westandwillow.com
Website
Custom Pet Portrait Gifts From Photos | West & WillowTurn your pet photo into a custom modern portrait. Personalize the background, style, size, and frame to create meaningful pet art or a one-of-a-kind gift. Loved by design-conscious pet lovers with 5-star reviews from customers around the world.
Custom Pet Portrait Gifts From Photos | West & WillowTurn your pet photo into a custom modern portrait. Personalize the background, style, size, and frame to create meaningful pet art or a one-of-a-kind gift. Loved by design-conscious pet lovers with 5-star reviews from customers around the world.
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Personalised gifts
- Sells
- Physical goods
- Sells to
- The public
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 7 years
- Address
- Not foundNo address found using the trading company name
- Email address
- support
@westandwillow.com - Phone number
- Not found
- Contact page
- westandwillow.com/
pages/ contact-us - Website
- westandwillow.com
- Social media
Customer reviews
No reviews foundWe looked on Trustpilot, SmartCustomer, G2, Capterra, Reviews.io and Feefo
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</a>Summary
Is westandwillow.com legit and trustworthy? Truth score 38 out of 100, low truth signals: 5 of 10 public checks clear, 2 not found, 3 for information. Legitimacy confidence: low. Customer satisfaction: not enough reviews to say.
We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 7 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find customer reviews, an archive history for its website, a customer rating, an address or a phone number.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
- Its website address was registered 7 years ago.
- No malware or phishing warnings found for its website.
Not found
- Customer reviews information was not found from our checks.
- Web history, truth checks and authority information was not found from our checks.
- Reviews information was not found from our checks.
- Address information was not found from our checks.
- Phone number information was not found from our checks.
Our technical team has been informed.
What they offer
Turn your pet photo into a custom modern portrait. Personalize the background, style, size, and frame to create meaningful pet art or a one-of-a-kind gift. Loved by design-conscious pet lovers with 5-star reviews from customers around the world.
- What makes them different
- “The first portrait had a problem and they quickly fixed and resent a new one that was perfect!” Its homepage
West & Willow offers support and help through their help page, which can be found in the sources below.
- Customer stories
- Reviews
How to check if westandwillow.com is legit
To check if westandwillow.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about westandwillow.com; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsBased in the US; serves the UK and the US
- Where the company is based
- US
- Why we believe that
- its terms are governed by the laws of United States
- Which countries the company serves
- UK, US
- Why we believe that
- $ prices on its homepage, its delivery page says it ships to the US, its delivery page says it ships to the UK
Domain registrationIts website address was registered 7 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 7 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- HTTPS enabled
- Yes
- Contact phone number found
- Not found
- Contact page found
- Contact page
Quoted word for word from westandwillow.com.
- In their own words
- “I’m Ben, a life-long East Coaster, creative problem solver, proud pet owner, and the founder of West & Willow. A few years ago, I went searching for a pet portrait in a style that matched my modern design aesthetic, but I came up short. And just like that, West & Willow was born.” About page
- Faulty or damaged items
- “If you received the wrong product, an incorrect size or print, or your product was damaged in transit, we will of course replace it without question.” Returns page
- Delivery cost
- “Shipping Cost We offer FREE shipping on all orders over $100+ in the US only.” Delivery page
Reputation and track record
Customer reviewsWe could not check what its customer reviews say.
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Not checked | |
| SmartCustomer | Not checked | |
| G2 | Not checked | |
| Capterra | Not checked | |
| Reviews.io | Not checked | |
| Feefo | Not checked | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficReal people have visited its website since February 2021 or earlier
nothing recorded
Web history, truth checks and authorityWe have checked it once, on 3 November 2026
- First checkScore 38, Low truth signalsNothing earlier to compare with
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- Says it does not sell your personal data.
- “Once you opt-out, we will not sell your Personal Information unless you give us authorization to do so.”
- Shares your data with other companies.
- “Sharing you personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above.”
- Says you can ask it to delete your data.
- “Data retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.”
Tracking tools on its homepageGoogle Analytics, Google Ads, Microsoft Advertising and Klaviyo
Named in its homepage's code when we read it. Others may load later, so this list may not be complete.
- Google Analytics
- Counts your visits and what you look at.
- Google Ads
- Tracks what you do to show you Google adverts.
- Microsoft Advertising
- Tells Microsoft what you do on its site, for Bing adverts.
- Klaviyo
- Tracks what you look at, for its marketing emails.
Uses Shopify's cookie banner to ask which cookies you allow.
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is only partly protected: mail forged in its name is reported but not blocked
- Its email identifies its real senders, but mail forged in its name is not blocked
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- none
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 24 Dec 2026
- Nameservers
- ns-cloud-d1.googledomains.com
ns-cloud-d2.googledomains.com
ns-cloud-d3.googledomains.com
ns-cloud-d4.googledomains.com - Address
- 23.227.38.66
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