepage's code when we read it. Others may load later, so this list may not be complete. Uses OneTrust to ask which cookies you allow. Source [Its homepage](https://zooplus.co.uk/) ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is only partly protected: mail forged in its name is reported but not blocked - Its email identifies its real senders, but mail forged in its name is not blocked Email MX records: Yes SPF record: Yes DKIM key: Yes DMARC record: Yes DMARC policy: none Certificate Security certificate browsers warn about: No Certificate issuer: Amazon Certificate type: DV Certificate expires: 5 Mar 2027 Hosting Nameservers: ns-1251.awsdns-28.org ns-1870.awsdns-41.co.uk ns-282.awsdns-35.com ns-922.awsdns-51.net Address: 99.86.91.107 99.86.91.118 99.86.91.46 99.86.91.96 Sources [Its DNS records](https://dns.google/query?name=zooplus.co.uk&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source zooplus.co.uk's DNS records Run zooplus.co.uk? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/zooplus.co.uk) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run zooplus.co.uk? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/zooplus.co.uk) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source zooplus.co.uk/robots.txt Run zooplus.co.uk? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/zooplus.co.uk) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for zooplus.co.uk The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=zooplus.co.uk). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/zooplus.co.uk%23change) ### Similar businesses Other businesses in Pet food and supplies and related categories, those most like zooplus first. [79 Wuffes — A Different Breed of Dog Supplements wuffes.com High](https://truthsignal.com/business/wuffes.com) [80 mybirdbuddy.com mybirdbuddy.com High](https://truthsignal.com/business/mybirdbuddy.com) [81 Pup Labs puplabs.com High](https://truthsignal.com/business/puplabs.com) [64 Mika and Sammy's Gourmet Pet Treats mikaandsammys.com Mixed](https://truthsignal.com/business/mikaandsammys.com) [78 Spark Paws sparkpaws.com High](https://truthsignal.com/business/sparkpaws.com) [76 iHeartDogs iheartdogs.com High](https://truthsignal.com/business/iheartdogs.com) ## Past reports The report as it read each month, newest first: - 2026-11: truth score 69, Mixed: https://truthsignal.com/business/zooplus.co.uk/report/2026-11.md ## How the customers' Total rating is worked out Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures: (7 × 3.5 + 2.7 × 45 (SmartCustomer) + 2.1 × 76 (Reviews.io)) ÷ (7 + 121) = 2.4, to one decimal place ## Cite Truth Signal, zooplus: truth score 69 out of 100, legitimacy confidence Mixed, assessed 2026-11-12, https://truthsignal.com/business/zooplus.co.uk. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/zooplus.co.uk.json