Truth score 82 out of 100, High truth signals. Customer satisfaction: mostly satisfied

82/ 100

Truth score

High truth signals

Customer satisfactionMostly satisfiedFrom independent reviews, weighed by their number

Trustpilot9,000 reviews4.3

yalehome.co.uk

Unclaimed

Rating: 4.3 ⭐⭐⭐⭐ on Trustpilot
Reviews: 9,000 reviews
Years in business: 11 years
Address: Willenhall
Email address: Not found
Phone number: +44 1824 731124
Contact page: yalehome.co.uk/contact-us
Website: yalehome.co.uk

yalehome.co.uk

YaleHomeyalehome.co.uk

YaleHome | Protect Your Home The Smarter Way With YaleFrom Smart Door Locks, to Smart Home Alarms, CCTV systems, and IP cameras, Yale range gives you what you need to keep your home safe at the touch of a button

Checked on 9 Oct 2026, 06:42

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Summary

Get Markdown

Is yalehome.co.uk legit and trustworthy? Truth score 82 out of 100, high truth signals: 9 of 10 public checks clear, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 11 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube), with its largest audience of 4,320 subscribers on YouTube. Customers have left 9,000 reviews on Trustpilot, averaging 4.3 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is a scam.

Positives

We read 5 of its pages · contact, about, returns, terms and privacy.
Its website address was registered 11 years ago.
It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 4,320 subscribers on YouTube.
Great independent reputation · 9,000 reviews on Trustpilot, rated 4.3 stars out of 5.
Google Safe Browsing shows no malware or phishing warnings for its website.

Be cautious

Nothing to be cautious about in the 9 checks that answered: no malware or phishing warning, no overdue filing or insolvency, no known data breach, no poor rating at scale.

Not found

Email address information was not found from our checks.

How to check if yalehome.co.uk is legit

9 clear · 1 for information

To check if yalehome.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about yalehome.co.uk; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.

Who they are

Company detailsNot found in the Information Commissioner's Office (ICO) register of organisations that handle personal dataClear

Country

Where the company is based: UK
Why we believe that: the site's structured data states its country, its legal pages give an address in England and Wales, its terms are governed by the laws of England, its phone number starts +44, its postcode is a UK postcode
Which countries the company serves: UK
Why we believe that: its address ends .uk, its delivery page says it ships to the UK

Registration

Data protection registration (ICO): Not found
VAT number: Not found

Domain registrationIts website address was registered 11 years agoClear

Its website address is locked against being transferred to someone else

Domain age: 11 years
Domain transfer lock enabled: Yes

Website detailsWe read 5 of its pages: contact, about, returns, terms and privacyClear

Company contact phone number is available

Pages foundContact About Returns Terms Privacy

HTTPS enabled: Yes
Contact email or contact form available: Not found
Contact phone number found: +44 1824 731124

What its pages say

Quoted word for word from yalehome.co.uk.

Phone support: “Call our Consumer Support Team on +44 (0)1824 731141” Contact page
How long you have to return: “Returns must be received by us within 14 days of your delivery date and you must follow our returns policy outlined below (See "How do I return my item?).” Returns page
Do returns cost anything: “We offer FREE RETURNS on all items*.” Returns page
Faulty or damaged items: “If your delivery is overdue, or if any of your items have been accidentally damaged during transit, or for any other queries, please contact our Customer Services Team by filling out our online form .” Returns page

SourcesHomepage About page Contact page Terms page Privacy page Returns page Returns page

Reputation and track record

Customer reviewsRated 4.3 stars out of 5 from 9,000 reviews on TrustpilotClear

Platform	Rating	Reviews
Trustpilot	4.3 out of 5	9,000
SmartCustomer	Not found
G2	Not found
Capterra	Not found
Reviews.io	Not found
Feefo	Not found

Independent review platforms: 1
Trustpilot rating: 4.3 out of 5
Trustpilot review count: 9,000

Visitor trafficReal people visited its website in 24 of the last 24 months (Google Chrome usage data)For information

Real people have visited its website since February 2021 or earlier

Google Chrome usage data

Popularity among Chrome users: top 500,000 sites
First known user traffic: Feb 2021 or earlier
Months with real traffic, of the last 24: 24
Traffic pattern: sustained
Rank jump in the last 12 months: none
Rank drop in the last 12 months: none

Web history and authorityThe Internet Archive first saved a copy of its website 8 years agoClear

Website archive history: 8 years
Wikipedia page: no

Social presenceIt is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 4,320 subscribers on YouTubeClear

Its YouTube channel has 4,320 subscribers and 185 videos, the latest uploaded 57 days ago

Platform	Profile	Audience
Facebook	Profile	Unknown
Instagram	Profile	Unknown
X	Profile	Unknown
LinkedIn	Profile	Unknown
YouTube	Profile	4,320 subscribers
TikTok	Not found

Social platforms with discovered profiles: facebook, instagram, linkedin, x, youtube
Social follower counts: 4,320 followers in total
YouTube channel: 185 videos, 4,320 subscribers, last upload 57 days ago

Safety

Malware and phishingGoogle Safe Browsing shows no malware or phishing warnings for its websiteClear