vitalpetproducts.co.uk
Website
Vital Pet Group – UK Leading Pet Products Wholesaler & DistributorVital Pet Group is one of the UK’s foremost pet trade specialists, supplying wholesalers, retailers & professionals with top-quality products across dogs, cats, small animals, birds, aquatics & equine. Order before 1pm for same-day dispatch.
Vital Pet Group – UK Leading Pet Products Wholesaler & DistributorVital Pet Group is one of the UK’s foremost pet trade specialists, supplying wholesalers, retailers & professionals with top-quality products across dogs, cats, small animals, birds, aquatics & equine. Order before 1pm for same-day dispatch.
Own this business? See what is holding the score back.
Truth score
Business details
- Category
- Pet food and supplies
- Years in business
- 21 years
- Sells
- Physical goods
- Sells to
- Businesses
- Kind of seller
- Sells its own goods or services
- Licensed trade
- No licence normally needed
- Domain age
- 19 years
- Address
- Pennine House Churchill Way, Chapeltown, Sheffield, S35 2PY, England
- Email address
- david.parsons
@vitalpetproducts.co.uk - Phone number
- +44 1837 883000
- Contact page
- vitalpetproducts.co.uk/
pages/ contact - Website
- vitalpetproducts.co.uk
- Social media
Customer reviews
No reviews foundWe looked on Trustpilot, SmartCustomer, G2, Capterra, Reviews.io and Feefo
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</a>Summary
Is vitalpetproducts.co.uk legit and trustworthy? Truth score 68 out of 100, mixed truth signals: 6 of 10 public checks clear, 3 not found, 1 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.
vitalpetproducts.co.uk is run by Vital Pet Group Limited, an active UK company registered at Companies House 21 years ago. Its website address was registered 19 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find customer reviews, visitor traffic figures, an archive history for its website or a customer rating.
Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.
Positives
- An active UK company registered at Companies House, set up 21 years ago.
- Its website address was registered 19 years ago.
- No malware or phishing warnings found for its website.
Not found
- Customer reviews information was not found from our checks.
- Visitor traffic information was not found from our checks.
- Web history, truth checks and authority information was not found from our checks.
- Reviews information was not found from our checks.
Our technical team has been informed.
What they offer
Vital Pet Group is one of the UK’s foremost pet trade specialists, supplying wholesalers, retailers & professionals with top-quality products across dogs, cats, small animals, birds, aquatics & equine. Order before 1pm for same-day dispatch.
Vital Pet Group Limited offers support and help through their help page, which can be found in the sources below.
How to check if vitalpetproducts.co.uk is legit
To check if vitalpetproducts.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about vitalpetproducts.co.uk; open a row to see the facts and the source to check them yourself. Step by step: how to know if a shopping site is legit.
Who they are
Company detailsAn active UK company registered at Companies House, set up 21 years ago
- Its registered office at Companies House is Pennine House Churchill Way, Chapeltown, Sheffield, S35 2PY, England
- Its latest accounts at Companies House run to 28 June 2024
- Its directors and owners are named at Companies House
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months
- Where the company is based
- UK
- Why we believe that
- it is registered at Companies House as VITAL PET GROUP LIMITED, its phone number starts +44
- Which countries the company serves
- UK
- Why we believe that
- its address ends .uk, £ prices on its homepage, its delivery page says it ships to the UK
- Companies House registration
- Registered as VITAL PET GROUP LIMITED
- VAT number
- Not found
- Company found in official company register
- Yes
- Registered company name
- VITAL PET GROUP LIMITED
- Company status
- active
- Company age
- 21 years
- Registered address
- Pennine House Churchill Way, Chapeltown, Sheffield, S35 2PY, England
- Accounts overdue
- No
- Confirmation statement overdue
- No
- Insolvency history
- No
- Registered office in dispute
- No
- Filing history consistent
- Yes
- Registered to do
- 46900 Non-specialised wholesale trade
- Previous names
- L. BATLEY PET PRODUCTS LIMITED (18 Jan 2005 to 6 Nov 2018)
LACETREND LIMITED (10 Nov 2004 to 18 Jan 2005) - Company type
- Private limited company
- Accounts filed
- Medium company accountsFiled by a medium-sized company.
- Secured loans (charges)
- 0No secured loans outstanding at Companies House.
Domain registrationIts website address was registered 19 years ago
- Its website address is locked against being transferred to someone else
- Domain age
- 19 years
- Domain transfer lock enabled
- Yes
Website detailsWe read 6 of its pages: contact, about, returns, delivery, terms and privacy
- Company contact email is available
- Company contact phone number is available
- HTTPS enabled
- Yes
- Contact phone number found
- +44 1837 883000
- Contact page found
- Contact page
Quoted word for word from vitalpetproducts.co.uk.
- Phone support
- “Call us on 01837 883 000 .” Contact page
- In their own words
- “Vital Pet Group is the leading pet product wholesaler and distributor in the UK. For over 40 years, we’ve been ensuring that both independent pet retailers and chains are supplied with every-day staples, new innovation and exclusive pet products from within the UK and beyond. Discover thousands of pet essentials and specialist items all in one place.” About page
- How long you have to return
- “Return window: Items must be returned within 14 days of purchase.” Returns page
- Faulty or damaged items
- “Returns that arrive damaged or not in re-saleable condition may not be eligible for a refund.” Returns page
- Delivery cost
- “Below you’ll find details about delivery costs, couriers, and cutoff times for dispatch.” Delivery page
Reputation and track record
Customer reviewsWe could not check what its customer reviews say.
| Platform | Rating | Reviews |
|---|---|---|
| Trustpilot | Not checked | |
| SmartCustomer | Not checked | |
| G2 | Not checked | |
| Capterra | Not checked | |
| Reviews.io | Not checked | |
| Feefo | Not checked | |
| Trustindex | Not found | |
| Not checked |
Visitor trafficWe have no information on this.
nothing recorded
Web history, truth checks and authorityWe have checked it once, on 4 November 2026
- First check68Nothing earlier to compare with
What data this site collects about you
What its privacy policy saysWe found this business stores and uses your data
- May send your data to other countries.
- “Information you submit via the Services may be processed by Shopify and its service providers (including outside the UK/EEA) to operate and improve the platform.”
Safety
Malware and phishingNo malware or phishing warnings found for its websiteThis check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Malware or phishing threat status
- None
Data breach historyNo known data breach involving the company
- Known data breaches found
- 0
Domain and email securityIts email is protected: mail forged in its name goes to spam
- MX records
- Yes
- SPF record
- Yes
- DKIM key
- Yes
- DMARC record
- Yes
- DMARC policy
- quarantine
- Security certificate browsers warn about
- No
- Certificate issuer
- Let's Encrypt
- Certificate type
- DV
- Certificate expires
- 12 Jan 2027
- Nameservers
- janet.ns.cloudflare.com
ray.ns.cloudflare.com - Address
- 23.227.38.65
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