# West & Willow (westandwillow.com)

Is westandwillow.com legit and trustworthy? Truth score 38 out of 100, low truth signals: 5 of 10 public checks clear, 2 not found, 3 for information. Legitimacy confidence: low. Customer satisfaction: not enough reviews to say.

- Truth score: 38 out of 100
- Legitimacy confidence: low
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Category: Personalised gifts
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 7 years
- Address: Not found
- Email address: support@westandwillow.com
- Phone number: Not found
- Contact page: https://westandwillow.com/pages/contact-us
- Website: https://westandwillow.com/
- Social media: Facebook https://www.facebook.com/WestandWillow/, Instagram https://www.instagram.com/TheWestWillow/

## Summary

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 7 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find customer reviews, an archive history for its website, a customer rating, an address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 6 of its pages: contact, about, returns, delivery, terms and privacy (source: website)
- Its website address was registered 7 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Customer reviews information was not found from our checks. (source: reviews)
- Web history, truth checks and authority information was not found from our checks. (source: wayback)
- Reviews information was not found from our checks. (source: reviews)
- Address information was not found from our checks. (source: registry)
- Phone number information was not found from our checks. (source: website)

## How to check if westandwillow.com is legit

To check if westandwillow.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about westandwillow.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the UK and the US (For information)
- Who they are: Domain registration: Its website address was registered 7 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://westandwillow.com/pages/contact-us), about (https://westandwillow.com/pages/about-us), returns (https://westandwillow.com/policies/refund-policy), delivery (https://westandwillow.com/policies/shipping-policy), terms (https://westandwillow.com/policies/terms-of-service), privacy (https://westandwillow.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: We could not check what its customer reviews say. (Not found)
- Reputation and track record: Visitor traffic: Real people have visited its website since February 2021 or earlier (For information)
- Reputation and track record: Web history, truth checks and authority: We have checked it once, on 3 November 2026 (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook and Instagram; their follower counts are unknown because the profile search could not run (For information)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## Checks we have made

Newest first, since 3 November 2026.

- 3 November 2026: First check. Score 38, Low truth signals. Nothing earlier to compare with.

## What its pages say

Quoted word for word from westandwillow.com's own pages.

- In their own words: “I’m Ben, a life-long East Coaster, creative problem solver, proud pet owner, and the founder of West & Willow. A few years ago, I went searching for a pet portrait in a style that matched my modern design aesthetic, but I came up short. And just like that, West & Willow was born.” (https://westandwillow.com/pages/about-us)
- Faulty or damaged items: “If you received the wrong product, an incorrect size or print, or your product was damaged in transit, we will of course replace it without question.” (https://westandwillow.com/policies/refund-policy)
- Delivery cost: “Shipping Cost We offer FREE shipping on all orders over $100+ in the US only.” (https://westandwillow.com/policies/shipping-policy)

## Could not be checked this time

- Social presence

## Cite

Truth Signal, West & Willow: truth score 38 out of 100, legitimacy confidence Low, assessed 2026-11-03, https://truthsignal.com/business/westandwillow.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: https://truthsignal.com/business/westandwillow.com.json